Billed as one of BWs finest, this hotel falls short. Dated bedrooms, worn fittings and windows that sound open when closed add to the disappointment.
On this occasion the door system was broken which meant the staff had to open the door each time you wanted to get into the room. I must say, they did this faultlessly though and it didn’t impact the stay.
Positives- parking, good breakfast , comfy if bouncy beds, First class staff
Negatives - very noisy room, tired fittings, unnerving lift, tired bedroom from possibly a decade or more ago.