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InterContinental Bali Sanur Resort by IHG

Property class: 5 and above

Choose dates to view prices

Photo gallery for InterContinental Bali Sanur Resort by IHG

A modern building with a triangular roof, a central courtyard with seating, and a water feature.
A spacious lobby with a high ceiling, large wooden beams, and a central seating area with sofas and a coffee table.
A resort's outdoor seating area with multiple lounge chairs and tables, a central pathway, and a view of the ocean.
A spacious lobby with a high ceiling, wooden beams, and a central walkway.
An indoor pool area with a glass ceiling, surrounded by tables and chairs, and a view of the interior space.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jalan Kusuma Sari No. 8, Sanur Beach, Denpasar, Bali, 80227
  • Place, Mertasari Beach
    ‪2 min walk‬
  • Place, Sanur Beach
    ‪4 min walk‬
  • Place, Semawang Beach
    ‪9 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite

A room with a sofa, two wicker chairs, a glass table, ceiling fans, and a view through a patterned screen.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Ocean View

Room

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1464 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View (Pool)

A modern indoor pool area with a wooden deck, glass doors, and a view of lush greenery.

Villa, 1 Bedroom, Garden View (Pool)

  • Garden view
  • 3315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Garden View

A modern lounge area with wicker furniture, a round table, and a sofa with cushions.

Suite, 1 Bedroom, Garden View

  • Garden view
  • 1464 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Garden View

A room with a sofa, two wicker chairs, a glass table, ceiling fans, and a view through a patterned screen.

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Garden View

A room with a sofa, two wicker chairs, a glass table, ceiling fans, and a view through a patterned screen.

Junior Suite, 2 Twin Beds, Garden View

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, 2 Bedrooms, Garden View (Pool)

A modern hotel room with two beds, a large TV, and a sliding glass door leading to a balcony.

Villa, 2 Bedrooms, Garden View (Pool)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 3315 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premier Villa, 2 Bedrooms ( Garden, Pool)

A spacious indoor area with a high ceiling, a central dining table surrounded by chairs, and a television in the background.

Premier Villa, 2 Bedrooms ( Garden, Pool)

  • Ocean view
  • 10086 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds

View all photos for Suite, 1 Bedroom, Garden View (Spa)

A modern living room with a sofa, round table, and wicker furniture.

Suite, 1 Bedroom, Garden View (Spa)

  • Garden view
  • 1690 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Ocean View (Spa)

A modern hotel room with a large bed, a view of the ocean, and a balcony with outdoor seating.

Suite, 1 Bedroom, Ocean View (Spa)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 1690 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Villa, 3 Bedrooms, Garden View (Pool)

A modern two-story house with a swimming pool, outdoor seating, and large windows.

Villa, 3 Bedrooms, Garden View (Pool)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 4392 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Twin Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

A room with a sofa, two chairs, a table, and a view of the ocean.

Junior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Ocean View

A room with a sofa, two chairs, a table, and a view of the ocean.

Junior Suite, 2 Twin Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Denpasar

Located in Sanur within a short stroll of Sanur Beach, InterContinental Bali Sanur Resort by IHG is within a 15-minute drive of Seminyak Square. This 120-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 3 restaurants.
View more Resorts in DenpasarOpens in a new window

What's nearby

  • Mertasari Beach - 2 min walk - 0.1 miles
  • Sanur Beach - 4 min walk - 0.3 miles
  • Semawang Beach - 9 min walk - 0.5 miles
  • Pura Blanjong - 13 min walk - 0.7 miles
  • RS Bali Mandara - 3 min drive - 1.0 mile

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 27 min drive

Restaurants

  • ‪Massimo - ‬2 min walk
  • ‪Stuja Di Pantai - ‬2 min walk
  • ‪Tapha - ‬3 min walk
  • ‪Patio Coffee & Comfort Food - ‬4 min walk
  • ‪Warung Odah Oning - ‬4 min walk

About this property

InterContinental Bali Sanur Resort by IHG

Guests of InterContinental Bali Sanur Resort by IHG have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for IDR 624360 per vehicle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a gym, a steam room, and a rooftop terrace.
Guests can expect free WiFi and 42-inch LED TVs with cable channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include dining areas, sitting areas, and coffee makers.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

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9.4 out of 10, Exceptional, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 350,000 for adults and IDR 175,000 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Layang-Layang
  • Nyala Beach Club and Gril
  • Pier Eight

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 1052700.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 350000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 624360 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1052700.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Bali Regent
Fairmont Sanur Beach Bali Resort Denpasar
Regent Bali Hotel
Regent Bali Hotel Sanur
Regent Bali Sanur
Fairmont Sanur Beach Bali Hotel
Fairmont Bali Hotel
Fairmont Sanur Beach Bali
Fairmont Sanur Beach Bali Denpasar
Fairmont Sanur Bali Denpasar
Fairmont Sanur Beach Bali Suites Villa Resort Denpasar
Fairmont Sanur Beach Bali Suites Villa Denpasar
Resort Fairmont Sanur Beach Bali Suites & Villa Denpasar
Fairmont Sanur Beach Bali Suites & Villa Denpasar
Fairmont Sanur Beach Bali Suites Villa
Denpasar Fairmont Sanur Beach Bali Suites & Villa Resort
Resort Fairmont Sanur Beach Bali Suites & Villa
Fairmont Sanur Beach Bali Suites Villa Resort
Regent Bali
Fairmont Sanur Beach Bali
Fairmont Sanur Bali Suites

Frequently asked questions

Is free cancellation available at InterContinental Bali Sanur Resort by IHG?

InterContinental Bali Sanur Resort by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do near InterContinental Bali Sanur Resort by IHG?

This resort is situated in Sanur, just steps from Sanur Beach and Mertasari Beach, and within a short walk of Semawang Beach. You'll also find Sanur Night Market and Sindhu Beach within a short drive.

Will I be able to park at InterContinental Bali Sanur Resort by IHG?

Yes, valet and self parking are offered for free at the resort. Though parking is limited parking, free RV/bus/truck parking is also available.

Is there a spa at InterContinental Bali Sanur Resort by IHG?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does InterContinental Bali Sanur Resort by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, an ocean-view restaurant, and a beach bar at this resort.

Does InterContinental Bali Sanur Resort by IHG have a casino at the property?

No, InterContinental Bali Sanur Resort by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Bali Sanur Resort by IHG?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 6:00 AM and 7:00 PM.

What will couples enjoy most about a stay at InterContinental Bali Sanur Resort by IHG?

This beachfront resort offers many amenities for couples such as an ocean-view restaurant and some guestrooms include a private pool and a private outdoor hot tub.

Are there hot tubs at InterContinental Bali Sanur Resort by IHG?

No, but this resort does have a steam room.

Does InterContinental Bali Sanur Resort by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Bali Sanur Resort by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Bali Sanur Resort by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at InterContinental Bali Sanur Resort by IHG.

Are there connecting rooms at InterContinental Bali Sanur Resort by IHG?

Yes, you can book connecting rooms at this resort for your group or family vacation.

What is the closest airport to InterContinental Bali Sanur Resort by IHG?

The closest major airport to InterContinental Bali Sanur Resort by IHG is Ngurah Rai Intl. Airport (DPS), which is 8.9 mi away (27 minutes by car).

Can I book a room with a balcony at InterContinental Bali Sanur Resort by IHG?

Yes, some guestrooms at this resort offer either a furnished balcony/patio and a deck/patio where guests can enjoy ocean and garden views.

Does InterContinental Bali Sanur Resort by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at InterContinental Bali Sanur Resort by IHG.

InterContinental Bali Sanur Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 536 reviews
Rating 8 - Good. 120 out of 536 reviews
Rating 6 - Okay. 46 out of 536 reviews
Rating 4 - Poor. 22 out of 536 reviews
Rating 2 - Terrible. 8 out of 536 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time of my life!!! This was a great stay and experience.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious clean and very luxurious, without doubt the best hotel room we have ever stayed in, and the same goes for the breakfast so much choice and everything was top quality. The staff are also some of the most helpful and kind people you could ever meet in my opinion. The pool is large and so relaxing to be in and around, also to be so near the beach was excellent. My favourite thing was just people watching as they walk by the hotel from the right handside of the infinity pool and also looking out to sea whilst cooling off in the lovely water.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival was great and very smooth, the cool towels and coconut infused water a nice addition. We were only there a night for a layover but managed a nice relax around the pool, walk along the sea front and great breakfast. The staff were very helpful and friendly, and the hotel facilities top notch.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to go back !
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was beautiful.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room…great staff delicious breakfasts
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all know my name could leave wallet and valuables anywhere total security safety and care a true 5 star venue I was late to breakfast staff understood and served food and coffee out of hours with a smile and understanding that’s total service was offered not expected a true happiness location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Pool was absolutely beautiful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The rooms was fantastic- so much space and comfort. The breakfast was also terrific and overall staff were pretty attentive. Good walkable location and the perfect destination for lots of relaxation by the beach.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily housekeeping in the villas
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for our first visit to Bali.
Stayed 8 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Nice room, friendly staff, convenient location
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Highly enjoyed our stay
Stayed 9 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and location.
Stayed 6 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The location is great and the resort is beautiful but the room we had was visibly old with cracks everywhere and just general signs of aging. The breakfast was excellent. Our mini fridge flooded all three nights of our stay. That’s an understandable freak accident but the reaction of the staff made it seem like it had happened before. The concierge wasn’t particularly helpful with recommendations for dining or sigh seeing either. It was a very meh experience compared to other five star hotels we stayed in in Bali.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good Room and services..
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The location was perfect for us and the activities we had planned, right by the beach and promenade, which we used every day to walk to restaurants and Icon Mall. The hotel is large and beautiful, with a fantastic tropical garden that is even more impressive than in the photos. The entire hotel area was very clean and spacious, the staff were friendly and helpful, and the breakfast was very good. The room itself felt a little dated and was somewhat lacking in practical features, with limited wardrobe space and few places to hang clothes. We also had to request an iron and ironing board. One thing to be aware of is that the open balcony is included in the stated room size, which gave us a misleading impression of the actual indoor space. We therefore ended up upgrading our room. Overall, we had a very pleasant stay and particularly enjoyed the beautiful grounds and excellent location.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
All staffs are very friendly and give the best services.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staffs and amenities
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
This is not a 5 star hotel and the rooms are certainly not sound proofed! We had to change rooms as we could hear our neighbours snoring and knew everything he ordered for his room service! The towels by the pool were threadbare, the lounges had holes in and we had no hot water one day. This hotel has tainted our experience of the intercontinental brand and we will stick to Marriott in future. Really disappointed.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms on the property were clean, the customer service was amazing and the food choice was very good
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Accommodation

It's a great hotel for families, they have a great range of activities.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

Beautiful Hotel Welcoming staff and great amenities Lovely location on the beach
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, fantastic rooms and service to match
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional resort with 5 star dining We kept gpong vack to their reataurant. It was outstanding and the staff were incrediable
Stayed 6 nights in Jul 2025