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Richmond Hotel & Suites

3.5 out of 5.0

Recent guest reviews

Terrible staff behaviour. Won’t be visiting for the second time and won’t recommend to others either. One of my friend visited me, and there was no guard or any receptionist to stop him, he waited for several minutes and then walked in. On his way out he was stopping and the receptionist behaved in a very unprofessional way by saying why did he get is without talking to someone. They failed to maintain their security and blamed us for it.

It was a very terrible experience, I stayed here a few times but this time was the worst of all.. there is a smokey smell in the room due to them burning the mosquito coil. I call the reception to why there is a smokey smell and the reception thought I was asking for ash tray!!?? The reception told he would send someone up to me and the staff came up and I ask the same question why is it having smokey smell? And again this staff also think I need ash tray!!! So I slam the door as explaining to them is pointless. Sorry to say I shall never return to this hotel again

Location is good, rest everything is bad. They don't have basic facilities like tea maker and iron. Staff's attitude is very bad and un-supportive. If you tell them you will check out they will ask you to do so.

Located nearby to DAC airport. Free pick up and drop off. complementery breakfast at buffet. Breakfast room with nice view. room service is also provided. The cleanliness of wash rooms and toilet at room must be improved, it is strongly recomended. The hygene is very important for foreigner specially european guests.

I stayed for 7 days in the hotel. Daily breakfast is the same felt really bored. My flight evening 03:00 PM they told me to check out 11:00AM they asked to pay more for 2 hours. Morning reception boy were rude. Night guys were cool.. Overall Not bad..

We took a room for 5000 taka. Buffet breakfast was included. But In the morning we found buffet was off. We were served normal breakfast. Whereas they charged us for buffet. There were electric kettle but no tea or coffee set was given. No cup or mugs. Tea and coffee sachets should be complimentary. While booking the room, we took a suit, I saw bathtub in the bathroom. But there wasn't any. It was not worth my money. 

If you are from a flight or about to catch a early morning flight or during a flight transit, this is a very good place to stay. Only a KM distance from HSIA. They also have good cafe in their ground floor. Price is bit higher comparing other transit hotels in the surrounding.

Stayed for one night to catch an early morning flight from the airport. I didn’t expect alot from this hotel, but was surprised. It was clean, room was spacious, the air conditioning worked and the shower was very good with good pressure. The food in the rooftop restaurant was also good. The shuttle to the airport was prompt also! Would recommend and would also stay again on future visits to Bangladesh.

I booked in this hotel to rest for 15 hours during a layover, I told them I was arriving at 0600 to send the shuttle to pick me up. They did not send the shuttle, the charged me 25 dollars extra for early arrival although I left at 8 pm. The price on booking was 66 dollars they charged 82.50 plus the25 dollars. The hotel is dark, dirty and smelled very bad. Do no stay there, no worth the amount they charge and overcharge.

Good location, close to the airport. The rooms are simple but clean and comfortable. The staff is polite and helpful. Food is ok. I had a late check-out and their transfer to the airport. Nothing to complain about if only not mention somewhat noisy traffic at nights. Anyway its a nice place to spend 1-2 nights.

House-02, Road-10, Sector-01 Dhaka

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Aarong Flagship Outlet, Richmond Hotel & Suites is within a 15-minute stroll of Update Tower. This 3.5-star hotel has 29 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.


Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 10 AM. Enjoy a leisurely bite to eat at George's Cafe, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers designer toiletries and slippers. Other standard amenities include a refrigerator, free newspapers, and free bottled water.

Property features

Guests of Richmond Hotel & Suites enjoy access to free WiFi in public areas, a conference center, and a business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Family Room

Queen 2 | Sleeps 4

Executive Room

Queen 1 | Sleeps 2

Suite (City View)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of null reviews