All.was good, price was too high.
Very nice staff. The dining meals, cleanliness, and staff were great. Special thanks to Mandeep Sing F&B manager, and also Manoj in the dining oversight. Great job!
Staff was very helpful, particularly at checking in. Nawab Shah was extremely helpful in efficient in the check in process and navigating through security and into the hotel, and helping me in my room. What a great way to start my trip in India
Excellent staff - good location
they make mistakes and try to blame customers
Extremely frustrating that neither Orbitz for the hotel makes it clear that you have to have an airplane reservation leaving within 24 hours to stay there. An incredible oversight that caused an immeasurable amount of confusion and fatigue. Completely unacceptable.
Bad choice …did not let me into the hotel
It was a great stay inside the Delhi airport. My room had a view of check in counters and security. It was very hard to find though. Perhaps the hotel could send more specific instructions to guests about where to find the check in desk as it is extremely hard to locate.
The staff did not allow me to check in. I was told that I did not qualify for the stay because my domestic flight was from Terminal 2. According to the website, I understand international passengers taking a domestic flight can stay at this hotel in the domestic wing. Needless to say this has caused me a great inconvenience not to mention financial burden. On top of that no customer service from orbitz or the hotel was available. Total rip-off.
Getting to the hotel after landing on T3 was a journey in itself. There is a small hidden kiosk which you have to find and call someone. The hotel then sends a person to escort you through layers of security. It took 90 minutes to get to the hotel after collecting bags and left very little time to catch some sleep. Loud knocking on doors in adjacent rooms made things even worse. Even getting down is a hassle and someone has to escort you out. If you have short layover, you are better off in a lounge than trying this hotel out.
None
Excellent service by staff including transfer from airport terminal. Clean, nice breakfast in morning.
It is a clean and comfortable property. Could use more staff at the front desk for sure.
overall experience is really good and very helpful and courteous staff
Located in South West, Holiday Inn Express New Delhi International Airport T3, an IHG Hotel is 2.8 mi (4.5 km) from Worldmark and within a 10-minute drive of Nelson Mandela Road. This 93-room, 3-star hotel welcomes guests with 2 restaurants, a full-service spa, and a 24-hour gym. Located centrally in New Delhi, it's connected to the airport and also close to Fun 'n' Food Village and Dwarka District Court.
Free buffet breakfast is served each morning from 6:30 AM to 10:30 AM. Enjoy dining at Great Room-Domestic Wing, one of 2 onsite restaurants.
Guests can expect free WiFi and 32-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. IPod docks, minibars, and coffee makers are also standard.
Guests staying at Holiday Inn Express New Delhi International Airport T3, an IHG Hotel enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this spa hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
All.was good, price was too high.
Very nice staff. The dining meals, cleanliness, and staff were great. Special thanks to Mandeep Sing F&B manager, and also Manoj in the dining oversight. Great job!
Staff was very helpful, particularly at checking in. Nawab Shah was extremely helpful in efficient in the check in process and navigating through security and into the hotel, and helping me in my room. What a great way to start my trip in India
Excellent staff - good location
they make mistakes and try to blame customers
Dear Vito, Thank you for sharing your feedback with us. We are disappointed to know that some aspects of your stay did not meet your expectations. Please note that we have taken note of your concerns and shall work on ways to improvise the same. We would like to once again thank you for your feedback as it helps us in improving continuously and we hope to see you at the hotel again on your next transit.
Extremely frustrating that neither Orbitz for the hotel makes it clear that you have to have an airplane reservation leaving within 24 hours to stay there. An incredible oversight that caused an immeasurable amount of confusion and fatigue. Completely unacceptable.
Dear Dean,Please accept our sincere apologies for the inconvenience you faced at the hotel. We have taken note of your concern and shall look into the same as this is not as per our regular standard. We hope you would give us another chance to be of service to you so that we can provide you with a better experience.Sincerely,Holiday Inn Express New Delhi International Airport
Dear Guest,Thank you so much for your review of our hotel. We are delighted to know you were happy with the services provided by our staff. Thank you for appreciating the cleanliness of the room and the hotel. Thank you again and we hope to see you at the hotel again in the future.Sincerely,Holiday Inn Express New Delhi International Airport Terminal 3