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Recent guest reviews

Not a good service ..Unmanaged staff. Check in experience was horrible

All good I did not have any problem Room was clean and spacious

Staff at hotel was great full VIP service Very happy with stay Most likely would recommend to all

Great place best restaurant and very friendly Staff was so good to provide anything to make our stay comfortable

Thank you for your kindness and hospitality to us. Your staffs was real good to us. If I have a chance to go New Dhel, I would like to stay your hotel. Sincerely, John S. Lee

It's a great hotel, and the only complaint I have is pretty common throughout a lot of hotels. Staff grabbed a hold of my bags as soon as we went through security and wanted to bring it up to my room for me. I had to insist to take possession of my own bags. I understand this is because they hope to earn some tips, but really, the practice needs to be changed where the customer is asked for permission to bring up their luggage. But other than this snafu, our experience was extremely pleasing. The room exceeded our expectations, and it was clean, tidy and luxurious. The bed was comfortable. We did not have to ask for any supplies; it was all there. BREAKFAST was AWESOME. It offered both Indian and continental, with an array of choices. Would I stay here again? Absolutely.

Good short stay for your one night. I found the buffet just ok

Got a good deal through Orbitz that included WiFi. Rooms are clean, nice pillows, nice beds, polite staff, etc.

I enjoyed staying at this hotel. My United flight was in the night and also got delayed a little. I got extension beyond the complimentary 2:00pm time to 6:00pm at a very reasonable charge. If you do not want to enjoy the Indian hospitality of the host offering complimentary fresh fruit or water or anything else, please put the don't disturb switch on.

Probably because of holidays season, but the service was below par.

Staff was always prompt, professional, and friendly. The building seems to be getting a bit old, but seems well maintained. Breakfast was delicious! Bed was super comfortable.

Loved my stay here, service was great too. Would certainly stay in future.

Hotel and the immediate facilities were excellent. Bed rooms were very clean. Restaurant facilities were also great.

My child had a half a bottle of coke as we were returning to our room at night. The security guard refused us to take this inside the hotel-stating new rules that prohibited guests from bringing in any food items into the hotel. Never experienced this SY any other five star hotel elsewhere. This hotel has a convenient mall nearby. We wanted to stock up on food items for the next days trip, but we were told we cannot bring in any food. Kind of sucks since we were unable to buy food in the morning as all stores were closed. Certainly not a place to stay if you have kids. I have always stayed here for the past 5 years but will not do so anymore due to this experience. Taj vivanta is a better alternative.

Good hotel in residential sector, though difficult to get there due to famous Delhi traffic gridlock

Plot no 3, Sector 10, District Center New Delhi Delhi N.C.R

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free covered valet and covered self parking
  • Onsite dining
  • Spa

Located in Dwarka, Welcomhotel by ITC Hotels, Dwarka, New Delhi is 2.4 mi (3.8 km) from Iskcon Temple. This 322-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central New Delhi, and a short drive from Dwarka District Court and Manipal Hospital Delhi.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

All 322 soundproofed accommodations feature sitting areas. 37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and free newspapers.


Property features

At Welcomhotel by ITC Hotels, Dwarka, New Delhi, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 1040 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, access to locker space, and dry cleaning/laundry. Other amenities at this luxury hotel include a health club, free WiFi in public areas, and conference space.

Room options

Deluxe Room, 2 Twin Beds (Deluxe Room Twin)

2 Twin Beds | Sleeps 3

Deluxe Room, Multiple Beds

1 Twin Bed and 1 Double Bed | Sleeps 4

Deluxe Room, 1 Queen Bed (Deluxe Room Double)

1 Queen Bed | Sleeps 3

Deluxe Room, 2 Twin Beds (Executive Club Twin)

2 Twin Beds | Sleeps 3

Guest reviews for Welcomhotel by ITC Hotels, Dwarka, New Delhi

Everyone (15) Family (2)
1
Everyone

Not a good service ..Unmanaged staff. Check in experience was horrible

By on Feb 15, 2020

5
Everyone

By on Mar 6, 2019

Review comment responded on Apr 22, 2019

Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

5
Family with small children Family

All good I did not have any problem Room was clean and spacious

By on Feb 26, 2019

Review comment responded on Apr 22, 2019

Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

5
Family

Staff at hotel was great full VIP service Very happy with stay Most likely would recommend to all

By on Feb 10, 2019

Review comment responded on Feb 25, 2019

Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

1
Everyone

Great place best restaurant and very friendly Staff was so good to provide anything to make our stay comfortable

By on Jan 27, 2019

Review comment responded on Jan 29, 2019

Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

4
Everyone

Thank you for your kindness and hospitality to us. Your staffs was real good to us. If I have a chance to go New Dhel, I would like to stay your hotel. Sincerely, John S. Lee

By on Jan 25, 2019

Review comment responded on Jan 29, 2019

Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

5
Everyone

It's a great hotel, and the only complaint I have is pretty common throughout a lot of hotels. Staff grabbed a hold of my bags as soon as we went through security and wanted to bring it up to my room for me. I had to insist to take possession of my own bags. I understand this is because they hope to earn some tips, but really, the practice needs to be changed where the customer is asked for permission to bring up their luggage. But other than this snafu, our experience was extremely pleasing. The room exceeded our expectations, and it was clean, tidy and luxurious. The bed was comfortable. We did not have to ask for any supplies; it was all there. BREAKFAST was AWESOME. It offered both Indian and continental, with an array of choices. Would I stay here again? Absolutely.

By , from San Jose, CA on Nov 29, 2018

Review comment responded on Dec 21, 2018

Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

5
Everyone

By on Nov 16, 2018

Review comment responded on Nov 20, 2018

Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

4
Everyone

Good short stay for your one night. I found the buffet just ok

By on Feb 5, 2018

Review comment responded on Feb 8, 2018

'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback regarding buffet breakfast is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

4

nice hotel, 25 minutes away from igi.

Everyone

Got a good deal through Orbitz that included WiFi. Rooms are clean, nice pillows, nice beds, polite staff, etc.

By , from Brooklyn, NY on Feb 4, 2018

Review comment responded on Feb 8, 2018

'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

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