Sterling Hotel and Suites

2.0 star property
Suburban hotel with business center and outdoor pool

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Photo gallery for Sterling Hotel and Suites

Studio Double Queen Suite with Sofa Sleeper | Living area | Flat-screen TV
Exterior
Aerial view
Combined shower/tub, free toiletries, hair dryer, towels
Interior entrance
Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
11428 Forest Ave, Clive, IA, 50325
  • Popular LocationLiving History Farms4 min drive
  • Popular LocationJordan Creek Town Center6 min drive
  • Popular LocationDrake University10 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)17 min drive

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Room options

Studio Double Queen Suite with Sofa Sleeper

  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Studio Suite, 1 Double Bed (No Pets)

  • 559 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Studio Suite, 1 Double Bed

8.7/10 Excellent
  • 495 sq ft
  • Sleeps 4
  • 1 Double Bed

Penthouse Loft With Sofa Sleeper

  • 900 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Studio, 1 King Bed with Sofa bed

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio Suite, 1 King Bed (No Pets)

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Penthouse, 2 Bedrooms, 2 Bathrooms (No Pets)

  • 990 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Premium Studio, 2 Queen Beds (No Pets)

  • 645 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the neighborhood

Clive

Within a short walk of Clive Aquatic Center, Sterling Hotel and Suites is within 2 miles (3 km) of Valley West Mall. This 112-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Mercy Medical Center West Lakes - 3 min drive
  • Living History Farms - 4 min drive
  • Jordan Creek Town Center - 6 min drive
  • West Glen Town Center - 7 min drive
  • Drake University - 10 min drive

Getting around

  • The nearest major airport is Des Moines International Airport (DSM): 18-min drive, 12 mi/19.3 km.

Restaurants

  • ‪Chick-Fil-A - ‬11 min walk
  • ‪Cracker Barrel - ‬19 min walk
  • ‪Hotels near Iowa Machine Shed Restaurant - ‬4 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬19 min walk

About this property

Sterling Hotel and Suites

Suburban hotel with business center and outdoor pool
Guests of Sterling Hotel and Suites enjoy an outdoor pool, WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. Helpful staff can provide dry cleaning/laundry services and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

The front desk is open Sunday - Thursday (5:00 AM - 1:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet (varies based on length of stay), plus a deposit of USD 75 per stay
  • Dogs and cats only
  • 2 total (100 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Sterling Hotel and Suites.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Sterling Clive
Sterling Hotel Clive
Sterling Hotel
Chase Hotel Clive
Chase Hotel Des Moines
Sterling Hotel Suites
Sterling And Suites Clive
Sterling Hotel and Suites Hotel
Sterling Hotel and Suites Clive
Sterling Hotel and Suites Hotel Clive

Frequently asked questions

Are free cancellation options available at Sterling Hotel and Suites?

Sterling Hotel and Suites provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Sterling Hotel and Suites?

This hotel is located in Clive within a short 12-minute walk of Clive Aquatic Center. You'll also find Jordan Creek Town Center and Living History Farms within a short drive.

Is parking available on site at Sterling Hotel and Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Sterling Hotel and Suites include a casino on the premises?

No, Sterling Hotel and Suites doesn't have a casino.

Is there an indoor pool at Sterling Hotel and Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sterling Hotel and Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a kitchen as well as an outdoor pool.

Does Sterling Hotel and Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sterling Hotel and Suites have a restaurant that serves breakfast?

No, Sterling Hotel and Suites doesn't have a restaurant that serves breakfast.

Does Sterling Hotel and Suites allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sterling Hotel and Suites for a fee of USD 20.00 per pet, per night. A deposit of USD 75 per stay is collected.

Are there connecting rooms at Sterling Hotel and Suites?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sterling Hotel and Suites?

The closest major airport to Sterling Hotel and Suites is Des Moines International Airport (DSM), which is 12 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Sterling Hotel and Suites?

No, at Sterling Hotel and Suites, there aren't any guestrooms that list a balcony.

Sterling Hotel and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 295 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 182 out of 1000 reviews" "
Rating 4 - Poor. 104 out of 1000 reviews" "
Rating 2 - Terrible. 109 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jordan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The the hotel we stayed out my phone got stolen and my meds and the room person was just about to get my ring before we left we will never go back to the same hotel it cost me $400 when we got home just to get a new phone
Stayed 1 night in Mar 2021

4/10 Poor

Kloee

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
That u cant have parties and it was dirty inside and outside the room. They used to have parties i dont understand why u cant have a party.
Stayed 1 night in Feb 2022

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly I would take it more like being at home not staying in a hotelThings just weren’t up to Hotel standards but for me as I am kind a hippie-ish I enjoyed it
Stayed 1 night in Feb 2022

8/10 Good

Carolyn

Traveled with family
Liked: Staff & service, amenities
Great place to stay. Quiet, conveniently located. A little worn around the edges, but fine for the price. Would definitely stay again.
Stayed 7 nights in Feb 2022

10/10 Excellent

NATASHA

Stayed 1 night in Feb 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Needs updating
Run down room. Not many working lights. Bathroom faucet was broken. Furniture is beat up. Foot stool had a broken leg so when you sit down it tipped over. Check in was slow. Key card machine wasn’t working so we were manually let in our room and not given keys. We were attending a concert and told if we weren’t back by 1 no one would be there to give us a key for our room. We were given a very confusing map of area with parking spaces crossed out and told we would be towed if we parked in certain areas of the parking lot. Luckily we must have picked an ok spot and weren’t towed. Not worth the $.
Stayed 1 night in Feb 2022

2/10 Terrible

Dana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not updated or very clean looking. There were parties going on all around us. Never again.
Stayed 1 night in Feb 2022

10/10 Excellent

Shaniqa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place I will stay
Great location, friendly staff, clean room, loved the full kitchen with the essentials! It was awesome all around!!
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

2/10 Terrible

Adam

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bug infested avoid
The place is pretty run down I found a number of bugs including cockroaches
Stayed 1 night in Jan 2022