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Oct 20 - Oct 21

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Recent Reviews

4/5 Good

"Good location on the Central Promenade not too far from the city attractions. You can get a direct bus both to the ferry terminal and to the airport. Good variety of breakfast to choose from both hot and cold If you fancy something traditional you can order the Manx kipper. There are in house bar and restaurant facilities. Both the piano bar and the brassiere serve food. The hotel does host events such as wedding receptions and gala evenings for none residents. Whilst it good business for the hotel, as a guest you feel as though your experience had been invaded by outsiders especially when I couldn’t find anywhere to sit or relax or for that matter get to the bar in the first place. For some reason in the reception and bar area they play the same “lounge music” tune over and over and over again on a continuous loop. As a customer it gets annoying but it’s the staff I feel sorry for as they must have that tune drilled into their heads by now. There are also a lot of stairs at the hotel. If you have mobility issues steps may pose a problem but they do seem to have step free options. The room was ok. Comfy bed, a radiator if you got cold and enough wardrobe and drawer storage facilities. The TV seemed to lack certain channels, one of which I watch regularly but you don’t go away to watch TV. There was a bit of a noise problem, with banging from other rooms very early in the morning but that’s common in a lot of hotels."

A verified traveler stayed at The Empress Hotel

Posted 1 day ago

5/5 Excellent

"We had an Atrium room which was quite modern and big. It had a 2 people sofa and lovely comfy chairs on the large balcony. There's was a good variety of hot drinks and a kettle on the room. The staff were very friendly on check-in and checkout and every time we entered the hotel. The breakfast was excellent, a good choice, good food and it was hot. We had a lovely few days here and loved the Isle of Man using all the public transport. The only problem was getting a table in the Asian restaurant. They didn't like it when I was unhappy with a table at 8. We don't like eating late so went elsewhere. We didn't try the encore restaurant in the hotel as it had very poor reviews"

A verified traveler stayed at The Sefton

Posted 2 days ago

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