Hotel Aura3.0 out of 5.0
Recent guest reviews
The hotel organised a car from the airport for me and Having checked in in the early hours I was greeted by a smile and efficient process to get me to my room The street is typical Delhi, busy and loud and full of hotels and restaurants. But once inside the pleasantly well presented hotel and in the room with the air con on you feel a sense of clean air and calm after the bustle and smog from outside. I can’t fault the staff at all. They have been obliging and helpful at every step of my stay, breakfast is included on the room price and is both Indian and western continental For a room with a king bed, digital tv channels and costing just under £25 a night I can’t find reason to complain at all.
Booked this Hotel just so we could have a pick up from the Air Port. They didn't show up, or were not interested in being found while we searched for them. Had to fend on our own. Rooms and staff are equally disappointing. Unclean, very noisy (even for Indian standards), and we had to complain twice for the safe key to be given to us. The staff is just interested in making extra money to horrendous prices. So, i would never go there again and advise anyone else to do the same.
This is the great hotel and very nice staff specially Mr Waseem khan ,Azeem and mr bushan they were very kind and helpful it was just a perfect stay in the city of Delhi we also arranged tour from our hotel desk Mr Waseem khan the travel manager was very polite and calm
Room itself was nice good bathroom lovely bed had a tv with satellite channels Area not the best lots of scammers everywhere would probably stay in a different area if i returned to New Delhi Staff where friendly
Hotel was good from the first impression, pick up was on time and convenient to reach. lobby looked good and clean... room also. Had smooth check in and fast service all time. It was safe for single lady and also the managers were very polite and kind.
Room is very nice according to the price and staffs are very helping and polite. AC TV and bathroom all thing work well and good in condition. Travel desk is very helpful and it fulfilled the puspose of visiting Delhi.
Be careful where you book. I booked with hotels.com and it said free airport shuttle and sauna and lazy river. These are not the cases. However staff was friendly. Breakfast is ok. I didn't have hot water but I showered at a prime shower time. It is a quick tuk tuk ride to many hot spots. I'd stay here again.
hotel is located at good place and easy to reach from new delhi railway station. People are nice and friendly and helpful.. my room was good and spacious. I was satisfied with hotel and price.. all were very nice and value for money
We arrived at Aura on our arrival in India. The man at the front desk was lovely and welcoming and spoke excellent English. He spoke to us about India, best spots to visit etc. The room was clean and air con good but compared to everywhere else we stayed it was twice the price and not twice as good by any standard. Breakfast was fine- maybe not for a gentle Western stomach as it was curry and spicy food (although cereal is on offer with warm milk). Overall average but slightly pricey for what it is.
The hotel is comparatively cheaper to other similar quality hotels. The rooms/premises are in decent condition. But all that doesn't matter because this hotel has the most rude, unprofessional, uncaring managerial staff ever. I wonder why they are even in the hospitality business.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 407 reviews