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Jumeirah Al Qasr Dubai

5.0 star property
Luxury hotel on the beach, with 15 outdoor pools

Choose dates to view prices

Photo gallery for Jumeirah Al Qasr Dubai

Aerial view
Property video
6 restaurants, breakfast, lunch, dinner served; Middle Eastern cuisine
Property amenity
View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Jumeirah Al Qasr-Madinat Jumeirah, PO Box 75157, Dubai
  • Place, Souk Madinat Jumeirah
    ‪3 min walk‬
  • Place, Wild Wadi Water Park
    ‪13 min walk‬
  • Place, Burj Al Arab
    ‪18 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room (Arabian)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room (Arabian)

9.2 out of 10
Wonderful
(12 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Ocean)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room (Ocean)

9.6 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Arabian)

Junior Suite (Arabian) | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite (Arabian)

  • 861 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Arabian)

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 Bedroom (Arabian)

  • 1130 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ocean)

Suite, 1 Bedroom (Ocean) | Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 Bedroom (Ocean)

  • 1130 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Ocean)

Junior Suite (Ocean) | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite (Ocean)

  • 1141 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room (Arabian)

Club Room (Arabian) | Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room (Arabian)

8.6 out of 10
Excellent
(7 reviews)
  • 592 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Club Room (Ocean)

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room (Ocean)

9.6 out of 10
Exceptional
(4 reviews)
  • 592 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Balcony

Family Suite, 2 Bedrooms

  • 180 sq ft
  • Sea view
  • Sleeps 8
  • 2 King Beds OR 4 Twin Beds

View all photos for Deluxe Room (Lagoon)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room (Lagoon)

10.0 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom | Food and drink

Royal Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room (Arabian, Family)

Club Room (Arabian, Family) | Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room (Arabian, Family)

  • Sleeps 4
  • 1 King Bed

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Jumeirah Al Naseem Dubai

Al Sufouh 1
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 496 reviews
$747 nightly
The price is $838
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Total with taxes and fees
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About the neighborhood

Dubai

Located in Al Sufouh 1 within a short walk of Souk Madinat Jumeirah, Jumeirah Al Qasr Dubai is within a mile (2 km) of other popular sights such as Wild Wadi Water Park. This 292-room, 5-star hotel welcomes business and leisure travelers with 2 indoor and 15 outdoor pools and a private beach. It's connected to the convention center in central Dubai and also close to Burj Al Arab and Umm Suqeim Beach.

What's nearby

  • Souk Madinat Jumeirah - 3 min walk - 0.2 miles
  • Jumeirah Beach Road - 12 min walk - 0.7 miles
  • Wild Wadi Water Park - 13 min walk - 0.7 miles
  • Burj Al Arab - 18 min walk - 1.0 mile
  • Umm Suqeim Beach - 3 min drive - 1.7 miles

Getting around

  • Equiti Station - 6 min drive
  • Dubai Intl. Airport (DXB) - 33 min drive

Restaurants

  • ‪Al Nafoorah - ‬1 min walk
  • ‪The Meat Company - ‬12 min walk
  • ‪Trader Vic's - ‬11 min walk
  • ‪Shimmers - ‬14 min walk
  • ‪HM 1864 (Haci Ismail Hakkizade Hafiz Mustafa) - ‬8 min walk

About this property

Jumeirah Al Qasr Dubai

Luxury hotel on the beach, with 15 outdoor pools
Jumeirah Al Qasr Dubai features a private beach, a full-service spa, and 2 indoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 150 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include 15 outdoor pools, a free water park, and a children's pool.
36-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, iPod docks, and dining areas.
A private beach, 5 outdoor tennis courts, a health club, and a complimentary water park are featured at the hotel. 15 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Talise Spa has 22 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

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Jumeirah Mina Al Salam Dubai
  • On private beach
  • Pool
  • Hot tub
  • Spa
9.6 out of 10, Exceptional, 1,002 reviews
$615 nightly
The price is $690
Jan 11 - Jan 12, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: AED 165 for adults and AED 83 for children
  • 2 poolside bars
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Fayrooz Lounge
  • Al Hambra
  • Khaymat Al Bahar
  • Koubba Bar
  • The Hide

Things to do

  • 15 outdoor pools
  • 2 indoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rock climbing
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water skiing
  • Windsurfing

Family friendly

  • 15 outdoor pools
  • 2 indoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the riverwalk
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 36-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must present valid passport or government issued photo identification at check-in.
Half board rates do not include drinks, in-room dining, or dining in club lounges. Meals are set menu. Fees apply for select dishes and restaurants.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 200.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AED 165 for adults and AED 83 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Airport shuttle fee per child: AED 150 (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AED 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Al Qasr
Al Qasr Jumeirah
Al Qasr Madinat Jumeirah
Al Qasr Madinat Jumeirah Dubai
Al Qasr Madinat Jumeirah Hotel
Al Qasr Madinat Jumeirah Hotel Dubai
Jumeirah Al Madinat
Madinat Al Qasr
Madinat Al Qasr Jumeirah
Qasr Madinat Jumeirah
Jumeirah Al Qasr Madinat Jumeirah Hotel Dubai
Jumeirah Al Qasr Madinat Jumeirah Hotel
Jumeirah Al Qasr Madinat Jumeirah Dubai
Jumeirah Al Qasr Madinat Jumeirah
Jumeirah Al Qasr
Jumeirah Al Qasr Dubai Hotel
Jumeirah Al Qasr Dubai Dubai
Jumeirah Al Qasr Madinat Jumeirah
Jumeirah Al Qasr Dubai Hotel Dubai

Frequently asked questions

Are free cancellation options available at Jumeirah Al Qasr Dubai?

Jumeirah Al Qasr Dubai provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Jumeirah Al Qasr Dubai?

As of Dec 21, 2025, prices found for a 1-night stay for 2 adults at Jumeirah Al Qasr Dubai on Jan 14, 2026 start from $541.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Jumeirah Al Qasr Dubai?

This hotel is situated in Al Sufouh 1 within a short 10-minute walk of Souk Madinat Jumeirah and also 16 minutes on foot from Wild Wadi Water Park. You'll also find Mall of the Emirates and Marina Beach within a short drive.

Will I be able to park at Jumeirah Al Qasr Dubai?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Jumeirah Al Qasr Dubai?

Talise Spa is the hotel's spa and services include beach massages, aromatherapy, and body wraps.

Does Jumeirah Al Qasr Dubai feature a casino on the premises?

No, Jumeirah Al Qasr Dubai doesn't have a casino.

Is there an indoor pool at Jumeirah Al Qasr Dubai?

Yes, this hotel has 2 indoor pools as well as 15 outdoor pools and a hot tub.

Is Jumeirah Al Qasr Dubai a good place to stay for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at Jumeirah Al Qasr Dubai?

Yes, guests can enjoy a spa tub at this hotel.

Does Jumeirah Al Qasr Dubai feature a restaurant that includes a breakfast menu?

Yes, Jumeirah Al Qasr Dubai has 6 restaurants, and serves a full breakfast each morning for a surcharge.

Does Jumeirah Al Qasr Dubai allow pets to stay for free?

No, pets and service animals aren't allowed at Jumeirah Al Qasr Dubai.

Are there connecting rooms at Jumeirah Al Qasr Dubai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Jumeirah Al Qasr Dubai?

The closest major airport to Jumeirah Al Qasr Dubai is Dubai Intl. Airport (DXB), which is 16.5 mi away (33 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is located 28.7 mi away (40-minute drive).

Can I book a room with a balcony at Jumeirah Al Qasr Dubai?

Yes, every guestroom at Jumeirah Al Qasr Dubai comes with a balcony with some featuring ocean or garden views.

Does Jumeirah Al Qasr Dubai offer wedding services?

Take advantage of the wedding venue at Jumeirah Al Qasr Dubai if you plan to say "I do" during your trip.

Jumeirah Al Qasr Dubai Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 860 out of 992 reviews
Rating 8 - Good. 95 out of 992 reviews
Rating 6 - Okay. 20 out of 992 reviews
Rating 4 - Poor. 9 out of 992 reviews
Rating 2 - Terrible. 8 out of 992 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Frank

Disliked: Staff & service

Picayune

I missed canceling by two necessitated by a medical condition. They refused
Stayed 3 nights in Aug 2025

10/10 Excellent

Gordana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Adel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s the second year we are staying at Madinat Jumeirah. It’s an absolutely amazing spot to relax. The Palace lounge is top notch. The staff is amazing and attentive. Highly recommended.
Stayed 4 nights in Sep 2025

10/10 Excellent

Deepan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing room and great location.
Stayed 4 nights in Sep 2025

6/10 Okay

Carolyn

Liked: Cleanliness, room comfort

Pool very disappointing

Check-in lengthy, taken to wrong check-in area which i questioned as have been several times before. Club Lounge no longer serves champagne and wouldn't even provide at a supplement/full payment. Pool in a very bad condition with several people getting cuts from missing tiles. Far too many families reserving sub loungers early morning and only appearing around lunch-time, years ago this was not allowed and i urge the hotel to adapt this principle again.
Stayed 7 nights in Aug 2025

10/10 Excellent

narelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be Spoilt

Wow!! This hotel is amazing, ALL the staff are great, they are the most professional and polished customer service orientated hotel staff we have ever come across. We could not speak highly enough of them. Our room, an Ocean Terrace was wonderful, the grounds are beautiful, a choice of pools and restaurants also.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Roselyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is simply amazing; the food, the rooms, the service, the people - everything! Nothing was too much trouble, at all. It was beautiful, tranquil and just all round quality. Will come back.
Stayed 6 nights in Aug 2025

10/10 Excellent

William

Stayed 4 nights in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Faisal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Al Qasr, the hospitality was second to none. Letizia went above and beyond for my daughter, taking the time to cater to all her needs and allergies with such care and attention. Every evening, she would come to check in on us, making sure my daughter felt special and comfortable. She surprised her with balloons, a special cake, chocolates, and fresh fruit in the room – such a thoughtful gesture. She even took the time to do my daughter’s hair, which absolutely made her day! Letizia’s kindness and warmth turned our stay into a truly unforgettable experience. We are so grateful and will definitely return.
Stayed 6 nights in Aug 2025

8/10 Good

Paresh Tribhovan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Faizann

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all good
Stayed 4 nights in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary hotel. Great location, super noce staff, beautiful facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lusine Davtyan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too nice of a staff, too excellent of a service, too good of food, too clean of a hotel…The amount of work that goes into giving us guests this good of an experience, is unimaginable- so thank you Jumeirah team!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sasha

Stayed 1 night in Jul 2025

10/10 Excellent

svetlana

Stayed 1 night in Jun 2025

10/10 Excellent

svetlana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the resort is exceptional , with lots of unique features , looks like the traditional Arabian palace in the desert oasis with the peacocks walking on the property . The view of Bur al Arab is spectacular . Rooms are spacious with the comfortable beds . It really feels peaceful walking on the property . The staff are really friendly and attentive , especially Mary .Every day she made our the breakfast so special and on July 4 , my son's birthday, she threw a surprise birthday party , that made our experience at the resort unforgettable
Stayed 4 nights in Jun 2025

4/10 Poor

SANJAY

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I have stayed in almost all top five star hotels in Dubai. But this hotel was not worth. The hotel though is a palace but lot of issue re air conditioning. We changed the room but still had to sleep with the help of fan. The hotel is old and even the senior staff managers were unable to resolve the issues. Will avoid this property
Stayed 2 nights in Jul 2025