The building was a little old and dated but the price was great and so was the staff. I’d definitely stay here again.
Staff was great, very friendly and helpful. Room and hotel was clean and in good shape. If (hopefully) we're ever back in the area, we'll definitely stay here again!
Reception was good. Decent atmosphere small beer/wine bar. Beer was very cold. They have a shuttle to take you to restaurants/bars/casino and pick you up. I didn't use it but it's a nice service. Smells were neutral, bed comfortable. No issues.
Very nice , clean hotel close to all attractions and monuments.
They need more staff. The poor lady was trying to run the breakfast, front counter, and the bar!
In my opinion….buyer, beware! Online, this hotel was considered 4.2 or 4.3 stars. It was quite evident when we got inside that it was a much older property, the rooms needed updating, There was no central air. However, it did have a window air conditioner in it. The carpet looked like it was back from the 1970’s and had a unique smell. Luckily, we brought Air freshener so that helped. In my opinion this was more like a 2,5- 3 star hotel. The front desk gentleman was very gracious. Parking was an issue, as well.
Great place to stay, the staff was amazing, the breakfast was awesome and the amenities were amazing .
Comfortable room Professional staff
Hotel staff was very nice. Rooms were clean and beds were comfortable. I called ahead to see if k could get a cot and while they weren’t able to due to fire code they did upgrade our room at no charge to one with a couch. My daughter is special needs and we really appreciated their effort in making her comfortable.
The building is obviously older, but has been kept decent. Our room was very clean and only had subtle signs of its age. The staff that checked us in was very friendly but we didn't encounter any others. Area seems safe and quiet. Our room was mostly quiet, although a lot of sound came through the door, so we could hear every word of loud talkers in the hallway. Thankfully, no noises seemed to make their way through the walls between rooms. The parking area does not have much room, especially when people ignore the trailer area and park with their snowmobile trailers taking up multiple parking spots. If the hotel was full, i dont know where everyone would park! There wasnt anywhere within walking distance to eat, so you had to sacrifice your parking spot to get dinner.
Clean! Exceptional friendly staff, esp front desk!
The staff were very helpful. Check-in was great service.
We reserved a smoke-free room and we walked into our room and it smelled like cigarette smoked. Informed the front desk and she gave us a can of air sanitizer. As far as I know the smoke was not investigated. There was no coffee pot in the room and the coffee in the lobby had small cups with no lids. The room had trash on the floor when we got there and our bed was not made the first day but was the 2nd. The parking was only partially clear of snow so people were parking in odd places and made it difficult to get around in and find a parking place. All of these things may seem small but together left us with a bad taste in our mouth and will probably no reserve their again
It was hard to leave this place! We got snowed in here for 2 days and it was the perfect place to relax! Their Hanger 9 bar was a great place to grab a beer and chat with the super friendly staff. The breakfast selection was great. Our room was spacious, clean and had the most comfortable beds that we’ve ever slept in. If we ever get back this way again this place would be my home away from home again.
Super clean and quite, great breakfast an awesome value$
Excellent value ....staff were great...convenient to all shopping and activities.
Good place
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Nice room except not much room to get cart in to unload out luggage but we made it work. It was on the 4th floor. About you Orbitz when I booked there was no place for AARP discount or handicapped room (which the clerk told me there was none available). There should be a place on your website that you ask this stuff./
Blackstone Lodge & Suites places you within 3 miles (5 km) of popular attractions like Broken Boot Gold Mine and Black Hills National Forest. This 70-room, 3-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.
At the end of the day, the bar/lounge is a great place to grab a drink.
39-inch TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Guests of Blackstone Lodge & Suites enjoy 3 spa tubs, free WiFi in public areas, and a business center. There's free parking and a free casino shuttle. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
The building was a little old and dated but the price was great and so was the staff. I’d definitely stay here again.
Staff was great, very friendly and helpful. Room and hotel was clean and in good shape. If (hopefully) we're ever back in the area, we'll definitely stay here again!
Hi Hania. Thank you for staying with us. We look forward to your (hopefully) next return.
Reception was good. Decent atmosphere small beer/wine bar. Beer was very cold. They have a shuttle to take you to restaurants/bars/casino and pick you up. I didn't use it but it's a nice service. Smells were neutral, bed comfortable. No issues.
Thank you for staying with us Donald. We appreciate your feedback
Very nice , clean hotel close to all attractions and monuments.
Thank you for your kind review Barbara. We hope to see you again sometime!
They need more staff. The poor lady was trying to run the breakfast, front counter, and the bar!
Thank you for noticing. We do okay with our staff, unless 1 person calls in sick. Then it puts us under a little pressure. Glad you stayed with us, and we hope you come back again!
In my opinion….buyer, beware! Online, this hotel was considered 4.2 or 4.3 stars. It was quite evident when we got inside that it was a much older property, the rooms needed updating, There was no central air. However, it did have a window air conditioner in it. The carpet looked like it was back from the 1970’s and had a unique smell. Luckily, we brought Air freshener so that helped. In my opinion this was more like a 2,5- 3 star hotel. The front desk gentleman was very gracious. Parking was an issue, as well.
Kay Ann, we are sorry the hotel did not meet your expectations. Thank you for expressing your concerns.
Great place to stay, the staff was amazing, the breakfast was awesome and the amenities were amazing .
Thank you Aimee! We hope to see you again sometime
Comfortable room Professional staff
Thank you for staying with us! We hope to see you again sometime
Hotel staff was very nice. Rooms were clean and beds were comfortable. I called ahead to see if k could get a cot and while they weren’t able to due to fire code they did upgrade our room at no charge to one with a couch. My daughter is special needs and we really appreciated their effort in making her comfortable.
Anything we can do to make your vacation better, our staff is happy to help. Thank you for staying with us, and have a great rest of your trip
The building is obviously older, but has been kept decent. Our room was very clean and only had subtle signs of its age. The staff that checked us in was very friendly but we didn't encounter any others. Area seems safe and quiet. Our room was mostly quiet, although a lot of sound came through the door, so we could hear every word of loud talkers in the hallway. Thankfully, no noises seemed to make their way through the walls between rooms. The parking area does not have much room, especially when people ignore the trailer area and park with their snowmobile trailers taking up multiple parking spots. If the hotel was full, i dont know where everyone would park! There wasnt anywhere within walking distance to eat, so you had to sacrifice your parking spot to get dinner.
Thank you for your feedback. Our maintenance man and housekeeping staff work very hard to keep our hotel in tip top shape. Parking in the Lead Deadwood area is challenging. We do have permission from the property next to us for overflow parking, and our shuttle service on weekends makes it easy for guests to go to dinner, and avoid the parking delima in Deadwood as well. We hope to see you again!
Thank you for staying with us John! We will look forward to your return