Reception staff Ms Khusboo's hospitality was excellent.
Nice clean modern facilities. Did not like smell in the lobby.
Great, safe, and in the middle of everything. Room service and cleaning service was excellent. Staffe was very helpful and friendly. I loved it.
Stayed two nights at this hotel. The overall experience was ok. The breakfast was good although it was hefty pricey. Front office staff were not very friendly- some lied to us. It was our anniversary and they told us that there would be something special for us and guest relation would contact us for that. None contacted us, we called them twice to remind and they said someone would respond back, no response back. The concierge staff were biased and discriminated against the people of Indian or asian background as they seem to leek the feet of white guests at the same time. My wife’s feet was bleeding and they did not even have two bandaids- just gave me one-.. what five star is this? Other staff such as housekeeping or room service looked great. For the amount of the money - I would not recommend this hotel. Better to go to the average hotel and pay $30 rather than paying $200 a night here!
just super rich & super high class ppl will like it. Others have to be checked again & again. Room is fine just like other hotels. Food is good.
I recently stayed here for two nights and was extremely disappointed and disgusted. The rooms are outdated and smell terrible from smoking smell even in non smoking rooms. Also there was a DEAD Cockroach in the hotel room with mosquitoes and I ended up getting terribly sick after checking out of this hotel probably from all the bacteria
Nice location in the heart of CP and close by to lots of shopping and Bangla Sahib Gurduwara :)
Great location in Connaught Place. For business, you need three things: a great bed, fast internet, and good food. This hotel has all three. Stayed here many times.
Located in Connaught Place within a mile (2 km) of India Gate, Shangri-La Eros, New Delhi is within 2 miles (3 km) of other popular sights such as Rashtrapati Bhavan. This 5-star hotel has 320 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central New Delhi and also close to Lodhi Garden and Jama Masjid.
Have a drink at the bar or enjoy dining at one of 3 onsite restaurants like Tamra, which specializes in local and international cuisine and serves breakfast, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All of Shangri-La Eros, New Delhi's 320 rooms are recently renovated and have an array of amenities, including refrigerators, minibars, and coffee makers. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include free newspapers, safes, and phones.
Guests of Shangri-La Eros, New Delhi enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 3833 per room one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Reception staff Ms Khusboo's hospitality was excellent.
Thank you for sharing such a wonderful rating. We are glad to learn that you enjoyed a pleasant experience with us. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
Nice clean modern facilities. Did not like smell in the lobby.
Your 5-star rating is truly appreciated! We are glad to hear your feedback and hope to welcome you again soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi
Great, safe, and in the middle of everything. Room service and cleaning service was excellent. Staffe was very helpful and friendly. I loved it.
Thank you for taking the time to rate your experience and sharing a superb feedback. We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
Stayed two nights at this hotel. The overall experience was ok. The breakfast was good although it was hefty pricey. Front office staff were not very friendly- some lied to us. It was our anniversary and they told us that there would be something special for us and guest relation would contact us for that. None contacted us, we called them twice to remind and they said someone would respond back, no response back. The concierge staff were biased and discriminated against the people of Indian or asian background as they seem to leek the feet of white guests at the same time. My wife’s feet was bleeding and they did not even have two bandaids- just gave me one-.. what five star is this? Other staff such as housekeeping or room service looked great. For the amount of the money - I would not recommend this hotel. Better to go to the average hotel and pay $30 rather than paying $200 a night here!
Your 5-star rating is truly appreciated! We are glad to hear your feedback and hope to welcome you again soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi
just super rich & super high class ppl will like it. Others have to be checked again & again. Room is fine just like other hotels. Food is good.
Dear Guest, Thank you for your feedback. We apologize for the inconvenience caused and shall take care of the suggestions given forth. We look forward to welcome you back at the hotel. Warm Regards Team Shangri-La
I recently stayed here for two nights and was extremely disappointed and disgusted. The rooms are outdated and smell terrible from smoking smell even in non smoking rooms. Also there was a DEAD Cockroach in the hotel room with mosquitoes and I ended up getting terribly sick after checking out of this hotel probably from all the bacteria
Dear Guest, Thank you for your valuable feedback. We have noted your concern and apologize for the inconvenience caused during your stay. We shall take all steps to resolve the issues and look forward to welcome you at the hotel. Warm Regards Team Shangri-La
Nice location in the heart of CP and close by to lots of shopping and Bangla Sahib Gurduwara :)
Great location in Connaught Place. For business, you need three things: a great bed, fast internet, and good food. This hotel has all three. Stayed here many times.
Dear Guest, Greetings of the day! Thank you for your time and valuable feedback. We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back. Warm Regards Shangri-La Eros New Delhi