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The Heritage Hotel, Autograph Collection

4.0 star property
Eco-certified hotel with free valet parking and a health club

Choose dates to view prices

Photo gallery for The Heritage Hotel, Autograph Collection

Enjoy a serene evening on this balcony with city skyline views and comfortable wicker furniture.
Relax by the serene pool surrounded by a deck and comfortable lounge chairs.
Relax in a stylish space with a geometric patterned floor, cushioned seating area, and a long counter with decorative items.
Relax in our elegantly designed lobby, featuring a spacious seating area with comfortable armchairs and sofas.
Enjoy dining in this inviting space with a geometric patterned floor and comfortable seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822
  • Dubai Mall
    ‪6 min walk‬
  • Burj Khalifa
    ‪9 min walk‬
  • Dubai Fountain
    ‪2 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

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Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking (View)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View)

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View) | View from property

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Outdoor pool

Deluxe Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking, City View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Deluxe Room, 1 King Bed, Non Smoking (View) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (View)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Pool View

Outdoor pool

Deluxe Room, 2 Twin Beds, Non Smoking, Pool View

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Dubai

Located in Downtown Dubai, The Heritage Hotel, Autograph Collection is within a 10-minute walk of popular sights such as Dubai Mall and Dubai Fountain. This 197-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Dubai Mall - 6 min walk - 0.4 miles
  • Burj Khalifa - 9 min walk - 0.5 miles
  • Dubai Aquarium & Underwater Zoo - 15 min walk - 0.8 miles
  • Dubai Fountain - 2 min drive - 0.7 miles
  • Dubai International Convention and Exhibition Centre - 6 min drive - 3.9 miles

Getting around

  • Dubai Trolley Station 2 Tram Station - 1 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪The Courtyard - ‬1 min drive
  • ‪كرك هاوس - ‬1 min walk
  • ‪Mezza House - ‬3 min walk
  • ‪Palace Lobby - ‬4 min walk
  • ‪Beirut Khanum - ‬1 min walk

About this property

The Heritage Hotel, Autograph Collection

Eco-certified hotel with free valet parking and a health club
Guests of The Heritage Hotel, Autograph Collection have access to an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 520 per vehicle roundtrip. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 125 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 125 per person
  • Airport shuttle fee: AED 520 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

Frequently asked questions

Are free cancellation options available at The Heritage Hotel, Autograph Collection?

The Heritage Hotel, Autograph Collection provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Heritage Hotel, Autograph Collection?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at The Heritage Hotel, Autograph Collection on Jul 13, 2025 start from $99.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Heritage Hotel, Autograph Collection?

This hotel is situated in Downtown Dubai within a 10-minute walk of Dubai Mall and Dubai Fountain. You'll also find Dubai Aquarium & Underwater Zoo and City Walk within a short drive.

Is parking available on site at The Heritage Hotel, Autograph Collection?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Does The Heritage Hotel, Autograph Collection include a casino at the property?

No, The Heritage Hotel, Autograph Collection doesn't have a casino.

Is there an indoor pool at The Heritage Hotel, Autograph Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Heritage Hotel, Autograph Collection a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Heritage Hotel, Autograph Collection?

No, there isn't a spa tub at this hotel.

Does The Heritage Hotel, Autograph Collection feature a restaurant that includes a breakfast menu?

Yes, The Heritage Hotel, Autograph Collection serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Heritage Hotel, Autograph Collection allow pets to stay for free?

No, pets and service animals aren't allowed at The Heritage Hotel, Autograph Collection.

Are there connecting rooms at The Heritage Hotel, Autograph Collection?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Heritage Hotel, Autograph Collection?

The closest major airport to The Heritage Hotel, Autograph Collection is Dubai Intl. Airport (DXB), which is 9.1 mi away (19 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 24.3 mi away (41-minute drive).

Are there rooms with balconies that I can book at The Heritage Hotel, Autograph Collection?

No, you won't find guestrooms with balconies at The Heritage Hotel, Autograph Collection.

The Heritage Hotel, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tameem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful

Excellent hotel, service fantastic. Sports bar very comfortable after a days sightseeing. Would come again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tameem

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time staying at this hotel and I love it. Everything you can think of is walking distance and save a lot of money on Uber and Careem. It's a 15 min walk to the Dubai mall where you can get different types of food for each day you are at Dubai. If I ever go back again I will stay here again. Love the staff
Stayed 6 nights in Feb 2025

10/10 Excellent

navi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel at a very convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Feb 2025

6/10 Okay

AHMAD M, Los Gatos

Stayed 12 nights in Jan 2025

8/10 Good

AHMAD M, Los Gatos

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms need to be updated specifically the nathroom. There is no Spa in the hotel. The Courtyard costumers stays until 4Am and sometimes they can be loud.
Stayed 11 nights in Jan 2025

4/10 Poor

Mehmet

Disliked: Property conditions & facilities
Hotel is old , being told that it will renewed soon
Stayed 4 nights in Jan 2025

10/10 Excellent

Harry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, near Dubai Mall / Bourj El Khalif

On Business travel, clean room with good breakfast service. Efficient and polite checking in/out. Very nice Courtyard light dinning and drinks area. Just beside Em Sharif Lebanese restaurant. Starbucks across the street. Disappointed not having an Nepresso coffee machine in the room. TV channels, no business channel (Bloomberg/CNBC).
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudolph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, just a short walk to Dubai Mall. Great food options in the vicinity
Stayed 4 nights in Jan 2025

2/10 Terrible

Nina

Stayed 8 nights in Dec 2024

10/10 Excellent

Lynsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay
Stayed 9 nights in Dec 2024

10/10 Excellent

Paul

Stayed 3 nights in Dec 2024

8/10 Good

Hovhannes

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Ehab, Riyadh

Stayed 1 night in Nov 2024

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Heritage Autograph Hotel was absolutely amazing! The service was superb, with attentive staff who made everything seamless. The location is unbeatable—less than a 10-minute walk to Dubai Mall and the Burj. Housekeeping was quick and thorough, and the porters and concierge were so helpful and friendly. The room was a bit dated and could use some upgrading, and the lighting wasn’t the best, so I’d recommend bringing a portable LED light if you need extra brightness. However, it was lovely experience overall. Highly recommend!
Stayed 4 nights in Dec 2024

6/10 Okay

Abdullah

Stayed 4 nights in Dec 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located in a quiet but very close to Dubai Mall and Burj Khalifa. The are is walkable with a small but practical shopping gallery attached to the hotel. There are lot of good diner options, shishas, pubs, clubs - but your are not impacted by them and don't see them if someone doesn't show you the way. It can used for business or for leisure purposes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gizem

Stayed 3 nights in Sep 2024

8/10 Good

Bader

Stayed 4 nights in Oct 2024

10/10 Excellent

Tameem

Stayed 5 nights in Oct 2024

10/10 Excellent

George, Endicott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay again !
Stayed 3 nights in Apr 2024