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Holiday Inn Southgate (Detroit-South)

3.0 out of 5.0

Recent guest reviews

I booked this room for our family of 5 to go over to the Detroit area the night before a Tiger's Baseball game. The lobby and staff were wonderful. Everything was very pretty. Nice restaraunt, good food and excellent service. We had the breakfast buffet included in our room cost, but we decided to also eat dinner at Charlie's Chophouse right in the hotel. There was a pizza party going on somewhere in the hotel, so they told us our pizza would take a little longer. Not only did they let us go up to the soup & salad bar for free, they also gave us 25% off our dinner bill and were just very nice about everything. The pool was warm, the hottub was very nice! All in all a great value for a family of 5!

I found the hotel much as other reviews said. The deco was rather dated but overall clean. The hallways carpets are dirty and aged. The first night was fine but in the morning we went to the hotel breakfast....what a mess. Upon check-in we received coupons for a free breakfast. The breakfast was cold on the buffet meaning gel looking oatmeal..crusty eggs...undercooked hash browns, stale begals. We were asked what we thought and told the server who let the kitchen workers know and fresher food was brought out. It was better but it was not too busy for the staff to stay on top of that. The first night we went to the adult swim it was great just me and my significant other in the pool and hot tub. But on Saturday lord help me it was a mess. There were about 20 kids running ..screaming...splashing...about 10 kids in the adult only hot tub. We let management know they needed to do something so that all guests could enjoy the area. We asked 4 separate times the manager kept looking in the door and didn't do a thing! The security peeked in didn't do a thing..like ask parents to keep there kids in the kid areas only! There were also no towels in the pool area for almost 2 hours. We asked for towels many many times before we received. What I kindly refer to as the tiny sheets of sand paper known as a pool towel. There is nothing wrong with the hotel that can't be fixed. Holiday inn please hire managers willing to do there job and housekeepers who keep the laundry done.

lobby and conference rooms are very nice. rooms are old, falling apart, and dirty

Hotel was pretty good. Pretty clean and helpful staff. Only problem is that their WiFi signals in the rooms are weak. Other than that, all is fine. Would've given it five stars if it weren't for the weak WiFi signals.

We stayed at this hotel to go to a wedding reception a mile away from it. All the the staff was very courteous and helpful including the shuttle driver who took us to the reception and back. I would stay here again.

Hotel was very, very nice. has a king size room with a jacuzzi tub that was fabulous. Very clean room and a huge jacuzzi. Would recommend this hotel to others. Very pleased.

It is a nice spot. Could use some updating

The kids had a supper time in the pool. They especially loved that it was 9 feet at the deep end. The adults enjoyed the lounge with live entertainment and hot munchies. The room was small, but clean and comfortable.

Very nice!

I used this as a place to relax at the end of my out of town business trip.

This hotel offers all you need when away from home. It has dining, nightlife, a great pool area, clean and comfortable rooms.

This hotel is stuck in the 80's!

the hotel was but the pool was dirty like they didnt clean alot with all the kids the water was salty

First the good: The Staff was very nice, they did good work. The Bad The room was very small. The AC is some rooms was central air, in some it was a newer floor unit, and in some they had very old floor units that didn't work that great. I couldn't connect to the wireless, and it had nothing to do with my computer. I don't know what the deal was. However, they did provide me with a wireless bridge which seemed to work pretty well. The ugly: The location. Although it is freeway adjacent, the area around the hotel itself is just plain ol' bad. There isn't anything around it. It is not close enough to the airport to be considered an Airport hotel (about 7mi). I'd say the most common feature around the hotel were liquor stores. Basically, they have a lot of good folk working in a poor location.

17201 Northline Road Southgate MI

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Holiday Inn Southgate (Detroit-South) places you within a few miles (5 km) of Heritage Park and Southland Center. This 160-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi. GM Renaissance Center and Fox Theatre are also within a 20-minute drive.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All 160 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, video-game consoles, and phones.


Property features

Holiday Inn Southgate (Detroit-South) features a nightclub, an indoor pool, and a fitness center. There's free parking, as well as a free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and a conference center.

Room options

Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room

King 1 | Queen 1 | Sleeps 2

Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 4

Guest reviews for Holiday Inn Southgate

Couples (2) Business (5) Family (5) Friends (1) Other (1)
4

would definitely stay again!

Families

I booked this room for our family of 5 to go over to the Detroit area the night before a Tiger's Baseball game. The lobby and staff were wonderful. Everything was very pretty. Nice restaraunt, good food and excellent service. We had the breakfast buffet included in our room cost, but we decided to also eat dinner at Charlie's Chophouse right in the hotel. There was a pizza party going on somewhere in the hotel, so they told us our pizza would take a little longer. Not only did they let us go up to the soup & salad bar for free, they also gave us 25% off our dinner bill and were just very nice about everything. The pool was warm, the hottub was very nice! All in all a great value for a family of 5!

By on Apr 29, 2013

3

major staff issues!

Couples

I found the hotel much as other reviews said. The deco was rather dated but overall clean. The hallways carpets are dirty and aged. The first night was fine but in the morning we went to the hotel breakfast....what a mess. Upon check-in we received coupons for a free breakfast. The breakfast was cold on the buffet meaning gel looking oatmeal..crusty eggs...undercooked hash browns, stale begals. We were asked what we thought and told the server who let the kitchen workers know and fresher food was brought out. It was better but it was not too busy for the staff to stay on top of that. The first night we went to the adult swim it was great just me and my significant other in the pool and hot tub. But on Saturday lord help me it was a mess. There were about 20 kids running ..screaming...splashing...about 10 kids in the adult only hot tub. We let management know they needed to do something so that all guests could enjoy the area. We asked 4 separate times the manager kept looking in the door and didn't do a thing! The security peeked in didn't do a thing..like ask parents to keep there kids in the kid areas only! There were also no towels in the pool area for almost 2 hours. We asked for towels many many times before we received. What I kindly refer to as the tiny sheets of sand paper known as a pool towel. There is nothing wrong with the hotel that can't be fixed. Holiday inn please hire managers willing to do there job and housekeepers who keep the laundry done.

By on Mar 26, 2013

2

what an enigma

BusinessTravelers

lobby and conference rooms are very nice. rooms are old, falling apart, and dirty

By on Feb 20, 2013

4

family vacation

Families

Hotel was pretty good. Pretty clean and helpful staff. Only problem is that their WiFi signals in the rooms are weak. Other than that, all is fine. Would've given it five stars if it weren't for the weak WiFi signals.

By on Jun 21, 2012

4

excellent hotel

Couples

We stayed at this hotel to go to a wedding reception a mile away from it. All the the staff was very courteous and helpful including the shuttle driver who took us to the reception and back. I would stay here again.

By on Mar 7, 2012

5

michigan wedding

GetawayWithFriends

Hotel was very, very nice. has a king size room with a jacuzzi tub that was fabulous. Very clean room and a huge jacuzzi. Would recommend this hotel to others. Very pleased.

By on Sep 5, 2011

4

nice spot

BusinessTravelers

It is a nice spot. Could use some updating

By on Mar 25, 2011

5

fantastic family getaway

Families

The kids had a supper time in the pool. They especially loved that it was 9 feet at the deep end. The adults enjoyed the lounge with live entertainment and hot munchies. The room was small, but clean and comfortable.

By on Nov 28, 2010

4

nice hotel

BusinessTravelers

Very nice!

By on Nov 8, 2010

2

dark and worn looking

BusinessTravelers

I used this as a place to relax at the end of my out of town business trip.

By on Nov 1, 2010