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Sheraton Zagreb Hotel

5.0 out of 5.0

Recent guest reviews

Stayed here on business but pleasantly surprised. Rooms were clean and spacious (if a little tired), food was fine and staff were courteous and attentive - all you could really ask for from such a hotel.

Sharaton Zagreb is a good hotel in a good location. Unfortunately, it does need to upgrade and renovate. The rooms are so worn out and the furniture are old. The morning breakfast buffet does offer a wide variety of good quality food.

A very good hotel in an ideal location to see the city. Very good staff and facilities, the bedrooms are very well appointed with all the facilities needed. A very good coffee shop with reasonable prices and bar with comfortable lounge. An indoor pool with sauna and steam room and massage and facial treatments are very good.

The Sheraton Zagreb is a sad hotel. From the moment you walk in you see the lack of maintaining is has received. This is more noticeable once you enter the room. It is worn down, with really old linens and towels. I would not recommend this hotel at all. Staff is also u friendly.

It’s always amazing and emotional to stay at Sheraton Hotel in Zagreb. It’s absolutely best hotel in town due to strategic position, excellence of services and people attention to clients. I often spend my Christmas Hpolidays at Zagreb and one of the reason is to find a such top level Hotel in the center of City. Perfect indeed!

We stayed here to check out the Christmas markets, so the location was great- about 10 minutes walk. It is pet friendly, has a parking garage and offers a delicious breakfast for 16 Euro per person. Our room was clean and had a comfortable bed. Cons: The wifi was slow and it needed a little updating for a 5 star hotel. Also, I didn't like that we had to pay for self parking (I think about 15 Euro a day) and that they had a sign saying the garage was full unless we had an annual pass. We disregarded the sign and there was plenty of parking so I don't know why they were trying to keep their guests out. The walls were a little thin and I could hear weird noises on and off all night. The man who checked us in could have been friendlier as well- it was Christmas after all! Overall, a nice stay, would recommend.

Pro: Attentive staff, clean rooms, spa area, breakfast in the room without extra charge, location close to the city center Con: Outdated furniture and equipment, spa area a little bit outdated, breakfast was ok but could be better (e.g. coffee and egg dishes)

Although the room looks a bit dated, everything works fine. the breakfast spread was excellent and the waiters were attentive and friendly. It also comes with free wifi. As we only stayed for one night, didn’t had chance to try out the pool.

I stayed here on Business - i was here for 3 days. It is a very nice hotel and the service is very good, they will do all they can to accommodate you. It is near the town centre - (10 mins walk into the square) now is a good time to go as it has all the xmas stalls. Overall a nice hotel to relax for leisure or business.

Awful breakfast served, crowded with no available tables, terrible unavailable elevators, rooms are designed like in the 1980's and staff in unfriendly. Also they overcharged in mistake at the checkout process and did not reimbursed me back until i had to email them several times. I will never return to this Hotel!!!!

Kneza Borne 2 Zagreb

Hotel highlights

  • Walking distance to Archaeological Museum and Ban Jelacic Square
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Casino

Sheraton Zagreb Hotel places you within a 15-minute stroll of popular sights such as Archaeological Museum and Ban Jelacic Square. This 5-star hotel welcomes guests with 306 rooms and conveniences like a casino, an indoor pool, and free in-room WiFi. It's in central Donji Grad and also close to Dolac and Zagreb Cathedral.


Dining

Enjoy dining at one of 2 onsite restaurants including Fontana Restaurant, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

Sheraton Zagreb Hotel's 306 rooms are air-conditioned and provide minibars, coffee makers, and safes. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.


Property features

Guests of Sheraton Zagreb Hotel enjoy a casino, an indoor pool, and a health club. Self parking is available for HRK 120 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 10 meeting rooms.

Room options

Executive Room

King 1 | Twin 2 | Sleeps 2

Executive Suite

King 1 | Sleeps 2

Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 1055 reviews