The table fell on my foot and the property did nothing about it. It still hurts and is bruised till now.
Overall good
The ITC hotels always exceed expectations. Comfortable, clean, great staff. I was surprised that booking through a third party voided points with the hotel program.
The property and staff are amazing. The breakfast was an issue for me and I shared my comments with the staff during check out.
Loved everything. The staff, the room, the food and the environment.
Great staff! Very kind people looking forward to feel very comfortable!
Well, if paying more in the name of old glory and pumped up branding is your motto (Like I did), stay there. Otherwise there are many other options for this much price (200$+ Per night). Rooms are outdated and not very much comfortable, staff mostly inconveniences you and buffet breakfast was too little and unappealing, to say the least. The best part was comfortable airport pickup, very courteous driver.
Beautiful pool area, over priced food, horrible exchange rate for money, one tiny window in hotel room, AC was broken. Very helpful travel booking.
Located in Chanakyapuri, ITC Maurya, a Luxury Collection Hotel, New Delhi is within a mile (2 km) of sights such as Dhaula Kuan and Embassy Of United States. This 5-star hotel has 437 guestrooms and offers conveniences like 7 restaurants, a full-service spa, and an outdoor pool.
There are ample dining options with 7 onsite restaurants, including Bukhara, which specializes in Indian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
43-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and free newspapers are also standard. Change of towels is available on request.
Guests of ITC Maurya, a Luxury Collection Hotel, New Delhi enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for INR 2245 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
The table fell on my foot and the property did nothing about it. It still hurts and is bruised till now.
Overall good
Dear Guest, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Benita Sharma Area Manager - North Luxury Hotels & General Manager - ITC Maurya
The ITC hotels always exceed expectations. Comfortable, clean, great staff. I was surprised that booking through a third party voided points with the hotel program.
The property and staff are amazing. The breakfast was an issue for me and I shared my comments with the staff during check out.
Loved everything. The staff, the room, the food and the environment.
Dear Guest, thank you for sharing your rating. Hope you choose to stay with us again Warm Regards, Team ITC Maurya
Great staff! Very kind people looking forward to feel very comfortable!
Dear Guest, Thank you for your wonderful review about the warm experience that we offer at ITC Maurya through our gracious service. We look forward to the pleasure of welcoming you back soon. Warm Regards, Team ITC Maurya
Well, if paying more in the name of old glory and pumped up branding is your motto (Like I did), stay there. Otherwise there are many other options for this much price (200$+ Per night). Rooms are outdated and not very much comfortable, staff mostly inconveniences you and buffet breakfast was too little and unappealing, to say the least. The best part was comfortable airport pickup, very courteous driver.
Beautiful pool area, over priced food, horrible exchange rate for money, one tiny window in hotel room, AC was broken. Very helpful travel booking.
Dear Guest, Warm Greetings from the ITC Maurya! Thank you for sharing your feedback for ITC Maurya. I have taken cognizance of your reported feedback pertaining to your recent stay at ITC Maurya. Towards this Divyanshu Sharma from our team has connected with you. Your concern is well acknowledged and it indeed is unfortunate and I do regret the reported experience. Do let me have your next travel dates to the hotel and we will ensure you will have a delightful stay with us and receive the warmth, care and service you are accustomed to. We value your patronage and look forward to your continued support. Responsibly yours, BENITA SHARMA Area Manager North - Luxury Hotels & General Manager ITC Maurya