Four Points by Sheraton Bur Dubai4.0 out of 5.0
Recent guest reviews
Nice a comfy rooms, cozy king size bed with an spacious room, comfortable bathroom free wifi conveniently located. Good selection of restaurants inside the hotel. Down comforter and down pillows, desk, couch, all the comforts that you may need for either work or pleasure.
Location is definitely a plus. Pure bliss for business trips. Right on the main business hub of Bur Dubai. Metro is hopping distance, Food / buffet counters are well stacked. Staffs are very attentative & courteous. We chose this property for holiday trip - perhaps that is why one star less. The place is wonderful for business travelers- but maybe little less desirable for vacation trips. What we missed is that lazy corners as we wanted for our holiday. Pool is small, and there are not many 'views' from the hotel. I will definitely be back when on business trip.
Comfortable bed, Staffs are responsive to the requests, wake up call and reminder wake up call given at the requested time...On the day on check out, it went out was smoothly, the Reception guy provided me useful information. In addition Money changer is available and is very close to the hotel. Many thanks. I will definitely visit again...
Stayed 3 nights, everything is so nearby. Staff were very helpful. Good breakfast choice. I ordered food in room service which was reasonably priced and very tasty. We love Sheraton.....also very clean!
Nice compact property located in a great central location in Dubai. 2 mins walk to a metro station (Al-Fahidi) and great connectivity to anywhere in Dubai. Within walking distance, there are tons of stores, super markets, Meena Bazaar, etc. The hotel is small but has all great facilities that one may need at the bare minimum. Ideal for a business trip and their dining is good. The staff is very friendly and go above and beyond to make sure your needs are met. I'd rate the staff friendliness and attentiveness as one of the biggest hallmarks of this property. Special shout out goes to Mr. Goodwin (F&B) and Ms. Ranjani (F&B) who personally attended to every guest during morning breakfast buffet. The buffet selection is pretty decent and covers what one may need. I'd also like to compliment and thank Abhilash(Front desk), and his colleague whose name I forgot - they made helped with a hassle-free check in the middle of a night on Apr 13/14 and promptly upgraded me a bigger room for my SPG status. Also, special mention to Mr. Mohammed from front desk who was fabulous with his insights on getting around Dubai and his ready help when I checked out. Thanks also to Mr. Sabari (Housekeeping) for his help with the bags etc. I was very pleased with the stay and great customer-orientation of all the staff, and would come here again if I visit Dubai in the future.
I would describe this hotel as a 3.5 star hotel, the staff are excellent and very friendly We arrived at 0830hrs , appreciated our check in time was 1500hrs, no rooms were available , we were worn out but had to wait until 1200 for a room to become available but that was still early so appreciated the service, Breakfast restaurant is small but never had to wait for a table, and breakfast choice is good. Pool is very small, more like a vary large plunge pool, but it is outside and l oungers are good quality and comfortable, good place to relax. We had a triple room which is basically a double with a roll out bed, all the beds are comfortable. We left room card in the slot so the air con stayed on, because it was very hot and wanted to come back to a cool room, and left electronic devices to charge but on our return on every occasion it had been removed. The bathroom waste takes an age to drain after showering, to be honest bathrooms could do with a bit of a refurb. Rooms are comfortable with iron and hairdryer and lots if English channels on tv. Overall its the staff that stand out, but i would consider staying here again and would recommend it to fellow TA reviewers,
Hotel is located in Bur Dubai and middle of everything. It's easy to travel to other parts of city. Rooms are neat and clean and breakfast spread was a mix of Arabic European and Indian cuisine .Will stay in this hotel next time. A good hotel with excellent staffs.
The hotel is situated in a calm street, there is a mini market and a pharmacy just around the corner. It is so easy to take a taxi to get to required destination and hotel is only 15 mins away from the airport. Hotel is clean, staff is courteous and helpful, and food is good. Don't forget to swim and relax by the pool as it is very tranquil!
Our stay was very good.. the staff are kind and courteous and helpful.. the food is good.. Both Italian and Indian restaurants were good.. the check-in and checkout process were smooth.. good atmosphere for families
I will highlight both pro and cons of the hotel Pros The location of the hotel is central if your work is around Bur Dubai The hotel has a very good bar and Indian restaurant The check in process was smooth and the checkout too was equally. Cons Being a SPG member I wasn't offered a better located room which was near the lift nor SPG floor The gym and pool facility is average and needs a better fitness trainer The breakfast price is extremely high and should be reviewed. AED 85 seems too high for 4 star property.
Located in Bur Dubai, Four Points by Sheraton Bur Dubai is a leisurely stroll from popular sights such as BurJuman Mall and Dubai Museum. This 125-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking. Located centrally in Dubai, it's also close to Grand Mosque and The Dubai Heritage Village.
Have a drink at the pub or enjoy onsite dining at one of 3 restaurants like Antique Bazaar, which specializes in Indian cuisine and serves lunch and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 125 soundproofed accommodations feature sitting areas. Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also standard.
At Four Points by Sheraton Bur Dubai, guests enjoy an outdoor pool, a health club, and a sauna. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for AED 100 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 922 reviews