Sheraton Zagreb Hotel

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Sheraton Zagreb Hotel

Exterior
Presidential Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk
Presidential Suite, 1 Bedroom | Living area | Flat-screen TV, pay movies
Piano bar
2 restaurants, international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Kneza Borne 2, Zagreb, 10000
  • Ban Jelacic Square
    ‪11 min walk‬
  • Zagreb Cathedral
    ‪14 min walk‬
  • Museum of Broken Relationships
    ‪17 min walk‬
  • Zagreb (ZAG)
    ‪17 min drive‬

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Room options

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(35 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(65 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 2045 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Suite, 1 Bedroom, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Zagreb

Located in Donji Grad, Sheraton Zagreb Hotel is next to Branimir Centar and POGON - Zagreb Center for Independent Culture and Youth. This 306-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 2 restaurants.

What's nearby

  • Ban Jelacic Square - 11 min walk - 0.6 miles
  • Zagreb Cathedral - 14 min walk - 0.8 miles
  • Croatian National Theatre - 14 min walk - 0.8 miles
  • Museum of Broken Relationships - 17 min walk - 1.0 mile
  • Zagreb City Museum - 19 min walk - 1.0 mile

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb Airport (ZAG) - 24 min drive

Restaurants

  • ‪Piano Bar Jelovnik Sheraton Hotel Zagreb - ‬1 min walk
  • ‪Boogie Lab - ‬3 min walk
  • ‪Ms Grill - ‬4 min walk
  • ‪Tomassino - ‬1 min walk
  • ‪The Beertija - ‬2 min walk

About this property

Sheraton Zagreb Hotel

Luxury hotel with 2 restaurants and a full-service spa
Guests of Sheraton Zagreb Hotel have access to a full-service spa, a casino, and an indoor pool. Self parking is available for EUR 20 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

Languages

Croatian, English, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Imperial
  • Fontana Restaurant
  • King Tomislav Restaurant
  • Piano Bar

Things to do

  • 5 gaming tables
  • 7 slot machines
  • Art gallery
  • Casino (1,076 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

Are free cancellation options available at Sheraton Zagreb Hotel?

Sheraton Zagreb Hotel offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Zagreb Hotel?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Sheraton Zagreb Hotel on Jul 25, 2025 start from $124.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sheraton Zagreb Hotel?

This hotel is situated in Donji Grad, just steps from POGON - Zagreb Center for Independent Culture and Youth and Branimir Centar, and within a short walk of Zrinjevac. You'll also find Ban Jelacic Square and Zagreb Cathedral less than a mile away.

Is parking available on site at Sheraton Zagreb Hotel?

Yes, covered parking is offered for EUR 20 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Sheraton Zagreb Hotel?

There is a full-service spa available for guests to enjoy and services include body treatments, facials, and massages.

Does Sheraton Zagreb Hotel have a casino on the premises?

Yes, Sheraton Zagreb Hotel has a casino that's 1076 square feet and includes 5 gaming tables, 7 slot machines, and a VIP room.

Will I find an indoor pool at Sheraton Zagreb Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Sheraton Zagreb Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a poolside bar.

Does Sheraton Zagreb Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Sheraton Zagreb Hotel have a restaurant that serves breakfast?

Yes, Sheraton Zagreb Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Zagreb Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Zagreb Hotel for a fee of EUR 30 per pet, per day. The property also provides food and water bowls.

Does Sheraton Zagreb Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Zagreb Hotel?

The closest major airport to Sheraton Zagreb Hotel is Zagreb Airport (ZAG), which is 10.3 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Sheraton Zagreb Hotel?

No, there aren't any guestrooms with balconies at Sheraton Zagreb Hotel.

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1004 reviews
Rating 8 - Good. 277 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Terri

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was average, not best location but taking tram to city core helped. Nice breakfast buffet (included in room rate).
Stayed 2 nights in Apr 2025

10/10 Excellent

Niall

Stayed 4 nights in Mar 2025

10/10 Excellent

Josephine

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Zagreb

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe personnel were very friendly and professional, especially Nina.
Stayed 1 night in Apr 2025

10/10 Excellent

Yanislava

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll certainly be coming back to this hotel for my future trips to Zagreb.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ita Marie

Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for convenience and the reassurance of a global brand. It offered a clean, spacious, and well appointed room that was peaceful. Didn’t eat here so can’t comment on breakfast/dinner.
Stayed 3 nights in Mar 2025

6/10 Okay

Jamal

Traveled with group
Liked: Staff & service, amenities
Needs to remodel rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Zoran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect as always!

Everything was perfect as always!
Stayed 1 night in Mar 2025

10/10 Excellent

Sejo

Love this place!
Stayed 2 nights in Feb 2025

10/10 Excellent

Yasin

Stayed 1 night in Feb 2025

10/10 Excellent

Janez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Khondaker

Traveled with family
Rude and robotic behavior at the check in. No smile in return by any of the staff at the lobby area.
Stayed 3 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good for what we needed it for
Stayed 8 nights in Jan 2025

4/10 Poor

Nikita

Liked: Cleanliness
Disliked: Staff & service
Sadly left Sheraton with a dull and impersonal hotel experience. Poor service, very dirty and smelly spa facilities. In house restaurant was also a sad experience with cold food, waiters that left the restaurant before we had finished eating and no attention whatsoever.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Aleksandra

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Stayed 1 night in Dec 2024

8/10 Good

Dawid

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chioma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel , provided all our need

10/10 Excellent

Chris

Stayed 2 nights in Dec 2024

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

maja, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, friendly staff!
Stayed 2 nights in Nov 2024