The Grand New Delhi5.0 out of 5.0
Recent guest reviews
This is a huge hotel in Vasant Kunj, conveniently located for the airport and for some serious mall-therapy. The rooms are big and quite clean, though they show signs of wear and tear and no hygiene faucet in the bath room. Another nice thing about the place is that the waiters refused tips on the room service bill! Now the weaknesses.... The reception is friendly but really terribly slow and they make basic mistakes. The guest before me at check in was complaining that his room was already occupied. Another was complaining about his keys. They took 15 minutes to attend to me. At check out they forgot to charge me for room service and then after I had left charged it against an amount they had blocked. Convenient but scary. Oh I forgot to mention that the health club is superb and the staff their very helpful
I stayed at the grand recently and the service as well as the room was very disappointing. The property is decent enough but the rooms are old and not well maintained. Even the service was very slow. The room service especially was horrible.
Stayed there overnight - checked in at 2 AM. prior to that i called them multiple times to ask someone from the hotel to send a car pick me up but seems no-one was picking up the call. it’’s the number published on their website. Anyways took a can and reached there. very cold welcome from the staff. Seemed they were doing favors on me. Got the club room on 6th floor. Flush seemed to not work. In the morning shower was not working. Oh God - never ever will I stay here. On a positive note, the common areas of hotel is quite spacious
Mr Prerak Varma of front office looked after us really well.He is pleasant person that the hotel can have ,helpful n looks after the guest really well . Hotels need to have staff like him. We had issue with bathroom but he really was able to pessify us. Keep uo the good work.
The check in was not very smooth. There was only one person at the desk and I had to insist to get one more person. I had asked for a higher floor they gave me ground floor may be due to non availability I wouldn't know. The rooms are spacious enough for two pax. The bed and pillows are very comfy. The location is good far away from the hustle and bustle of the city and next to Ambience mall and close to the airport. It is a good property with lot of open spaces and greenery. The breakfast spread is very good.
Good 5 days stay for a meeting. Shopping mall nearby and excellent breakfast. The pillows are the most comfortable I have ever slept. Can I ask for what brand and model of your pillow? I want to get one for myself.
""The property is a bit old but nicely maintained"". I was surprised to see the efficiency of the staff.. especially I would like to mention a name Mr.Deepak Khati and also the manager Mr .kapil The Good: amazing customer service... Staff is polite , courteous, professional..and a big thank you to Deepak ..he briefed us about the menu and told us a lot of things.... Had an amazing dish(pan seared salmon). Which was recommended by Deepak Thank you Mr.kapil for complimentary dessert.....
We had organised a five day business event in this hotel and it was an amazing experience. The entire sales and banquet team was so cooperative and helpful as there were last minute additions and special request from the foreign delegates but all had been taken care of in such a wonderful way that the conference went so smooth and we got appreciation from all our speakers and delegates. i will really like to mention the names of Mr Vikram, Mr Mukesh, Mr Rana and their respective teams as they were their round the clock to help me and my team in making this conference a success.. A big thanks.. looking forward to many more engagements in future.
Was there for a Conference. Superb help and active solutions by both Rakesh and Atul Sharma in Banquets. Prompt action to all services queries. Great Food and location. On time services and availability of staff.
I have stayed in this property on 14th & 15th Dec,2017. We had an official meet in their main banquet Hall Grand Greens. The Hotel Staff was very much supportive & co-operative on our requests. Raghav Mittal Sales Executive. who was very supportive, in-spite of his last day in the hotel, he was always there till the end for proper event co-ordination. The banquet manager Mr. Dipankar & His Subordinate Mr. Suresh were extremely prompt in their work & were supportive during the whole guest management. All-in-All we have a wonderfully managed meet. The Venue Hall has lush green garden in front of hall, which is nicely maintained.
- Free wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Vasant Kunj within a short walk of AMBI Mall, The Grand New Delhi is within 2 miles (3 km) of Jawaharlal Nehru University. This 5-star hotel welcomes guests with 390 rooms and conveniences like a full-service spa, an outdoor pool, and free valet parking. Near the airport, the hotel is also close to Qutub Minar and Fortis Hospital.
There are multiple options for onsite dining with 4 restaurants, including Caraway, which specializes in Indian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.
The Grand New Delhi's 390 soundproofed rooms provide espresso makers, free newspapers, and laptop-compatible safes. 40-inch plasma TVs come with digital channels, and guests can stay connected with free wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Phones and desks are also standard.
The Grand New Delhi features a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for INR 2200 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a health club, and a sauna.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 1210 reviews