2/10 Terrible
Tara
Traveled with family
Jul 3, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel experience we have ever had. The experience was so bad that I have tried to write this review three times and keep running out of characters. So here is a list of what happened.
1. Given wrong room which was literally trashed like a party had gone wrong.
2. Upon getting correct room, noticed that it seemed dingy, dirty, run down and didn't match the online pictures.
3. At bedtime uncovered a nasty yellow spot on one bed and a black hair on the other.
4. Went to the front desk for assistance and was told there was nothing they could do until housekeeping came in the morning. They wouldn't even give us clean sheets or banket to put on ourselves.
5. Asked to speak to the manager and was simply given an email address and told to email them.
6. Made other arrangements for the night.
7. After no response to email, we called for to get a phone number the next day and was told by same rude guy that have to call back at 11;00 because he didn't have a number.
8. We called back and finally got a number for the manager, Cindy.
9. Left a message for Cindy.
10. No call back.
11. Called the hotel a final time and left a message with a person for manager (Cindy) to call.
12. It's been a week, and we still have not heard from anyone.
13. Finally, we had to dispute the charge on our credit card. Never stayed a night there and never heard from the manager.
DO NOT stay here. Not worth $1 let alone the $150+ per night.
Tara
Stayed 2 nights in Jun 2025