Mercure Hotel Hagen4.0 out of 5.0
Recent guest reviews
We arrived on my wife's birthday and we were upgraded to a suite. We are regular customers in this hotel and we have always appreciated their care and attention. We enjoyed a tasty meal in the restaurant with friendly service. We look forward to our next visit.
I really enjoyed my two-night stay at Mercure Hagen. First of all, how polite, helpful and attentive the staff is - especially at the reception. They were really kind, all of them. The breakfast was fantastic with a lot of options for a fair price. The location is also good, 10 minutes walk from Hagen centre or less. And last but not least, the room was really comfortable, toiletries were nice, heating was working properly (once it was too cold in that early february). Nothing to complain about.
Ideal place to stop on the edge of town, only 10 minute walk in to the centre of Hagen. Stayed for a couple of nights whilst visiting family and concluding Christmas. Staff were very pleasant, rooms tidy & comfortable and the breakfast very nice. There is a sauna & gym but didn't have time to try but, maybe next time.
Overall the room was good. There is no AC and can be really warm in a summer night. The bathroom is really really small. It’s difficult to even take a shower. The staff was super friendly. Breakfast was ok, but definitely not enough for vegans.
Unfortunately it was late when i arrived having been held up in traffic and the restaurant closed early due to lack of clients. however, Mr Platt the very nice receptionist saw my plight and asked the restaurant (that was being cleaned up at that time) to make a special occasion for me and they served me with a very nice meal. I was very grateful for the kind and thoughtful attitude of the staff. My room was spotless and comfortable. the car park was immediately next to the door so easily accommodating. i would recommend a stay at this hotel, very convenient for Dusseldorf Airport and the major roads to North Germany
A Mercure hotel in line with its standards. Parking lot just in front. Clean and light rooms. Friendly staff and a huge breakfast buffet with the possibility to sit in on the terrasse in fine weather.
I met in this hotel with friends from the USA and Switzerland. They stayed there and hence, I did so as well. What a great choice they made. Found this hotel much better than expected and certainly one of the best Mercure Hotels I have stayed at. The weekend deal I got was just outstanding! Great staff and super breakfast buffet! IF back in the area, I will certainly stay there again!!
I was there for one night and i can recommend this hotel. The staff was polite. The room was clean and big. Only they said that the breakfast starts from 6:30, but it was like 30 minutes later, so if you must leave a hotel earlier you can miss the breakfast.
Very pleased with the hotel. The room was spacious, clean, and modern. Breakfast was included and was very fresh with a large selection of hot and cold food. Over all a nice hotel and would recommend it.
Hotel fitting in with the standards of the Brand. Nothing to declare apart from the excellent breakfast buffet.central location for Düsseldorf, Koln, Dortmund but the place itself has no touristic interest
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Located in Emst, Mercure Hotel Hagen is adjacent to Stadthalle Hagen and a short stroll from Osthaus Museum Hagen. This 146-room, 4-star hotel has free breakfast along with conveniences like free in-room WiFi and a fitness center.
Free buffet breakfast is included with your stay. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport down comforters and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, a phone, and a desk.
Guests staying at Mercure Hotel Hagen enjoy a fitness center, a sauna, and free WiFi in public areas. Self parking is available for EUR 5 per night. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, free newspapers, and a terrace.
Reviews from Trip Advisor
75.0% of guests recommend this hotelTotal of 497 reviews