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The Claridges, New Delhi

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for The Claridges, New Delhi

Handrails in stairways
Bar (on property)
Garden
Luxury Suite, Non Smoking (Heritage with Whirlpool) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Housekeeping

Explore the area

View in a map
12 Dr APJ Abdul Kalam Road, (Formerly known as Aurangzeb Road), New Delhi, National Capital Territory of Delhi, 110011
  • Place, Dhaula Kuan
    ‪3 min drive‬
  • Place, Embassy of the United States
    ‪7 min drive‬
  • Place, Worldmark
    ‪7 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

Suite (Claridges)

  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • Sleeps 3
  • 1 King Bed

Luxury Suite, Jetted Tub

  • Sleeps 3
  • 1 King Bed

Luxury Suite

  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed (Grand)

  • Sleeps 3
  • 1 King Bed

Luxury Twin Room (Grand)

  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Luxury Twin Room, Balcony

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Non Smoking (Cabana)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, Non Smoking (Cabana)

  • Sleeps 3

View all photos for Heritage Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Heritage Room

  • Sleeps 2

View all photos for Suite, Non Smoking (Willingdon Crescent)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Non Smoking (Willingdon Crescent)

  • Sleeps 3

View all photos for Suite, Non Smoking (Regent)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Non Smoking (Regent)

  • Sleeps 2

View all photos for Luxury Suite, Non Smoking (Lutyens)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Suite, Non Smoking (Lutyens)

  • Sleeps 3

View all photos for Heritage Pool View Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Heritage Pool View Room

  • Sleeps 2

View all photos for Suite, Non Smoking (Viceroy House Estate)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Non Smoking (Viceroy House Estate)

  • Sleeps 3

View all photos for Heritage Terrace Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Heritage Terrace Room

  • Sleeps 3

View all photos for Suite, Non Smoking (heritage Parlor)

Living area | 55-inch plasma TV with digital channels, TV, Netflix

Suite, Non Smoking (heritage Parlor)

  • Sleeps 2

Luxury Suite, Non Smoking (heritage)

  • Sleeps 2

Luxury Suite, Non Smoking (heritage With Whirlpool)

  • Sleeps 2

Boutique Room

  • Sleeps 2

View all photos for Cabana Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Cabana Room

  • Sleeps 2

Heritage Balcony Room

  • Sleeps 2

Heritage Parlor Room

  • Sleeps 2

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About the neighborhood

New Delhi

Located in Delhi Cantonment, The Claridges, New Delhi is 1.7 mi (2.8 km) from Dhaula Kuan and within a 10-minute drive of Embassy of the United States. This 132-room, 5-star hotel has 4 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Dhaula Kuan - 3 min drive - 2.1 miles
  • Embassy of the United States - 7 min drive - 4.1 miles
  • Worldmark - 7 min drive - 4.2 miles
  • Janakpuri District Centre - 10 min drive - 5.8 miles
  • Gurudwara Bangla Sahib - 11 min drive - 7.2 miles

Getting around

  • New Delhi Brar Square Station - 5 min drive
  • Dhaula Kuan Station - 6 min drive
  • Indira Gandhi International Airport (DEL) - 22 min drive

Restaurants

  • ‪Food Story - ‬8 min walk
  • ‪Burger King Drive THRU - ‬6 min drive
  • ‪Café Coffee Day - ‬3 min drive
  • ‪Café Coffee Day - ‬8 min drive
  • ‪Big Yellow Door - ‬8 min drive

About this property

The Claridges, New Delhi

Luxury hotel with 4 restaurants and a full-service spa
At The Claridges, New Delhi, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 1575 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
55-inch plasma TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Sitting areas, minibars, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Heritage Hotels of India.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,280 for adults and INR 750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aura- The Vodka Bar
  • Dhaba
  • Jade
  • Pickwicks
  • Sevilla

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 1952
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium digital channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately INR 1280 for adults and INR 750 for children
  • Airport shuttle fee: INR 1575 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Claridges New Delhi Hotel
Claridges Hotel New Delhi
Claridges New Delhi
New Delhi Claridges
The Claridges Delhi
Claridges Hotel Delhi
The Claridges Hotel New Delhi
Claridges India
The Claridges New Delhi Hotel
The Claridges New Delhi New Delhi
The Claridges New Delhi Hotel New Delhi

Frequently asked questions

Are free cancellation options available at The Claridges, New Delhi?

The Claridges, New Delhi provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Claridges, New Delhi?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at The Claridges, New Delhi on Oct 21, 2025 start from $172.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Claridges, New Delhi?

This hotel is situated in Delhi Cantonment, close to Janakpuri District Centre, Gurudwara Bangla Sahib, and India Gate. You'll also find Dhaula Kuan and Pacific Mall within a short drive.

Is there parking available at The Claridges, New Delhi?

Yes, valet parking and self parking are offered for free at the hotel. RV/bus/truck parking is also available for guests.

Is a spa located at The Claridges, New Delhi?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, aromatherapy, and reflexology.

Does The Claridges, New Delhi include a casino?

No, The Claridges, New Delhi doesn't have a casino.

Will I find an indoor pool at The Claridges, New Delhi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Claridges, New Delhi?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a garden-view restaurant.

Does The Claridges, New Delhi have a hot tub?

Yes, this hotel offers private outdoor spa tubs in some guestrooms.

Does The Claridges, New Delhi have a restaurant with a breakfast menu?

Yes, The Claridges, New Delhi has 4 restaurants, and serves continental breakfast each morning for a surcharge.

Will The Claridges, New Delhi allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Claridges, New Delhi.

Does The Claridges, New Delhi have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Claridges, New Delhi?

The closest major airport to The Claridges, New Delhi is Indira Gandhi International Airport (DEL), which is 7.9 mi away (22 minutes by car). Another top airport is Ghaziabad (HDO-Hindon), which is located 18 mi away (60-minute drive).

Can I book a room with a balcony at The Claridges, New Delhi?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Does The Claridges, New Delhi offer wedding services?

Take advantage of the wedding venue at The Claridges, New Delhi if you plan to say "I do" during your trip.

The Claridges, New Delhi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 952 reviews
Rating 8 - Good. 234 out of 952 reviews
Rating 6 - Okay. 83 out of 952 reviews
Rating 4 - Poor. 34 out of 952 reviews
Rating 2 - Terrible. 24 out of 952 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious, hospitable property, immensely kind staff, ideal location — our go-to in Delhi!
Stayed 1 night in Jun 2025

6/10 Okay

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kendra Elizabeth

Liked: Cleanliness, property conditions & facilities
Hotel and staff were amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Manifa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to feel like royalty in India, this is where you stay! It’s safe, clean, and smells divine. The service is INCREDIBLE! Absolutely top notch. Food was delicious. Everywhere we went we were treated like VIP! The room was so beautiful and comfortable. We didn’t want our stay to end! Absolute perfection!
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management, staff at the front desk as well as the cleaning staff and the concierge, especially Ambesh, were very friendly, helpful and hospitable; I would recommend this property because of this anytime.
Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management, staff at the front desk as well as the cleaning staff , concierge, especially Ambesh, were very friendly, helpful and hospitable; I would recommend this property because of this anytime.
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management, staff at the front desk, the concierge, especially Ambesh, as well as the cleaning staff were very friendly, helpful and hospitable; I would recommend this property because of this anytime.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management, staff at the front desk, Concierge, especially Ambesh, as well as the cleaning staff were very friendly, helpful and hospitable; I would recommend this property because of this anytime.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey, Trinity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant at for after reading reviews, but the properly and entire staff was absolutely amazing. We declined a room upgrade because my wife wanted a balcony, but the room is super clean spacious. In good faith, the manager sent my wife and I a bottle of wine. They went out of the way to make us comfortable and happy. Highly recommended.. Also, the bed was absolutely the most comfortable bed we’ve ever slept in. I actually took a picture of it to order it when we get back to the US. A++++
Stayed 2 nights in May 2025

4/10 Poor

Manu

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property is very dated and for a 5 star hotel the room was small and the state of the bathroom was well below 3 stars compared to other hotels I have stayed at. Breakfast options were average.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tsering

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service as always! I wish I could remember everyone’s names to commend them on their care & great service. Couple that I remember are Om Prakash Dyani ( restaurant manager) & Sanjay Dutt. Love this hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Parixit

Stayed 4 nights in Apr 2025

2/10 Terrible

Akash

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Neeraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Predictable and awesome hotel . Staff, cleaniness and food exceeded expectations. In particular thanks to Dharmendra and Abhishekh in the restaurant who created exceptional atmosphere and service
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Claridges is wonderful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Donna Jensen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. Very charming hotels with multiple restaurants close together, a tea room, and a bar with music. It was vibrant and polished. The service was excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent all round hotel

An excellent hotel where the staff did as much as they could to enhance your stay. We only had the one night but the rooms were spacious, extremely comfortable and spotless. The breakfast was first class with excellent service so I wouldn’t hesitate to recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely The place to stay in Delhi worth the extra cannot beat quality. Both food and staff very good mix of Indian and Western.
Stayed 2 nights in Mar 2025

8/10 Good

Aparna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Arshad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi Satyajit, We have returned home safely a few hours ago. This is a copy of the review I wrote. Please accept our humble apologies if this hasn’t come to your managers attention. Let me know if there is anything that we can do. Best regards Mr and Mrs Ali (room 122) Review: An Unforgettable Stay at The Claridges, New Delhi The Claridges in New Delhi speaks for itself—a masterpiece of elegance and rich cultural heritage. From the moment my wife and I arrived, we were enveloped in an atmosphere of warmth and sophistication that only a hotel of this caliber can provide. What truly set our experience apart was the sheer generosity and attentiveness of the staff. Every interaction felt personal, and every request was met with a level of care that exceeded our expectations. However, the real highlight of our stay was the exceptional hospitality of Satyajit. His personal touch, unwavering passion, and keen eye for detail made all the difference. He is, without a doubt, a true gentleman, embodying the very essence of world-class hospitality. Our time at The Claridges was nothing short of extraordinary. From its beautifully maintained property to the impeccable service, every aspect of our stay was flawless. We left with wonderful memories and a deep appreciation for a hotel that not only values excellence but also delivers it effortlessly. We will undoubtedly return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vijayshree

Stayed 2 nights in Mar 2025

2/10 Terrible

Fawnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really badly kept. I wanted to check out and I complained about so many things, that they said that they would not charge me for my second night, AS it turns out, the credit that they were giving me, ended up charging me for another night! So instead of one nights charge, I was billed for 3 nights!! AND originally paid for 2, but the person at the front desk instead of a credit to my card, ended up charging ( a sale ) for anther night! SO I was completely ripped off!!
Stayed 2 nights in Jan 2025

4/10 Poor

debby

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Samir

Disliked: Cleanliness, room comfort

Unsatisfied customer

The freeze was not working when informed- that I need it for medication - the response I got was - we can store your medication for you elsewhere - a response I was not expecting- the freeze was changed twice but still not working. The room was not cleaned properly- I had yo ask for a room change - room changed twice as the rooms were not clean - the final room approved had so much pesticide- mosquito spray that could not sleep and kept coughing from the smell. The rooms are dated and need an uplift. The carpet on the stairs leading to the rooms were dirty as well- I would not rate this. five star hotel - more like a 3/4 star.
Stayed 2 nights in Feb 2025