Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in New Delhi
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Eros, New Delhi

Bar (on property)
Exterior
Minibar, in-room safe, desk, blackout drapes
Reception
Outdoor banquet area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Free WiFi

Explore the area

Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • India Gate
    ‪18 min walk‬
  • Jama Masjid
    ‪5 min drive‬
  • Chandni Chowk
    ‪5 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪21 min drive‬
VIP Access
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  • Expect exceptional service
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Room options

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon Deluxe, Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon, Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Deluxe, Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 476 sq ft
  • Sleeps 5
  • 1 King Bed

Horizon, Premier Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

New Delhi

Located in Connaught Place within a mile (2 km) of India Gate, Shangri-La Eros, New Delhi is within 2 miles (3 km) of other popular sights such as Rashtrapati Bhavan. This 5-star hotel has 320 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central New Delhi and also close to Lodhi Garden and Jama Masjid.

What's nearby

  • Gurudwara Bangla Sahib - 16 min walk - 0.9 miles
  • India Gate - 18 min walk - 1.0 mile
  • Rashtrapati Bhavan - 3 min drive - 1.4 miles
  • Jama Masjid - 5 min drive - 2.9 miles
  • Chandni Chowk - 5 min drive - 3.1 miles

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Comesum - ‬10 min walk
  • ‪Mister Chai - ‬1 min walk
  • ‪Le Belvedere, Le Meridien - ‬5 min walk
  • ‪Crew Lounge @ Le Meridien - ‬5 min walk
  • ‪San Gimignano - ‬8 min walk

About this property

Shangri-La Eros, New Delhi

Luxury hotel with 3 restaurants connected to a shopping center in New Delhi
Guests of Shangri-La Eros, New Delhi enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 5310 per room one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
Chi has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

English, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,600 for adults and INR 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for INR 1500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 2600 for adults and INR 1300 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Eros Hotel
Eros Hotel New Delhi
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Frequently asked questions

Is free cancellation available at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Eros, New Delhi?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on Aug 12, 2025 start from $113.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Shangri-La Eros, New Delhi?

This hotel is situated in Connaught Place within a short 14-minute walk of Gurudwara Bangla Sahib and also 5 minutes on foot from Western Court Building. You'll also find India Gate and Jama Masjid within a short drive.

Will I be able to park at Shangri-La Eros, New Delhi?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Shangri-La Eros, New Delhi?

Chi is the hotel's spa and services include hot stone massages, deep-tissue massages, body wraps, and reflexology.

Does Shangri-La Eros, New Delhi have a casino?

No, Shangri-La Eros, New Delhi doesn't have a casino.

Is there an indoor pool at Shangri-La Eros, New Delhi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is Shangri-La Eros, New Delhi good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Shangri-La Eros, New Delhi?

Yes, this hotel has a spa tub.

Does Shangri-La Eros, New Delhi feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Eros, New Delhi has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Eros, New Delhi allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Eros, New Delhi.

Are there connecting rooms at Shangri-La Eros, New Delhi?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Shangri-La Eros, New Delhi?

The closest major airport to Shangri-La Eros, New Delhi is Indira Gandhi International Airport (DEL), which is 12.2 mi away (37 minutes by car).

Are there rooms with balconies at Shangri-La Eros, New Delhi?

No, there aren't any guestrooms with balconies at Shangri-La Eros, New Delhi.

Does Shangri-La Eros, New Delhi have a wedding venue?

There are wedding services available at Shangri-La Eros, New Delhi if that's in your vacation plans.

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, spacious rooms with an excellent breakfast buffet. Good location near Connaught Place.
Stayed 2 nights in May 2025

10/10 Excellent

Yia

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sada Sat Simran

Stayed 1 night in Apr 2025

10/10 Excellent

Adam, Sutton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jude

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel in the center if Delhi. The staff are courteous and professional. Easy walk to street market, near Connaught Place, about a 30-40 minute drive to DEL Indira Ghandi International Airport.
Stayed 2 nights in Apr 2025

10/10 Excellent

charles

Stayed 2 nights in Mar 2025

6/10 Okay

Saurabh

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel pool was not available and it was not mentioned anywhere at the time of booking that it is inaccessible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay was the last night of our trip and the hotel was amazing! The staff was very attentive and courteous!
Stayed 1 night in Mar 2025

10/10 Excellent

charles

Traveled with group
Stayed 2 nights in Mar 2025

10/10 Excellent

Ranjay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paramvir Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at shangrila was great, service, cleanliness, everything was good. But I have been to 5 star properties before, lets take example of oberoi’s their breakfast is topnotch but you people can work more on the food served during breakfast. Otherwise all great
Stayed 1 night in Mar 2025

8/10 Good

Inderpaul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Dharmesh, Muscat

Stayed 3 nights in Mar 2025

10/10 Excellent

thomas, Paris

Stayed 1 night in Mar 2025

4/10 Poor

Subhadeep

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property had the pool and spa closed. The only bar in the property was closed due to private party. The food was out at the HH that we paid for.
Stayed 1 night in Mar 2025

10/10 Excellent

Harmunpreet

Stayed 2 nights in Mar 2025

10/10 Excellent

Subodh

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Phenomenal breakfast options. Great location. Definitely take advantage of an upgrade and access to the Horizon lounge.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tarsem

Liked: Cleanliness, staff & service, property conditions & facilities
As with our previous stays at this hotel Staff and services provided were exce
Stayed 2 nights in Mar 2025

10/10 Excellent

Sammy, Nortrhidge

Traveled with family
Liked: Cleanliness, staff & service
The only problem is the pool and spa facilities was under renovation and it was not disclosed when I made my reservation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kamaljit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! The rooms were spacious, impeccably clean and the beds were so comfortable. The on site restaurants have everything you could want and the hotel staff were extremely helpful and courteous. Sadly the pool and outdoor area was closed for renovations but the rest of the hotel was great! A little oasis of calm inside New Delhi
Stayed 1 night in Mar 2025

8/10 Good

Juan

Liked: Staff & service
Not happy that the pool & spa was under renovation. That's the whole reason I booked this hotel. Other then that the hotel is nice.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025