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Hotel Surya International

3.0 out of 5.0

Recent guest reviews

We stayed here at the beginning of an Intrepid tour. The staff were courteous on arrival and check in was good. The room is 3* India so expect 2* UK. As this was our first hotel on our tour we were shocked at how dirty our room was but as we found ours this is typical of 3*. Breakfast was basic. Omelette can be ordered. Location is ok. We asked reception to book us taxi/drivers for the day who took us to one of the sights suggested but then unfortunately took us to a ‘government’ shop...ie hard sell carpets, jewellery etc. We did complain and the taxis owners came to hotel to apologise.

We booked rooms in this hotel via cleartrip. The room rent was paid in advance. When we arrived at this hotel for check-in, they told us that their hotel has electricity problem and that's why they can't give us any room. They arranged our accommodation in a nearby hotel. We came to know from that hotel that the rent of per room per night was 1500 INR, but in Surya International we paid 1800 per room per night. They did not give us back any money. So, by playing this trick they cheated us by 300 INR per room per night. We booked 4 rooms for 2 nights. Later we found out that Hotel Surya played this trick before with many customers who have written negative review. I learnt a lesson that we should never ignore negative reviews. Do not book this hotel if you do not want to be cheated.

Arrived at the HSI after our flight from London. Traffic was awful so it may be best to approach this hotel via the metro. Our room on the ground floor was very basic. No window but AC and a fridge available. Bathroom/shower could definitely do with updating. Room had no character, with no window we could have been in any busy city. Lots of noise from reception and rest of ground floor round the clock. Some guests in our group complained and were moved. Luckily so knackered from travel that we just passed out, not a place for relaxation. Only thing that hotel had going for it was surrounding restaurants and proximity to the metro. Will not stay if we return to Delhi any time soon.

The staff was very courteous and helpful. They provide their best service to make you to feel at home. The rooms were clean, comfortable and well maintained. Good WIFI connection. Foods were amazing. Overall, we had an enjoyable and relaxing stay, despite the location being in a very busy area. We will surely come back to this hotel and would recommend it to those who love shopping.

Have visited this hotel several times when in Delhi and class it as my home from home. The rooms are a good size but have a little too much furniture in them. There is ac, fan and fridge. Location is excellent to take in the Karol Bhag area. We were informed that since our last visit there has been a change of management. We did not notice any difference except we were not recognised as returning customers. The staff are still friendly and helpful. We will certainly come back here on our next visit.

Over our 3 weeks visit we stayed at the Surya on 3 occasions and it was so nice to go back relax and see some friendly faces and such great service. The hotel is situated in the Karol Bagh area of New Delhi, which is a very busy market area and can be a bit of a culture shock if first visiting Delhi, but is a great area for shopping and seeing the real India. The hotel was very clean, great service and comfortable rooms with air con etc. The food in the upstairs restaurant is amazing and nothing is to much trouble from any of the staff. I highly recommend this hotel if you want to stay in the heart of Delhi and it is very reasonably priced!!

We vusited here fir two nights. Frankly, I would avoid it. Rooms have no natural light and are rather depressing. So, given the hotel is licated in a rather unpleasant area (one cannot go out for a walk, bar, restaurant), what are you supposed to do? The restaurant (sic) is depressing and the food poor. You are really stymied here. The second night we were upgraded and the bathroom was a lot better - the first one was ghastly. Though the flooring was trashed so how this was an upgrade i do not know. The staff were really helpful so well done to them. Would I go there again? No chance.

Good hotel, the room we were was comfortable, the front office service was excellent and the staff were very friendly and helpful and made our stay comfortable. We will surely come again because of the great service.

Its having excellent ambience, prime location, clean and hygienic rooms. It offers free wifi and good breakfast. It has park nearby for morning and evening walk. The guest relation officer Nikita Gururani was very helpful and made my stay comfortable.

Hotel is old but clean. The room we were in is comfortable but it could do with a little more amenities like having some clothes hanger and a place to hang our towels during our baths. The set back is it’s not near the city and the street leading to the hotel are quite narrow and very busy. Otherwise not a bad place to stay.

4/33 W E A Saraswati Marg New Delhi Delhi N.C.R

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Karol Bagh, Hotel Surya International is within a few miles (5 km) of popular sights such as Jantar Mantar and Jama Masjid. This 3-star hotel has 24 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central New Delhi and also close to Red Fort and Chandni Chowk.


Dining

Each morning free breakfast is included with your stay. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

All 24 individually decorated accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 28-cm LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Memory foam beds sport premium bedding and bathrooms offer designer toiletries and slippers. Washers/dryers, iPod docks, and minibars are also standard.


Property features

Hotel Surya International features free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking, along with an airport shuttle (available on request) for INR 1000 per vehicle one way. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and a safe deposit box at the front desk. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Super deluxe

Twin 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 252 reviews