Very clean and staff was excellent.
This used to be one of my favorite hotels. The front desk staff were always friendly and the rooms were very clean and comfortable. Covid has clearly changed things. The pool area was dirty and uncared for. The room had been cleaned in a rush. The refrigerator was still full of food. Poor Monica was trying to get her quests into rooms but it was challenging. We were given keys to an occupied room which then caused her additional work trying to get the accounts correct. I will not stay here again.
The hotel is in a rough neighborhood. Looked like people living out of their cars on the property, and eating at the breakfast buffet. There is a run down motel across the street, and the park nearby has a homeless population. Not much you can control about that, as long as people feel safe leaving cars outside, and potentially having a late checkin.
Breakfast buffet was great. A good variety and well maintained. I thought that every staff member that I had dealings with was great - friendly, helpful, and professional
I liked it all. Very nice place, easy on and off the highway. Breakfast was also pretty good!
Smoking inside when its clearly posted NO. Sticky bathroom floor. 2nd visit and second time they ran out of coffee pods during our visit. No hand towels available.
Very friendly staff
Horrible place, horrible cleaning standards. We arrived in a filthy lobby. Room was not ready until 2 hours past the check-in time, which made us cancel some plans we had. Ice machines were not working. Patches of human hair were floating in the pool in the morning and were not removed by the afternoon. We had food leftovers under the sofa. We left the trash cans outside the room in the morning and they were not removed/replaced that day at all. I'd expect from a name such as Holiday inn to acknowledge their in ability to accommodate guests and book another place for people, rather then letting them stay in filthy rooms, especially in light of the pandemic.
We wanted to check in early after driving several hours got checked in quickly, seen images of a hot tub so I booked it was very excited to get in after driving but there wasnt one. The pool had closed signs but they told us it was open, very dirty water we decided not to get in.The bed was comfortable but the bedding felt damp when we walked in and there were stains on one of the beds. I was not able to use any of the blankets or pillows without getting red and itchy but this did not happen to my husband. Water was leaking from bathroom cealing on to the toilet overnight. Overall I would not come back for the price and name I excepted to see more cleanliness maybe they need more staff the front desk clerk was fast but also was helping someone on the phone at the same time, housekeepers ane maintenance were all super friendly and helpful.
Property was as expected for a $65 room. The building was new and everything was clean. No special view, and some hallways smelled like smoke, but all I needed was a clean place to stay and that’s what I got.
Friendly staff, clean big rooms, great location. Would recommend
A lot of drug activity in the area. There was a lot of trash outside the building. No coffee in the room.
It was very nice , they were very clean ,but the beds were hard
Nice stay. Clean room. Friendly people. Only complaint is the pool was supposed to be heated and it wasn't.
Very clean and spacious room. Extra details in cleaning were much appreciated along with the selection of bath products. Staff was very professional and courteous.
I didn't like that they put us right next to the laundry room. Knowing there is loud noise that comes from there. The banging of the door and dryers going. Nobody should be put there at any given time.
Holiday Inn Express & Suites Wheat Ridge-Denver West, an IHG Hotel places you within a 15-minute drive of popular attractions such as Coors Brewery and Union Station. This 104-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free continental breakfast is offered each morning.
27-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Holiday Inn Express & Suites Wheat Ridge-Denver West, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and free newspapers.
Very clean and staff was excellent.
This used to be one of my favorite hotels. The front desk staff were always friendly and the rooms were very clean and comfortable. Covid has clearly changed things. The pool area was dirty and uncared for. The room had been cleaned in a rush. The refrigerator was still full of food. Poor Monica was trying to get her quests into rooms but it was challenging. We were given keys to an occupied room which then caused her additional work trying to get the accounts correct. I will not stay here again.
Your comments have been shared with the management team.
The hotel is in a rough neighborhood. Looked like people living out of their cars on the property, and eating at the breakfast buffet. There is a run down motel across the street, and the park nearby has a homeless population. Not much you can control about that, as long as people feel safe leaving cars outside, and potentially having a late checkin.
We are sorry that you did not enjoy your stay with us. Please contact the property directly to discuss your concerns.
Breakfast buffet was great. A good variety and well maintained. I thought that every staff member that I had dealings with was great - friendly, helpful, and professional
Ken, We are pleased that you enjoyed our hot breakfast buffet where we offer a variety of fresh choices for our valued guests to enjoy during their stay with us. Please come see us again soon.
I liked it all. Very nice place, easy on and off the highway. Breakfast was also pretty good!
We are so pleased that you enjoyed your stay with us!
Smoking inside when its clearly posted NO. Sticky bathroom floor. 2nd visit and second time they ran out of coffee pods during our visit. No hand towels available.
Please contact the hotel regarding your stay.
Very friendly staff
We are delighted that you enjoyed your stay at the newly remodeled Holiday Inn Express Wheat Ridge / Denver West. We are ideally located at I70 and Kipling with easy highway access to Denver, DIA, Colorado Convention Center, Light Rail, Denver Federal Center, Golden, Arvada, Lakewood, Red Rocks Amphitheatre, Bandimere Speedway and all professional sports stadiums. Guests enjoy spacious rooms and suites, FREE hot breakfast buffet, outdoor pool, microwaves, refrigerators and in-room coffeemakers. We are within walking distance of several area restaurants.
Horrible place, horrible cleaning standards. We arrived in a filthy lobby. Room was not ready until 2 hours past the check-in time, which made us cancel some plans we had. Ice machines were not working. Patches of human hair were floating in the pool in the morning and were not removed by the afternoon. We had food leftovers under the sofa. We left the trash cans outside the room in the morning and they were not removed/replaced that day at all. I'd expect from a name such as Holiday inn to acknowledge their in ability to accommodate guests and book another place for people, rather then letting them stay in filthy rooms, especially in light of the pandemic.
Please contact the hotel directly to discuss your stay. The hotel is fully remodeled as of April 2021 with all new furniture, mattresses, decor and more. The public spaces have been completely re-designed to include the front desk, breakfast area, business center and fitness room. We have added a snack shop for our guest's convenience. We are ideally located at Kipling and I70 with easy highway access to DIA, Denver, Golden, Arvada, Lakewood and all of the area attractions. Our staff and management team is committed to providing only the highest levels of services and accommodations. Please call the hotel so we can discuss your experience.
We wanted to check in early after driving several hours got checked in quickly, seen images of a hot tub so I booked it was very excited to get in after driving but there wasnt one. The pool had closed signs but they told us it was open, very dirty water we decided not to get in.The bed was comfortable but the bedding felt damp when we walked in and there were stains on one of the beds. I was not able to use any of the blankets or pillows without getting red and itchy but this did not happen to my husband. Water was leaking from bathroom cealing on to the toilet overnight. Overall I would not come back for the price and name I excepted to see more cleanliness maybe they need more staff the front desk clerk was fast but also was helping someone on the phone at the same time, housekeepers ane maintenance were all super friendly and helpful.
Please contact the hotel directly to discuss your stay. We are committed to providing only the highest levels of services and accommodations.
Thank you so much for the positive review. We hope to see you again!