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The Park New Delhi

4.5 out of 5.0

Recent guest reviews

Centrally located; shopping and restaurants nearby; also within easy scooter or taxi distance to several major sites. Wifi is overly expensive at this hotel.

They were not able to find my booking and i had to wait for almost 2 hours untill they figured out my room booking through Orbitz.They also overchsrged for everything that includes room phone,airport cab,drinks and food.

I have been to Delhi many times and have come to expect high prices for substandard quality in 3-4* hotels. I stayed in the Park this time because it is not far from the Railway Station and I knew it had a pretty good breakfast buffet. It is in a very busy, crowded, noisy part of town that I don't like but I wanted to do some business there. Husslers abound on the streets. Beware! The room was attractive and seemed nice and clean. My bathroom flooded after my first shower. The electric tea kettle didn't work. These are the kind of things that make a Westerner wonder how these Hotels can charge such prices. The cost for internet was exorbitant: $8.80 for an hour and $17.50 for 24 hours. But these things are not uncommon in an expensive Delhi Hotel. After my first and only meal at the buffet I came down with a violent illness: the Dr called "stomach infection". Not sure where it came from, but I suspect the "homemade" hotel yogurt because I noticed it tasted too sour. The staff were quite concerned because I was alone and after a full night of fever and the emptying of my body from both ends, I was too weak to walk. They were very watchful of me and sent a Dr. who was was adamant and forceful and ordered me to eat 2 plates of food that he charged on my bill. I had told him I was too nauseous to eat and that it would make me throw up. I still had fever and when I tried to take a bite the food felt like cotton in my mouth. He told me to go to the hospital to get fluids, which was correct but frightening advice. Luckily I knew a friend I could call who escorted me to a clean hospital with a good Dr. Sorry if this is off-topic. I really appreciated the sincere concern of the hotel staff. They watched over me and did their best to help me. That was the most positive part of the whole experience.

This is at best a four star hotel, one that poses as a five star establishment. No complimentary water bottles in the room, room carpeting was worn out, bathroom lighting was inadequate. Worst of the issues for me was my passport being taken during check-in and out of sight for photocopying. No-no! I don't want my passport out of sight, ever.

Went for business to NDelhi. Construction due to Commonwealth games this year, the location is terrible.The hotel has good breakfast but lousy security. They called me for a wake up call at 5:30 am 'because someone came to the reception desk and gave them my room number". The day manager did not even apologize or face the issue. Also my key to the door did not work. The hotel does a good business for group travel therefore they do not care for individual female business travelers. I will stay away from it in the future.

We had a really bad experience booking the Taj Mahal Tour through this hotel. We paid for our tour 3 weeks prior to its date, and at the time of booking we were led to believe that the fee covers our entire family of 3 people. However, on the date of the tour we were told that the booking was for only 1 person in our party. While we were willing to pay extra for the other 2 people, the person in charge said he had no room. He was totally callous and kept repeating that only person can go. When we wanted to cancel the entire tour, he refused to give us a refund. All this left me with a really bad taste in my mouth (despite the scrumptious buffets offered by the hotel restaurant and the graciousness of the other hotel employees). Based on my 3 week tour of India, I found that even the high end Indian businesses have a lot to learn about customer service, and until they do that, I plan to stay in Western-owned hotels during my future trips to India. While the decor was impressive, I would happily trade some of the luxury for the squeaky clean feeling I can get in a $100/night American motel.

Nice hotel, very modern. Service good. Breakfast very good. Pool and fitness center nice. Great location. Pricey, though.

I was there for a short trip of a day. I reached quite late in the night and checkded out at about 10 AM. Rooms was quite small, but decent, though the water catlle did not work, but it was no a big deal. Breakfast was good. Theere was quite noise in the night and apprently it was due to so DJ. Overall, good vlaue for money!

ARRIVED LATE CHECK IN OK. ROOM DIRTY CLUTTERED AND WAS SUPPOSED TO BE AN UPGRADE. TEL DID NOT WORK, KETTLE DID NOT WORK TOILET WAS BLOCKED. BREAKFAST COULD NOT GET A CUP OF COFFEE AND WHEN I DID I WAITED 15 MINS FOR THE SAME AND WALKED OUT. STAFF MONEY GREEDY PARTICULARLY BELL STAFF, NO MANNERS , RUDE, WILL NEVER TAY AT PARK AGAIN

I arrived late in the evening after a long day in Delhi. The receptionist apologized that the standard luxury rooms were all taken and gave us a free upgrade to the Presidential Suite! Woohoo, what an amazing room. Service was great, porter were polite and the whole thing was very affordable by North American / European standards.

15 Parliament Street New Delhi Delhi N.C.R

Hotel highlights

  • Walking distance to Jantar Mantar
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Jantar Mantar is a short stroll from The Park New Delhi, and other popular attractions like Rashtrapati Bhavan are within a mile (2 km). This 4.5-star hotel has 220 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. Located in central New Delhi, the hotel is also near Red Fort and Humayun's Tomb.


Dining

Enjoy dining at one of 2 onsite restaurants including Fire Indian Food, which specializes in Indian cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


Rooms

All of The Park New Delhi's 220 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free bottled water, and safes are also available.


Property features

Guests of The Park New Delhi enjoy a full-service spa, a nightclub, and an outdoor pool. If you plan to drive, free valet parking is available. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Room options

Luxury Premium Room

King 1 | Twin 1 | Sleeps 4

Executive club -The Residence

Queen 1 | Sleeps 4

Deluxe Suite

King 1 | Sleeps 3

Presidential Suite

King 1 | Sleeps 3

Guest reviews for The Park New Delhi

Business (6) Family (1) Other (2) Friends (1)
4

central delhi

BusinessTravelers

Centrally located; shopping and restaurants nearby; also within easy scooter or taxi distance to several major sites. Wifi is overly expensive at this hotel.

By on Mar 20, 2011

2

real bad and ugly

Singles

They were not able to find my booking and i had to wait for almost 2 hours untill they figured out my room booking through Orbitz.They also overchsrged for everything that includes room phone,airport cab,drinks and food.

By on Dec 13, 2010

3

overpriced as are most hotels in delhi

Singles

I have been to Delhi many times and have come to expect high prices for substandard quality in 3-4* hotels. I stayed in the Park this time because it is not far from the Railway Station and I knew it had a pretty good breakfast buffet. It is in a very busy, crowded, noisy part of town that I don't like but I wanted to do some business there. Husslers abound on the streets. Beware! The room was attractive and seemed nice and clean. My bathroom flooded after my first shower. The electric tea kettle didn't work. These are the kind of things that make a Westerner wonder how these Hotels can charge such prices. The cost for internet was exorbitant: $8.80 for an hour and $17.50 for 24 hours. But these things are not uncommon in an expensive Delhi Hotel. After my first and only meal at the buffet I came down with a violent illness: the Dr called "stomach infection". Not sure where it came from, but I suspect the "homemade" hotel yogurt because I noticed it tasted too sour. The staff were quite concerned because I was alone and after a full night of fever and the emptying of my body from both ends, I was too weak to walk. They were very watchful of me and sent a Dr. who was was adamant and forceful and ordered me to eat 2 plates of food that he charged on my bill. I had told him I was too nauseous to eat and that it would make me throw up. I still had fever and when I tried to take a bite the food felt like cotton in my mouth. He told me to go to the hospital to get fluids, which was correct but frightening advice. Luckily I knew a friend I could call who escorted me to a clean hospital with a good Dr. Sorry if this is off-topic. I really appreciated the sincere concern of the hotel staff. They watched over me and did their best to help me. That was the most positive part of the whole experience.

By on Mar 8, 2010

3

not five star

BusinessTravelers

This is at best a four star hotel, one that poses as a five star establishment. No complimentary water bottles in the room, room carpeting was worn out, bathroom lighting was inadequate. Worst of the issues for me was my passport being taken during check-in and out of sight for photocopying. No-no! I don't want my passport out of sight, ever.

By on Jan 29, 2010

1

not a good location this year due to all

BusinessTravelers

Went for business to NDelhi. Construction due to Commonwealth games this year, the location is terrible.The hotel has good breakfast but lousy security. They called me for a wake up call at 5:30 am 'because someone came to the reception desk and gave them my room number". The day manager did not even apologize or face the issue. Also my key to the door did not work. The hotel does a good business for group travel therefore they do not care for individual female business travelers. I will stay away from it in the future.

By on Jan 25, 2010

3

unlikely to stay there again

Families

We had a really bad experience booking the Taj Mahal Tour through this hotel. We paid for our tour 3 weeks prior to its date, and at the time of booking we were led to believe that the fee covers our entire family of 3 people. However, on the date of the tour we were told that the booking was for only 1 person in our party. While we were willing to pay extra for the other 2 people, the person in charge said he had no room. He was totally callous and kept repeating that only person can go. When we wanted to cancel the entire tour, he refused to give us a refund. All this left me with a really bad taste in my mouth (despite the scrumptious buffets offered by the hotel restaurant and the graciousness of the other hotel employees). Based on my 3 week tour of India, I found that even the high end Indian businesses have a lot to learn about customer service, and until they do that, I plan to stay in Western-owned hotels during my future trips to India. While the decor was impressive, I would happily trade some of the luxury for the squeaky clean feeling I can get in a $100/night American motel.

By on Dec 27, 2009

4

great hotel, centrally located

BusinessTravelers

Nice hotel, very modern. Service good. Breakfast very good. Pool and fitness center nice. Great location. Pricey, though.

By on Sep 27, 2009

4

good value for the money

BusinessTravelers

I was there for a short trip of a day. I reached quite late in the night and checkded out at about 10 AM. Rooms was quite small, but decent, though the water catlle did not work, but it was no a big deal. Breakfast was good. Theere was quite noise in the night and apprently it was due to so DJ. Overall, good vlaue for money!

By on Sep 13, 2009

1

park hotel new delhi

BusinessTravelers

ARRIVED LATE CHECK IN OK. ROOM DIRTY CLUTTERED AND WAS SUPPOSED TO BE AN UPGRADE. TEL DID NOT WORK, KETTLE DID NOT WORK TOILET WAS BLOCKED. BREAKFAST COULD NOT GET A CUP OF COFFEE AND WHEN I DID I WAITED 15 MINS FOR THE SAME AND WALKED OUT. STAFF MONEY GREEDY PARTICULARLY BELL STAFF, NO MANNERS , RUDE, WILL NEVER TAY AT PARK AGAIN

By on Sep 13, 2009

5

excellent location in central delhi

GetawayWithFriends

I arrived late in the evening after a long day in Delhi. The receptionist apologized that the standard luxury rooms were all taken and gave us a free upgrade to the Presidential Suite! Woohoo, what an amazing room. Service was great, porter were polite and the whole thing was very affordable by North American / European standards.

By on Sep 4, 2009