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Best Western Hotel Universel Drummondville

Property class: 3.5

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Photo gallery for Best Western Hotel Universel Drummondville

An indoor swimming pool with a skylight ceiling, surrounded by lounge chairs and tables.
A spacious lobby with a reception desk, a staircase, and a view of the outdoors.
A wooden pergola with a table and chairs, surrounded by plants and a stone wall.
A modern hotel room with a yellow sofa, a glass table, and a TV mounted on a brick wall.
A hotel room with two beds, a desk, and a large window with curtains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
915 rue Hains, Drummondville, QC, J2C3A1
  • Place, Cinéma RGFM Drummondville
    ‪5 min walk‬
  • Place, Promenades Drummondville
    ‪7 min walk‬
  • Place, Centrexpo Promutuel Assurance Drummondville
    ‪13 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a chair, and a desk.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(52 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

A hotel room with two beds, a chair, and a desk.

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.2 out of 10
Wonderful
(18 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Suite, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 660 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, a large window with curtains, and a cityscape view.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, bedside lamps, a chair, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(50 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

9.6 out of 10
Exceptional
(13 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, a headboard, a bedside table, a lamp, and a wall-mounted radiator.

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, and a large window with curtains.

Suite, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Drummondville

Drummondville Golf and Curling Club is within 2 miles (3 km) of Best Western Hotel Universel Drummondville while other popular attractions such as Maison des arts Desjardins Drummondville are within 3 miles (5 km). This 3.5-star hotel has 116 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Drummondville and also close to Village Québécois d'Antan.

What's nearby

  • Cinéma RGFM Drummondville - 5 min walk - 0.3 miles
  • Promenades Drummondville - 7 min walk - 0.4 miles
  • Centrexpo Promutuel Assurance Drummondville - 13 min walk - 0.7 miles
  • La Zone Amusements - 3 min drive - 1.6 miles
  • Village Québécois d'Antan - 8 min drive - 3.2 miles

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 94 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Subway - ‬11 min walk
  • ‪Bâton Rouge Grillhouse & Bar - ‬7 min walk
  • ‪Burger King - ‬9 min walk

About this property

Best Western Hotel Universel Drummondville

Guests staying at Best Western Hotel Universel Drummondville enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this golf hotel include a hot tub, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 42-inch TVs with satellite channels and first-run movies. Memory foam beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run movies
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per night
  • Cribs/infant beds are available for CAD 10.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 2027-11-30, 057735

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

What is there to do close to Best Western Hotel Universel Drummondville?

This hotel in Drummondville is within a 10-minute walk of Promenades Drummondville and Cinéma RGFM Drummondville. You'll also find Maison des arts Desjardins Drummondville and Village Québécois d'Antan within a short drive.

How much does it cost to stay at Best Western Hotel Universel Drummondville?

As of Nov 12, 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Universel Drummondville on Nov 22, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Hotel Universel Drummondville?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Best Western Hotel Universel Drummondville have a casino?

No, Best Western Hotel Universel Drummondville doesn't have a casino.

Is there an indoor pool at Best Western Hotel Universel Drummondville?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Best Western Hotel Universel Drummondville?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a private pool.

Are there hot tubs at Best Western Hotel Universel Drummondville?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Hotel Universel Drummondville feature a restaurant that includes a breakfast menu?

Yes, Best Western Hotel Universel Drummondville serves a full breakfast each morning for a surcharge from its restaurant.

Does Best Western Hotel Universel Drummondville allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Hotel Universel Drummondville for a fee of CAD 25 per accommodation, per night. A deposit of CAD 150 per stay is collected.

Are there connecting rooms at Best Western Hotel Universel Drummondville?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Best Western Hotel Universel Drummondville?

No, there aren't any guestrooms at Best Western Hotel Universel Drummondville that offer a balcony.

Does Best Western Hotel Universel Drummondville have a wedding venue?

There are wedding services available at Best Western Hotel Universel Drummondville if that's in your vacation plans.

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1087 reviews
Rating 8 - Good. 294 out of 1087 reviews
Rating 6 - Okay. 96 out of 1087 reviews
Rating 4 - Poor. 36 out of 1087 reviews
Rating 2 - Terrible. 22 out of 1087 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very good restaurant on site.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great of a stay that I would definitely book again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick stop while travelling through the province.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times great stay as always
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasrurant was excellent.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Clean, comfortable beds. Perfect for a good nights sleep after a long drive.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a spotlessly clean well maintained hotel. Excellent beds. Convenient location. Highly recommended for a stay in Drummondville.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout and amenities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and convient location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and Nice staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
These are the best beds!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great stop on the TransCanada Highway, the beds are sooooo comfortable and the property is well maintained.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean and comfortable and very quiet. Would recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and Dianna and Cheryl (I think) were wonderful
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to restaurants, grocery stores for travellers. Indoor pool with hot tub was key to our stay. Wish breakfast was provided.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean and well maintained rooms. Pool and hot tub area is very nice. It would have been nice for breakfast to be included though.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. I booked online with dog, once I arrived they were unaware of the dog until I mentioned it. Luckily they had a dog room available for us
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was very clean, and spacious. King bed was comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Everything is good , and staff ok
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, bilingual staff, nice pool, very helpful staff. Will return!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very accommodating on anything we needed. Very friendly and helpful. Room was clean and comfy, and always cleaned when we came back from out days out. The restaurant at the hotel was very delicious! Thanks again for a great stay!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and our room was very clean. Pool area well maintained. Need a second larger elevator though.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway A lot of restaurants in walking distance (Pacino, Scores, Normandin.) Quiet room, really good mattress.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed the stay.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property is clean. The staff are friendly. We have stayed here many times. Just wish they had a breakfast buffet. They do have a breakfast but you have to pay for it. With that being said we will stay here again.
Stayed 1 night in Jul 2026