Caspia Hotel New Delhi Shalimar Bagh3.5 out of 5.0
Recent guest reviews
This hotel we have been staying for labour three decades. Overall decent. The staffs were courteous. Foods served were homely type.All amenities are being maintained. The washroom needs to be upgraded.
I am so happy for your excellent food and service. All staffs are great. Outstanding performance given by chef Ali, Mr. Mohanty. Special thanks to both of them. Food is really awesome. I will visit again. Thank you.
It was good to be here.i am very happy to visit in this hotel.the food is good and very nice and services is good.all the people enjoyed here. And we recommended this hotel for stay.special thanks to chef ali mr mohanty ad mr preetam for your great hospitality. I will come again.
Caspia hotel in new Delhi shalimarbagh one the best hotel among others.Lovely food and fantastic staff .Special thank to chef ali Mr Mohanty Mr preetam ,Nitesh, sukant, Gurung and Rajkumar for their kind support & outstanding performence... Thank you Caspia hotel Managment.
Last week I was in hotel caspia Delhi/where my plan was just to stay there for 1 day because my clients were in CP/The hospitality received by Manager Bhavesh /His team was brilliant ended up staying there for 2 more days☺️/I cannot express in words for such ossom welcome/professional behavior I have received from any hotel or their staff in India/Guys keep doing ur good work👍/I suggest this hotel to traveller's who wants to stay in for short trip as metro is walkable distance /they have nice restaurant inside the hotel/infact there is 2 wine shop inside the complex/as it's near to shalimar bagh u can order all kind of food to satisfy ur taste buds🎂 Once again thanks Bhavesh/his team fir such nice warm welcome/treatment/hope to see u guys soon in near future👍👌
I booked thorough make my trip for One night stay for 2 persons and fully paid when making the booking. I reached Hotel early and my other colleague was in train and would have reached a little late. The person at the reception refused to check me in and said since the booking is for 2 people both photo IDs are required. I tried to explain that my colleague is on his way but he refused to listen. When finally my colleague reached after 2 hours his photo ID turned out to be of Noida. We were bluntly refused that no rooms will be given on NCR foto ID. I then requested that the booking may please be amended from double occupancy to single occupancy AS MY ID WAS OF MEERUT to which I was told to write to make my trip and ONLY they can amend the booking . They also told me NO VISITORS WILL BE ALLOWED IN THE ROOM AT ANY TIME. (Normally the standard practice in all hotels is that visitors are not allowed after10 PM)The hotel staff was so narrow minded that they refused to help me in any manner. We finally checked in another hotel nearby. I have stayed in this hotel when it was under the banner of Premier Inn and the staff was excellent and very helpful at that time.. But now the condition looks pathetic. I VOW never to back back here again.
When I have planned my journey, I have decided to stay at Hotel Premier Inn in Delhi. Actually i had been there because of my friend only. He advised me to stay there. Actually I stay for a day only but experience the Luxury over there. It is nearby NH-1, easy to move for Karnal. Stay at once.
I booked this hotel Premier In shalimar bagh now name changed as Caspia for 5 days official conference with booking of 20 rooms per day. I found this hotel best suitable according to budget, location, food, service etc after visiting almost 100 of hotels. Price : affordable to all. Location : excellent and well connected to Metro station ( at walking distance) and near to Punjab, karnal highway Parking Space: with Multilevel Parking space. Rooms: Spacious, neat and clean Room Service: best in class and prompt. Dining Area: Excellent with liqueur and Bar cafeteria. ( best coffee) and musicians play good songs in dining. with best service from the staff like preetam and manish Dining Service: Excellent you can enjoy all variety of cuisines buffet breakfast, lunch and dinner. Food Quality : best in class in taste and beats to the taste of five star ( chef Ali and Pradeep are very good and professional in doing their cooking job and very humble in nature. meet your demanded in minutes. Managerial : Mr. Saurabh the Chief manager of this property is very humble and gave his full attention to us in all aspects> Mr. Parveen Yadav is the back bone of this property and expert in all aspects of the hotel industry. He gave his full cooperation and support in managing our gathering in dining, conference and at rooms. though some of our guests created a chaos, but he manged all in a very gentle manner. he is a through gentlemen with his cool nature. He is really an asset for this hotel Cons: the only thing i didnt liked about this hotel is the small and messy reception area. However I like to stay again and again in this property to enjoy.
I love this hotel due to service and cleanliness room was clean with all facilities house keeping service is very good food was delicious and smooth check in and check out I met Ashish Kumar house keeping boy give me exclent service all the best to all team
The rooms are going from bad to worse. I have been visiting here since past 15 months and the quality is on the down trend. The furniture, including bed and mattresses need an immediate overhaul. There is no consistency of the housekeeping facilities. When you book online through travel sites, my experience is that they offer you their worst rooms in terms of location and quality.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 402 reviews