Staff unfamiliar with hotel business. Also they don't keep up with their promise Bernie given on the of booking.
It was nice experience Good location Friendly staff
second time we have been there. Great staff for Fairmont Gold
Free upgrade for first time visit. Attentive but not overbearing staff
Staff incredibly nice & helpful. Concierge especially. Wonderful hotel
Wonderful service, extremely friendly staff. This is a very nice hotel with wonderful services.
Parking is a hassle. At night you have to wait to give them your car. No value for your money ofcourse
The hotel is located in a nice area close to the center so you don't waste time between meetings. Is clean . Try to avoid the Yildzar Resturant in the hotel. We were to people order food cost 300 end up paying 1150 . They are the most "creative" I ever seen , that was sad and change my total impression about traveling to Dubai
I definitely enjoyed my stay at the Fairmont. I did not have any complaints about the staff or hotel itself. The location is convenient to everything.
Located in Trade Center within a short walk of Dubai World Trade Centre, Fairmont Dubai is within a mile (2 km) of other popular sights such as Dubai International Convention and Exhibition Centre. This 394-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 13 restaurants.
There are ample dining options with 13 onsite restaurants, including Cascades, which specializes in Turkish cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafes. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.
55-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Dining areas, sitting areas, and minibars are other standard amenities. Housekeeping is available on request.
Guests of Fairmont Dubai have access to a full-service spa, 2 outdoor pools, and a nightclub. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 250 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a children's pool, a gym, and 2 spa tubs.
Staff unfamiliar with hotel business. Also they don't keep up with their promise Bernie given on the of booking.
Dear Guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.
It was nice experience Good location Friendly staff
Dear Anonymous, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.
second time we have been there. Great staff for Fairmont Gold
Dear Michael, Thank you for taking the time sharing your review online. We are happy to read that your overall experience at Fairmont Dubai was enjoyable. We hope to welcome you back again soon. Best Regards, Hotel Manager
Dear Guest, Thank you for taking the time sharing your review online. We are happy to read that your overall stay at Fairmont Dubai was enjoyable. We hope to welcome you back again soon for another positive experience. Best Regards, Hotel Manager
Free upgrade for first time visit. Attentive but not overbearing staff
Dear Guest, Thank you for taking the time sharing your review online. We are happy to read that your overall stay at Fairmont Dubai was enjoyable. We hope to welcome you back again soon for another positive experience. Best Regards, Hotel Manager
Staff incredibly nice & helpful. Concierge especially. Wonderful hotel
Dear Lane, Thank you very much for this great review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager
Wonderful service, extremely friendly staff. This is a very nice hotel with wonderful services.
Dear Lisa and Matt, Thank you very much for this great review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager
Parking is a hassle. At night you have to wait to give them your car. No value for your money ofcourse
Dear valued guest, Thank you for sharing the feedback of your recent visit to our hotel. We regret any inconvenience that had incurred and we look forward to welcoming you again in the near future for an improved stay. Best regards, Fairmont Family
The hotel is located in a nice area close to the center so you don't waste time between meetings. Is clean . Try to avoid the Yildzar Resturant in the hotel. We were to people order food cost 300 end up paying 1150 . They are the most "creative" I ever seen , that was sad and change my total impression about traveling to Dubai
Dear valued guest, Thank you for sharing the feedback of your recent visit to our hotel and we look forward to welcome you again in the near future. Best regards, Fairmont Family
Dear Nader, Thank you for taking the time to share your feedback and concerns with us. We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We truly hope to have the chance to welcome you back again in the future, in order to ensure that your expectations will be exceeded.