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The Address Dubai Mall

5.0 out of 5.0

Recent guest reviews

I came for a 3-day business trip and I am so glad I picked this place. Absolutely beautiful, comfortable rooms, wonderful facilities, and close to everything, and the staff are very curtious! Plus: a lot of shops in Dubai Mall will deliver what you buy to your hotel room here!

Best time of my business trip ever! Great location, convenient, wonderful staff, typically the warmth reception of Ms. Aigerim Mametnazarova from the front desk and an absolute kindness of Ms. Edna Sanoy from 4th floor housekeeping. When I stayed at the The Address Hotel Dubai Mall, I just felt special and knew I was being taken cared for. In addition they also have a great food in their restaurant NA3NA3 on the ground floor and the relaxing atmosphere on the 15th floor especially during the happy hour towards the evening time.I just love the place! I always book this hotel every time I go to Dubai. Ideal for business meetings!

high cosst for extra fees and taxes .!, I ordered two special requests befor three days of my arrival but nothing done !!! we were family I ordered two rooms next to each others and in upper floors !!! they said it 's not available but we can arrange tomorrow ,,, no body called or appologized !!!!

Staying in the family suite. With two bed rooms and a kitchenette. Just wonderful the views of the mall and the tallest building. We are on the 22nd floor could go higher but not sure why they don't want to give his this option. We did eventually get to move up 32nd floor but not all.the rooms was upgraded technology wise. So we went back down to 30th. Same room set up but we the better tech in the room. Love how the hotel is central to everything one needs in Dubai and for a family stay

The Hotel is perfect and has direct connection to the mall. Very easy to go. By walking distance is everything what you need. Behind the mall is a lake with very nice sound and water spring show every hour at evening time. You can find restaurants of all types and from cheap up to very expensive.

We stayed at this hotel for 6 nights. Well located hotel right next door to the largest shopping mall in Dubai. The hotel has an entrance directly inside to the mall and no need to go outside. Many restaurants, the Dubai Fountains and the Burj Kalifa right next door. The staff are very good at this hotel. We did have an issue with our room on arrival but was rectified immediately and we were upgrade to a better and larger room which we thoroughly enjoyed staying there for the 6 nights. Would say this would be the best location in Dubai.

I loved the address dubai mall and I loved every minutes I was there I'm waiting for the time to come back All service was done with a smile on the face of everyone Reception was the best the way they treat you like a royal family Thank you

Stay was delightful, massive improvement from my last stay there. The Front Desk Officer named Maery went out of her way to make my stay not only comfortable but memorable. Driver Sanjeev was super friendly and helpful when taking me to the airport. Very friendly staff and good overall experience. Having said that, some notes from improvements : 1. The air conditioning in the hall of the 15th floor hotel side was never on, therefore the hallway from the elevator to the rooms was always an unpleasant journey, hot and suffocating. 2. No hand and body lotion in my room, 1504, despite the fact it was a junior suite. 3. Jacuzzi did not work in the room. 4. Need bigger mats in the Gym for Yoga and Pilates, currently only the short mats are available in the Gym But overall it was a pleasant stay.

The Rooms are big and spacious. Everything can be controlled by an iPad from the room temprature, music or the tv. You can also use it for almost all hotel related needs. Beds are huge and very comfortable.

My friend and I needed a last minute help to book a restaurant that is impossible to get. Edmund was there to help us all the way to make our plans came a reality. He was the best 100% If you need help...he is there with full of smile!

Downtown Dubai Dubai

Located in Downtown Dubai, The Address Dubai Mall is within a 10-minute walk of popular sights such as Burj Khalifa and Dubai Mall. This 244-room, 5-star hotel has 3 restaurants along with conveniences like a full-service spa and an outdoor pool. Located centrally in Dubai, it's also close to Dubai International Convention and Exhibition Centre and Jumeirah Mosque.


This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


The 244 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. IPod docks, espresso makers, and free newspapers are other standard amenities.

Property features

Guests of The Address Dubai Mall enjoy a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available, and there's also an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.

Room options

Premier Suite

King 1 | Sleeps 4

Club Room

King 1 | Sleeps 4

Studio (Residences)

King 1 | Sleeps 3

1 Bedroom, Residences

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 1836 reviews