Sheraton Zagreb Hotel

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Sheraton Zagreb Hotel

Exterior
2 restaurants, international cuisine
Presidential Suite, 1 Bedroom | Living area | Flat-screen TV, pay movies
Presidential Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk
Piano bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Kneza Borne 2, Zagreb, 10000
  • Place, Ban Jelacic Square
    ‪11 min walk‬
  • Place, Zagreb Cathedral
    ‪14 min walk‬
  • Place, Museum of Broken Relationships
    ‪17 min walk‬
  • Airport, Zagreb (ZAG)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Suite, 1 Bedroom, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 2045 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Zagreb

Located in Donji Grad, Sheraton Zagreb Hotel is next to Branimir Centar and POGON - Zagreb Center for Independent Culture and Youth. This 306-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 2 restaurants.

What's nearby

  • Ban Jelacic Square - 11 min walk - 0.6 miles
  • Zagreb Cathedral - 14 min walk - 0.8 miles
  • Croatian National Theatre - 14 min walk - 0.8 miles
  • Museum of Broken Relationships - 17 min walk - 1.0 mile
  • Zagreb City Museum - 19 min walk - 1.0 mile

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb Airport (ZAG) - 24 min drive

Restaurants

  • ‪Boogie Lab - ‬3 min walk
  • ‪Monocycle Specialty Coffee - ‬3 min walk
  • ‪Piano Bar Jelovnik Sheraton Hotel Zagreb - ‬1 min walk
  • ‪Beertija - ‬3 min walk
  • ‪Domino’s Pizza - ‬1 min walk

About this property

Sheraton Zagreb Hotel

Luxury hotel with 2 restaurants and a full-service spa
Guests of Sheraton Zagreb Hotel have access to a full-service spa, a casino, and an indoor pool. Self parking is available for EUR 20 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Imperial
  • Fontana Restaurant
  • King Tomislav Restaurant
  • Piano Bar

Things to do

  • 5 gaming tables
  • 7 slot machines
  • Art gallery
  • Casino (1,076 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

Are free cancellation options available at Sheraton Zagreb Hotel?

Sheraton Zagreb Hotel offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Zagreb Hotel?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Sheraton Zagreb Hotel on Nov 1, 2025 start from $89.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sheraton Zagreb Hotel?

This hotel is situated in Donji Grad, just steps from POGON - Zagreb Center for Independent Culture and Youth and Branimir Centar, and within a short walk of Zrinjevac. You'll also find Ban Jelacic Square and Tkalciceva Street less than a mile away.

Is there parking available at Sheraton Zagreb Hotel?

Yes, covered parking is offered for EUR 20 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Sheraton Zagreb Hotel?

There is a full-service spa available for guests to enjoy and services include facials, body treatments, and massages.

Does Sheraton Zagreb Hotel have a casino on the premises?

Yes, Sheraton Zagreb Hotel has a casino that's 1076 square feet and includes 5 gaming tables, 7 slot machines, and a VIP room.

Will I find an indoor pool at Sheraton Zagreb Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Sheraton Zagreb Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a poolside bar.

Does Sheraton Zagreb Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Sheraton Zagreb Hotel have a restaurant that serves breakfast?

Yes, Sheraton Zagreb Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Zagreb Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Zagreb Hotel for a fee of EUR 30 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Sheraton Zagreb Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Zagreb Hotel?

The closest major airport to Sheraton Zagreb Hotel is Zagreb Airport (ZAG), which is 10.3 mi away (24 minutes by car).

Can I book a room with a balcony at Sheraton Zagreb Hotel?

No, there aren't any guestrooms with balconies at Sheraton Zagreb Hotel.

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel, London

Liked: Cleanliness
Decent room but a little dated. Really friendly restaurant and bar staff. Front desk staff unwelcoming.
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, excellent location, extremely comfortable beds
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Not clean

Stayed 4 nights in Jul 2025

10/10 Excellent

HWEI KEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost performance is really good and the service is perfect. However, there are not much option for dining nearby the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An immaculate modern comfortable hotel a 5 min walk to the center of the city, trains & buses with impeccable service at an incredible good price. Maja at the front desk was fantastic as were both drivers the hotel arranged to take us to and from the airport. Great gym, pool, buffet breakfast. I couldn’t imagine staying anywhere else in the future.
Stayed 3 nights in Jul 2025

6/10 Okay

Adrineh

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff are not welcoming , full of bad attitude , no smile on there face
Stayed 1 night in Jul 2025

10/10 Excellent

Milan, Renton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic 5-star stay at the Sheraton Zagreb. The location is excellent—just a short 10-minute walk to Ban Jelačić Square, making it easy to explore the heart of the city. The hotel offers great amenities; we especially enjoyed the indoor swimming pool, gym, and spa area, all of which were well-maintained and relaxing. We also opted for the breakfast buffet, which was both convenient and offered a nice variety of options. The staff was genuinely friendly and helpful throughout our stay. We liked it so much that we booked another night for the day before our departure back to the U.S. Would absolutely stay here again!
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location in Zagreb with nice modern rooms and good facilities. Check in was slow and I wanted to pay with cash on arrival which I was told I couldn’t and that I had to give a card to hold the room then I paid with cash on check out when I would have preferred not to have had that cash in my room for my stay,didn’t make sense and reception staff not too friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Hossein, Las Vegas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great clean modern hotel. Breakfast is amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

10/10 Excellent

Maheen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 2 nights in June. The rooms were spacious and very comfortable. Breakfast spread had a wide variety to choose from along with halal options, if one is looking for them. The pool and spa facilities were excellent, specially for hot summer days to relax in the afternoon. Location was good and walkable distance from every where. I would recommend this place!
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ullrich

Stayed 3 nights in Jun 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 1 night stay in this luxury hotel. The room was spacious and lucurious. A nice swimming pool and a sauna. The breakfast is outstanding compared to others. The hotel is enormous and accepts tourbuses. As a result, the breakfast room can be hectic. Go early.
Stayed 1 night in Jun 2025

10/10 Excellent

Ella

Stayed 3 nights in Jun 2025

8/10 Good

Dragos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and located relatively close to the center. The breakfast is varied and delicious, which is an advantage. A big disadvantage is the parking, which, although it has many places, has a very high rate: 20 euros per day or 2 euros per hour. In the vicinity of the hotel, parking costs 13 euros per day. We asked the Sheraton hotel staff about the rates in the city before we parked there and were told that they are uniform everywhere, which does not seem like an honest explanation. There are other hotels that offer similar conditions at more affordable prices, have parking included or cheaper and are even better positioned. It would be ideal if the reception staff paid more attention to the needs of the customers. I must mention that we have extensive experience in the tourism industry.
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed three nights June 2025. Room was comfortable with nice view over the street. Bed was great, top TV, nice couch and electronic safe. Shower over bath a bit difficult. Easy walk to old town and shops. Dinner at Tomasino restaurant was excellent
Stayed 1 night in May 2025

10/10 Excellent

Israel

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

8/10 Good

feyzi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
They forgot to the water other than this was ok
Stayed 14 nights in May 2025

4/10 Poor

Aden

Traveled with partner
Some staff could use a refresher on customer service. Don’t serve people who jump the queue at reception. Don’t make promises that you’re unable to keep. Be respectful to your guests, we have options next time.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Small and tired rooms, staff ratio was low in the evening and therefore not as responsive but otherwise they were excellent and breakfast good
Stayed 2 nights in May 2025