Helpful, friendly, excellent service!!!
There were bugs in the food and perverts on the elevators
-To get here from the airport you can either get Ola or a taxi - At the airport, leave the building. pay at the kiosk for taxi - The hotel is connected to a mall. The mall has a food court
Excellent
Hotel is outside the airport, pl don't confuse as if its in airport. We took taxi! Very rude staff. We booked hotel with breakfast included. While travelling, we got already very much tired. While check-in, staff demand extra charges for breakfast. Show the reservation but they denied saying its not showing in their system so refused! very very rude and opportunist staff! e
Nice stay, staff was very helpful and over hotel cleanliness is awesome considering current pandemic.. food is very costly as per indian standards. Again taste and quality of food is very good.
Overall the entire hotel staff was friendly and accommodating. Food was delicious, special shout out to Dheeraj, Sachin , Vineet, Jitendra (Restaurant Crew) and their entire hotel staff for their amazing customer service.
Perfect. They sanitized my luggage as well before bringing it in my room. 5/5
Friendliness and helpfulness of staff was excellent.
Great location very close to central mall and a bunch of nice restaurants. the hotel itself was very clean and the staff very helpful.
Beautiful hotel, clean and warm, good food. Nice stuff. But they charged chips and nuts which at room, look like complementary but they charged much more than stores do. So do not open them.
Great service and friendly staff. I would highly recommend this hotel. Free shuttle to airport is awesome. Best regards, Bilal
Great & timely airport pick up. They even had water.
The food prices are exorbitant. The AC is the room was constantly on 14C even if it was set up on 25C. In short, the AC was broken and the room was too cold or too hot if the AC was turned off. The property was clean and the airport drop service is appreciable.
Located in Aerocity, Holiday Inn New Delhi International Airport, an IHG Hotel is adjacent to Worldmark. This 265-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.
This hotel serves as home to a bar, along with a buffet restaurant that specializes in local and international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
The 265 soundproofed accommodations afford space to spread out with a separate bedroom and sitting areas. Guests can expect 37-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, minibars, and coffee makers. Change of towels is available on request.
Built in 2014, the brand new Holiday Inn New Delhi International Airport, an IHG Hotel features a full-service spa, an outdoor pool, and a gym. You can put free valet parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Helpful, friendly, excellent service!!!
There were bugs in the food and perverts on the elevators
Dear Guest, Please accept our sincere apologies for the dissatisfaction in the services experienced by you during your recent stay. We’d like to obtain some additional detail regarding your experience. We request you to kindly contact us directly with your booking details enabling us to investigate the concerns shared by you and make improvements where necessary. Please do feel free to contact us directly for any further clarifications or subject remains unsolved. We look forward to hearing from you soon. Sincerely, Team Holiday Inn
-To get here from the airport you can either get Ola or a taxi - At the airport, leave the building. pay at the kiosk for taxi - The hotel is connected to a mall. The mall has a food court
Dear Guest, Thank you for sparing your precious time and sharing such a beautiful compliment. We are delighted to have lived up to the Holiday Inn promise of making our guests feel at home & providing them with all the comforts they need along with a fabulous location. We really do appreciate you for taking the time to share your feedback with us and do look forward to the pleasure of serving you during your many more future stays with us. Sincerely, Team Holiday Inn
Dear Guest, We would like to thank you for taking the time to rate us. It was certainly a pleasure for us to be at your service and we look forward to your continued patronage. We hope to have the honor of serving you again soon. Sincerely, Team Holiday Inn
Excellent
Dear Guest, We would like to thank you for taking the time to rate us. It was certainly a pleasure for us to be at your service and we look forward to your continued patronage. We hope to have the honor of serving you again soon. Sincerely, Team Holiday Inn
Hotel is outside the airport, pl don't confuse as if its in airport. We took taxi! Very rude staff. We booked hotel with breakfast included. While travelling, we got already very much tired. While check-in, staff demand extra charges for breakfast. Show the reservation but they denied saying its not showing in their system so refused! very very rude and opportunist staff! e
Dear Guest, Thank you for taking out time to share your valuable feedback with us. We are extremely disappointed to see that you had such an experience during your stay. With regards to your comments shared, we would like to inform, we have investigated all the issues you have highlighted. However, we would like to update that the booking was done through other booking portal and was on room only basis and breakfast was not a part of package. For any further major disputes in regards to the inclusions, you can directly reach to the the website from where the booking was done. We are extremely concerned to receive your disappointing feedback in regards to the breakfast and rooms. We have also duly noted the areas of improvement as highlighted by you and rest assured we will take corrective measures to ensure a better guest experience We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations. We sincerely hope to have the honor of serving you again and hope to exceed your expectations in line with Holiday Inn standards, upon your next visit. Sincerely, Team Holiday Inn
Nice stay, staff was very helpful and over hotel cleanliness is awesome considering current pandemic.. food is very costly as per indian standards. Again taste and quality of food is very good.
Dear Guest, We very much appreciate your comments regarding your stay at the Holiday Inn New Delhi International Airport. It is always a beautiful experience to receive positive feedback from our guests. We are thankful that you have appreciated our property and our service. Your kind recognition of the warm hospitality extended to you by the team is greatly appreciated. We hope to see you again very soon! Sincerely, Team Holiday Inn
Overall the entire hotel staff was friendly and accommodating. Food was delicious, special shout out to Dheeraj, Sachin , Vineet, Jitendra (Restaurant Crew) and their entire hotel staff for their amazing customer service.
Dear Guest, Thank you for sharing your wonderful feedback, following your recent stay with us. We are delighted to read that you loved your stay with us and glad you enjoyed our location and facilities. Guest satisfaction is our top priority and we are committed to delivering the highest standard of quality and service. We hope to welcome you back for another stay soon. Sincerely, Team Holiday Inn
Dear Guest, Thank you for taking the time to submit your feedback which is critical in our continuous efforts to improve our services. Your unpleasant experience has equally disappointed us, as we always make every effort to ensure our guests’ stay is as comfortable and enjoyable as possible. We were truly sorry that the level of our service failed to meet up to your expectations thus caused you immense disappointment. We truly value your feedback and to investigate the matter further, we would like to obtain additional details of your experience and would request you to kindly connect with us directly. We look forward to hearing from you soon. Sincerely, Team Holiday Inn
Perfect. They sanitized my luggage as well before bringing it in my room. 5/5
Dear Guest, Thank you for sharing your wonderful feedback with us. We are happy to read that you had a pleasant experience with us and were impressed with our overall product and safety standards. We look forward to welcoming you back soon again. Sincerely, Team Holiday Inn
Dear Guest, We deeply appreciate the time taken out to connect with us regarding your experience. It is so special to know that you were impressed with overall product and service delivery from the team. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. We are glad to have provided you with an enjoyable experience. Service excellence with the urge to anticipate and comply with guest needs is what we believe in. A positive guest experience is something our staff takes great pride in, so we value your feedback. Looking forward to welcome you again with us soon! Sincerely, Team Holiday Inn