The pool was out of order which was nit disclosed at time of booking. If i had not already paid, I would not have stayed.
It’s a clean room and comfortable - nothing glamorous. I did not care for the kids down the hall running up and down the hall a 7:30 am screaming and shouting - but can’t lay that on the hotel - some folks leave their raisins at home when they travel.
My bedding smelled like mildew as well as my room. My guess is the bed was made with bedding that was not properly dry when made. The breakfast was the only one I’ve ever had without eggs bacon or sausage offered. Coffee was horrible
The rooms were clean but worn. The hallways and common areas were very warm. Really didn’t think it was worth what we paid per night
staff was helpful
There was nothing good about this place , we had bed bugs in our room, my husband got bitten and had more the 15 marks on his body, there was no follow up on that either. We are going to take this matter to higher authorities. Bed bugs and this level of cleanliness are just not acceptable.
I have no more to say. It was fine, OK, I'd go back
On the positive side, the kids found the bed to be comfy and the pillows small and cute. The swimming pool was great, but missed the hot tub that was removed earlier. On the negative side, had to kill a very big spider in the bathroom, and the beds were uncomfortable for 2 of the adults. Ouch!!
Very clean, and friendly staff, loved the pool, easy way to relax after a long trip.
The location was convenient, very close the highway with lots of stores and restaurants in the area considering the location. What I did not like is that this hotel is run down. The carpet when you enter as well as the carpet that goes up the stairs from the foyer is filthy. My tub in my room was also dirty, including what appeared to possibly be black mold around the drain and the Overflow. My sink also drained very slowly in my bathroom. The toilet ran in my bathroom. The hotel also smelled like it used to not always be not smoking. You can smell it in the carpet. I've stayed multiple times at the Country Inn & Suites in Springfield. Sunday night I wished I had driven the extra 40 minutes to get to that one instead of staying at this location.
breakfast was great. Updates in process. Stool needed plunger 3 days. Staff were very nice.
Pretty hotel but kinda in the boondocks. Also no clocks in the rooms which makes you keep looking at your phone or turn the light in to look at a watch several times so you don’t miss your appts!!
it was not clean. first time checked in to Country Inn.
Very lovely. Very helpful and friendly . Helped me get a refund when I accidentally picked the wrong day!
Well maintained with courteous staff. Pool was small but very clean. Better than average breakfast. Housekeeping was excellent, some dust in room but otherwise clean. Easy access to hotel and room.
Breakfast was the usual fake eggs and other fare. At breakfast, all they had on TV was FOX "news". Take blood pressure pills before breakfast. You'll need it. The cleaning staff kept forgetting to replace cups in the room. I gave a few laundry items to the front desk. A day later, it wasn't done. Apparently, they "forgot" to send it out. And, they never told me about it.
Room was very unclean. Cob webs everywhere. Socks left under night stand from a long time ago still had dust and webs on them.
Located within a mile (2 km) of Hickory Point Mall, Country Inn & Suites by Radisson, Decatur, IL is within 2 miles (3 km) of Hickory Point Golf Course. This hotel has 71 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.
At Country Inn & Suites by Radisson, Decatur, IL, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
The pool was out of order which was nit disclosed at time of booking. If i had not already paid, I would not have stayed.
It’s a clean room and comfortable - nothing glamorous. I did not care for the kids down the hall running up and down the hall a 7:30 am screaming and shouting - but can’t lay that on the hotel - some folks leave their raisins at home when they travel.
My bedding smelled like mildew as well as my room. My guess is the bed was made with bedding that was not properly dry when made. The breakfast was the only one I’ve ever had without eggs bacon or sausage offered. Coffee was horrible
The rooms were clean but worn. The hallways and common areas were very warm. Really didn’t think it was worth what we paid per night
staff was helpful
There was nothing good about this place , we had bed bugs in our room, my husband got bitten and had more the 15 marks on his body, there was no follow up on that either. We are going to take this matter to higher authorities. Bed bugs and this level of cleanliness are just not acceptable.
I have no more to say. It was fine, OK, I'd go back
Thank you for sharing your review. We feel sad knowing that your experience was less than satisfying due to the cleanliness of the bed at that time. Certainly, this is not the kind of experience we would like our valued guest to have and we apologize for what happened with your husband during your stay. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.