Thier phone system was name sake. It took me 2 hrs to hold Front Desk. 30 minutes to reach in room dining and another 30 minutes for guest service. You request one thing and they will call you after 45 minutes and will say, I am bringing this in few minutes
Their services sucks. if any gust requires help, they will reach guest after they passed away. I hope this statement is sufficient to explain their services
Cleanliness and silent environment. Property is old and may be needs better maintenance.
Nice place to stay. Good location. Courteous staff.
I liked everything. However, if rooms have tub bath, then why aren’t salts or bubbles offered? That was disappointing, even more so because I let the hotel know about my wish for a bath in the tub during our communication prior to my arrival.
A good hotel with friendly staff located in a business area.
Nice hotel some staff unfriendly but still accommodating
Issues with rom service for the first time in 15 years!
Enjoyed a short stay in the Hyatt Regency Delhi. Especially like the shopping arcade conveniently located in the hotel.
Stay started off poorly when it took 30 minutes to check us in with no explanation or apology. Then the TV stopped working in my room. I called client services twice and the front desk. All three people hung up on me. I called a fourth time, and the repair person finally showed up. He blamed the problem on me. Then the TV stopped working again; called again and again they hung up on me (mid-sentence). I complained to the management who gave me an extremely poor response: they'll use this as a training opportunity for the future. I'll never stay there again, and probably won't stay at a Hyatt Regency again.
The service at this hotel was amazing. Concierge went out of their way to delivery our luggage to airport , make us dinner reservations and hire drivers for us to get around town to our meetings Would highly recommend this hotel !!!
It’s a very old hotel my stay in the Hyatt was good. The food was amazing but the hotel and rooms need update urgently.
Excellent hotel. Overall great WITH A BIG CAVEAT. we checked in night of Oct 6th, had excellent dinner at La Piazza only to find that someone leaked my name and room number to someone and they had an expensive lunch on 7th afternoon and they charged to room as they knew all my details. Staff, please check ID when someone comps meal to a room number. Hotel took off the charges and we appreciate it. Thank you.
elegant but not extravagant. Perfect for someone like me who is very lay back to fit into the environment. The fitness center also provide complimentary shoes if you for get your gym shoes when traveling.
I made a 2 day trip to go around the city. Great location of the hotel to go to main touristy places in Delhi. The hotel of course is very good in comfort and style. Staff was very considerate too.
the hotel and stay was very good. they can improve some on the service in the restaurant. Wait time was slightly longer.
It was an excellent experience. The manager accommodated my requests immediately and professionally. I had a relaxing stay.
Its was an awesome experience overall . looking forward to next time. Staff was great. Helpful..and Litterally overfriendly.
Located in Bhikaji Cama Place within a short walk of Hauz Khas Complex, Hyatt Regency Delhi is within a few miles (5 km) of other popular sights such as South Extension 2 Market. This 494-room, 3.5-star hotel has a full-service spa along with an outdoor pool and a 24-hour gym.
There are multiple options for onsite dining with 4 restaurants, including The China Kitchen, which specializes in Chinese cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and bathrobes. Free minibar items, sitting areas, and coffee makers are also available.
Guests of Hyatt Regency Delhi enjoy a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (INR 200 per stay)—also useful is limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Thier phone system was name sake. It took me 2 hrs to hold Front Desk. 30 minutes to reach in room dining and another 30 minutes for guest service. You request one thing and they will call you after 45 minutes and will say, I am bringing this in few minutes
Their services sucks. if any gust requires help, they will reach guest after they passed away. I hope this statement is sufficient to explain their services
Dear Valued Reviewer, It is extremely unfortunate to know that your stay wasn't great this time. Please accept our since apologies for the inconvenience caused. This is definitely not the kind of service we wish to offer. We truly hope to showcase improvement on your next visit. We remain at your disposal and look forward to another opportunity of welcoming you. Regards, Shrikant Wakharkar General Manager
Cleanliness and silent environment. Property is old and may be needs better maintenance.
Dear Valued Reviewer, Greetings from Hyatt Regency Delhi!! We would like to take this opportunity to thank you for evaluating our products and services and sharing your experience on Expedia.com. It gives us immense delight to note that you enjoyed the comfort and convenience provided at Hyatt Regency Delhi. Our hotel is a landmark in the capital city for more than three decades now and we believe in constantly upgrading our facilities by offering the best amenities to our guests. You’ll be happy to know that we have newly renovated rooms and suites. Also, would recommend you visit our new event space – The Mansion. We look forward to welcoming you back. Regards, Julian General Manager
Nice place to stay. Good location. Courteous staff.
Dear Valued Reviewer, Thank you for taking the time to share your feedback with us. Your appreciation means a lot and we hope to welcome you back soon. Regards, Julian General Manager
I liked everything. However, if rooms have tub bath, then why aren’t salts or bubbles offered? That was disappointing, even more so because I let the hotel know about my wish for a bath in the tub during our communication prior to my arrival.
Dear Valued Reviewer, Thank you for sharing your feedback with us. Please accept our sincere apologies for not being able to accommodate your request. May we request you to kindly treat this an aberration. We truly hope to showcase improvement on your next visit. Regards, Julian General Manager
A good hotel with friendly staff located in a business area.
Dear Valued Reviewer, Thank you for taking the time to share your feedback with us. We are delighted to note that you had a wonderful stay. Look forward to the pleasure of welcoming you back. Regards, Aseem
Dear Valued Reviewer, Greetings from Hyatt Regency Delhi. Thank you for taking the time to review us. We look forward to the pleasure of welcoming you back. Regards, Aseem
Nice hotel some staff unfriendly but still accommodating
Dear Valued Reviewer, Thank you for your feedback. We look forward to welcoming you back. Regards, Aseem
Issues with rom service for the first time in 15 years!
Dear Valued Reviewer, Greetings from Hyatt Regency Delhi. We are distressed to note that we have failed to provide you the expected experience. Thank you for bringing these issues to our attention. We assure you that your feedback will be dealt with the seriousness that it deserves. We request you to consider this one off situation and do consider patronising us in future to change your perception about our hotel. Regards, Aseem
Dear Valued Reviewer, We are extremely concerned to receive your disappointing feedback. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. I would like to inform you that we have addressed this matter with the concerned team and certainly hope that none of our other guests feel this way again. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations. We truly hope to showcase improvement on your next visit. Regards, Shrikant Wakharkar General Manager