Hotel Classic Diplomat3.5 out of 5.0
Recent guest reviews
The bed sheets were old and not clean. But when asked to the hotel they did change it. Don't over expect from the breakfast. They location is the main advantage, as that is right across the airport. The staff is friendly and helpful.
It was an overnight stay as the property is next to Delhi airport. The rooms were small with basic things placed inside. The prices are horribly high for a stay over here. The breakfast has got very limited menu and will make you feel disappointed when you think of the money paid for the stay. Hope management will pay heeds to it.
Front of the guest has a completely inappropriate attitude towards guests and they are completely ignoring the complaints. They sometimes even abuse on guests thinking we don't understand their language.
Stayed here for one night as the last day of our tour in India. Upon arrival, checked in with the reception. Staff were okay and did their job properly (but in comparison to the other hotels we have stayed in India, the staff were lacking in hospitality). Bellboy who took our bags up were helpful. Since there were 3 of us, an extra bed had to be provided in the room. Housekeeping (a young boy) came in 5 minutes after we entered our room to set up the extra bed. We asked him some questions about a nearby mall because we were interested in knowing whatelse is around in Delhi. He told us he did not know English. We understood, and so we asked no further questions. He proceeded to make the bed but in a hastily manner. He did not even make the blanket properly (outside sheet seperate from inside sheet) and we asked for another extra pillow for the extra bed but he kept saying no more pillows and left the room abruptly. So we had to call housekeeping through the phone and asked for an extra pillow and to make the blanket properly. Same young housekeeping boy came, now with a sour face carrying an extra pillow and put it on the bed. He made the blanket properly but was banging the bed and the sheets - showing so much anger. When he was done, he shouted "OK?!" while glaring at us and left the room without waiting for a reply. (This happened at 12May2017, 5pm, room 309) I was very disappointed after that as we had not encountered such rude staff in any hotels we have stayed in India. We had only asked for a simple request of an extra pillow (because how will i sleep without a pillow right?) and to make the blanket properly - which is their job to do. I am not asking more than what your job requires you to. There is no need for such rudeness. Anyways, hotel room was okay. Bed was comfortable and clean but floor and side table were dusty - ur feet gets black when after sometime walking on the floor. Toilet is clean also but lacking in amenities. Hotel room service is good, food is also good. Breakfast in morning is at ground floor - also provided good adequate breakfast. Wifi is also not working properly - line is not stable and at times disconnects by itself. Overall, an okay place to stay near the airport. Proper training of staff is required. Hospitality is one of the core values of a hotel. Even if u have a nice hotel but staffs are rude and hostile, it just makes a bad reputation for the hotel.
I stayed there for one night during my business trip to Delhi. Location of the hotel is a plus point as it is in the market of Mahipalpur, very close to Delhi Airport. Room was good, hotel staff was polite and helpful. Breakfast was also nice. May be considered for short duration stays.
Stayed here for a night. It is located around 20 mins from the airport. Its on the main road. Check in was smooth. Had booked a suite. To my shock I found that there is no window in the suite. Overall the room was spacious, clean and well maintained but it was very gloomy. Lighting was not sufficient. It was not like a suite though. Bathroom was also clean and spacious. Toiletries were provided. A number of restaurants are avble near the hotel. Wifi was not very good. Good part is that the suite included free airport drop facility. Overall an average stay
Best part of the hotel is that it is located very close to airport. Rooms are decent. Room service is available round the clock with many option. Food is delicious. I always prefer this hotel when i have time gap between international and domestic flight and vice versa. Breakfast also has many options and it starts early morning.
I booked 3 rooms and at the price i got.. it exceeds my exception. Nice hotel to stay near airport Pro Main Road Hotel Taxi can be booked near hotels at an very affordable price Nice Rooms 4 star Stay Cons A very small washable spot on the bed sheet and they makes a hassle out of it. The room cleaner informed us that the bed sheet spot is easily washable, yet the reception was asking money and I have to take 5-10 min and speak to thr head manager to convince them its easily washable ...any ways it was a nice if you get at the budget price.
Booked through make my trip . Front desk staff are horrible, rude, and harassed at the time of check out. When we were inside Taxi for airport , suddenly hotel staff called us and told I have to pay rs-150 for used Pepsi Can which was kept inside Refrigerator. However I was trying to convinced that we did not touched any materials , and the point is when we checkout one person has checked everything , and later they are telling I have to pay....... This is absolutely cheating, and horrible experience. We did not pay not a single penny, Specially Mr Amit who was in reception behaved very arrogantly..
This hotel is the worst hotel i have ever stayed. The receptionist is very sarcastic , rude and unfriendly! They even threaten the customer/guest saying that they will lock us up in the generator room. The service is very bad, wifi very slow, hot water service is unavailable most of the time. If its possible, i would rate 0 star for this hotel. I do not recommend this hotel at all! Worst hotel ever!
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
- Business center
Located in Mahipalpur, Hotel Classic Diplomat is a leisurely stroll from sights such as Central Mall and Worldmark. This 88-room, 3.5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free valet parking. It's adjacent to the airport and also close to Fortis Hospital and Jawaharlal Nehru University.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.
All 88 individually decorated accommodations feature sitting areas. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Refrigerators, coffee makers, and free newspapers are also standard.
Hotel Classic Diplomat features free WiFi in public areas, conference space, and a business center. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for INR 550 per vehicle one way. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 256 reviews