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Mercure Hotel Hagen

4.0 star property
Hotel with a full-service spa, steps from Stadthalle Hagen

Choose dates to view prices

Photo gallery for Mercure Hotel Hagen

Exterior
Exterior
Superior Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down comforters, desk
Restaurant
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Wasserloses Tal 4, Hagen, NW, 58093
  • Stadthalle Hagen
    ‪1 min walk‬
  • Hagen Westphalian Open-Air Museum
    ‪5 min drive‬
  • Hohenlimburg Castle
    ‪11 min drive‬
  • Dortmund (DTM)
    ‪20 min drive‬

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Room options

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, down comforters, desk

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, down comforters, desk

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, down comforters, desk

Superior Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, down comforters, desk

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(11 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

1 bedroom, hypo-allergenic bedding, down comforters, desk

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Hagen

Located in Emst, Mercure Hotel Hagen is adjacent to Stadthalle Hagen and within a 5-minute walk of other popular sights like Elbershallen. This 4-star hotel welcomes guests with 146 rooms and conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Stadthalle Hagen - 1 min walk - 0.1 miles
  • Osthaus Museum Hagen - 12 min walk - 0.7 miles
  • FernUniversität in Hagen - 5 min drive - 1.9 miles
  • Hagen Westphalian Open-Air Museum - 5 min drive - 1.7 miles
  • Hohenlimburg Castle - 11 min drive - 5.5 miles

Getting around

  • Hagen-Wehringhausen S-Bahn - 4 min drive
  • Hagen-Oberhagen Station - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 64 min drive

Restaurants

  • ‪Alexandros Grill - ‬7 min walk
  • ‪Ristorante La Conchiglia - ‬7 min walk
  • ‪Vapiano - ‬11 min walk
  • ‪Restaurant Namaste - ‬9 min walk
  • ‪Crocodile - ‬10 min walk

About this property

Mercure Hotel Hagen

Hotel with a full-service spa, steps from Stadthalle Hagen
Guests staying at Mercure Hotel Hagen enjoy access to a full-service spa, a gym, and a sauna. Self parking is available for EUR 8 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Coffee makers, desks, and wardrobes or closets are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Thai massages and massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

Similar properties

Daily buffet breakfast (EUR 13.9 per person)

B&B HOTEL Hagen

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
7.8 out of 10, Good, 16 reviews
$75 nightly
The price is $81
Jun 29 - Jun 30
Total includes taxes and fees
B&B HOTEL Hagen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily
  • Thai massages
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 8 per night (in/out privileges)
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hagen Mercure Hotel
Mercure Hagen
Mercure Hotel Hagen
Mercure Hotel Hagen Hotel
Mercure Hotel Hagen Hagen
Mercure Hotel Hagen Hotel Hagen

Frequently asked questions

Are free cancellation options available at Mercure Hotel Hagen?

Mercure Hotel Hagen provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Hotel Hagen?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Hagen on Jul 5, 2025 start from $95.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mercure Hotel Hagen?

This hotel is situated in Emst within a 10-minute walk of Stadthalle Hagen and Elbershallen. You'll also find Pedestrian Area Hagen and Osthaus Museum Hagen less than a mile away.

Is parking available on site at Mercure Hotel Hagen?

Yes, parking is offered for EUR 8 per night with in/out privileges.

Is there a spa at Mercure Hotel Hagen?

There is a full-service spa available for guests to enjoy and services include Thai massages.

Does Mercure Hotel Hagen have a casino?

No, Mercure Hotel Hagen doesn't have a casino.

Is there an indoor pool at Mercure Hotel Hagen?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Hotel Hagen?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Mercure Hotel Hagen?

No, but this hotel does have a sauna.

Does Mercure Hotel Hagen feature a restaurant that includes a breakfast menu?

Yes, Mercure Hotel Hagen serves buffet breakfast for a surcharge each morning at Bar.

Does Mercure Hotel Hagen allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Hotel Hagen for a fee of EUR 10.00 per pet, per night.

Are there connecting rooms at Mercure Hotel Hagen?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Mercure Hotel Hagen?

The closest major airport to Mercure Hotel Hagen is Dortmund (DTM), which is 19.6 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Mercure Hotel Hagen?

No, there aren't any guestrooms with balconies at Mercure Hotel Hagen.

Mercure Hotel Hagen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 211 out of 613 reviews
Rating 8 - Good. 295 out of 613 reviews
Rating 6 - Okay. 73 out of 613 reviews
Rating 4 - Poor. 24 out of 613 reviews
Rating 2 - Terrible. 10 out of 613 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harpreet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2025

10/10 Excellent

Tuba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay! Thanks!
Stayed 3 nights in Dec 2024

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Stayed 1 night in Nov 2024

10/10 Excellent

Souheil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This auto it’s very amazing and it’s very clean the staff in this hotel it’s very professional very good service and there was amazing their rooms it’s very clean and big and the restrooms. It’s also bigs and very clean. Everything has a new in this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sylwia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very comfortable room and great service. Fab breakfast
Stayed 1 night in Aug 2024

2/10 Terrible

Sutharsan

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This is a 4 Star hotel in Germany, but there are no Air condition in the rooms! We were 16 people and were very disappointed about this on a 4 Star hotel in Germany! Plus, since there are no Air condition in the room, we end up opening the windows and there were lots of noise from outside till 3AM in the morning due to people partying outside! This is very frustrating to see this in Germany! People are smoking right on the main entrance and don’t care that there are people walking into the hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Bjorn

Liked: Staff & service, amenities
Beds are not good
Stayed 3 nights in Jul 2024

8/10 Good

Jack

Stayed 1 night in Jul 2024

8/10 Good

Christos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jun 2024

4/10 Poor

Bledar

Disliked: Cleanliness, staff & service, amenities
I was charged extra fee of 8 euros per night despite off been a customer
Stayed 2 nights in Jun 2024

6/10 Okay

jeremy mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick V

Stayed 1 night in Apr 2024

10/10 Excellent

Philo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Dieter

Liked: Cleanliness, staff & service
Unfortunately our small room was unbearably hot and facing a very busy and noisy street. Our stay in previous years was more pleasant.
Stayed 2 nights in Jun 2023

6/10 Okay

Lara

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Mihaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Apr 2023

8/10 Good

Arkadiusz

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Petra, Surrey

Liked: Cleanliness, staff & service
The hotel is in a nice part of the city. I enjoyed the choice of breakfast items and eating outside on the terrace. The hotel was clean. The staff were friendly. There are renovations going on but not disruptive, noise wise. Just a little grumble about the foam chip pillow. The hotel was in walking distance of the downtown shopping area. There are also a choice of 3 buses from a stop just outside of the hotel. All 3 buses go to the main train station.
Stayed 5 nights in Jul 2022

8/10 Good

Derren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

All good. Decent clean room, pleasant staff, comfy bed. Meets the requirements
Stayed 1 night in May 2022

4/10 Poor

Jeveendran

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Toilet door not close properly, need to modernised and less choices for breakfast
Stayed 3 nights in Mar 2022

8/10 Good

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Agata

Traveled with family
Disliked: Property conditions & facilities, room comfort

Not a good experience

Staff members was okay, hotel was abit run down, rooms was very hot, no air-conditioning or fan. Understand there is covid, unable to have coffee in bedroom just with a little milk.
Stayed 1 night in Jul 2020

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020