Very nice people at desk. Room was smelly and walls thin. Loud visitors.
Hotel was not prepared to reopen. Room was dirty when we checked in and we asked to be moved, which was a headache!
What I was disappointed with this Hampton Inn is that I had to pay $10 a night and I was a hotel patron. Staff said it would guarantee me a parking spot. So that tells me that they rent out spots to public.why would I have to pay if they could only manage their own parking lot. Oh , by the way, when I checked out the parking lot seemed about 50 percent occupied. well they got my 10 bucks this time. Next time I am staying down the street
This property is always neat and clean and the staff is very friendly. We love staying on Flagler Avenue and this place makes it great.
Close walking distance to the beach, spacious rooms, breakfast in the morning had good selection and was very convenient
We had a hiccup the hotel was overbooked and our room had been given to someone else. So when we got there, the staff did everything to accommodate us in the next property available which was 2 min away. Even though this was a very unpleasant surprise the manager and everyone at the front desk made sure we were taken care of, even on the next day. They handled everything in the best way they could. We were really pleased
Great location. Great breakfast and room. Staff was accommodating and room was ready hours early which was a plus.
Close to the beach. Great staff. Will stay again
This was my first stay at this Hampton inn. It was a clean and bright hotel. I've stayed at other nsb hotels and the mildew odor was always overwhelming. The Hampton had no such problem and was a clean, spacious and comfortable room.
At check-in at 5:00 pm we were told the pool was closed which is pretty sad considering it's summer in Florida, but even worse was they didn't tell us there was no air condition where our rooms were located. They never kept us updated so we could look for other rooms. They had a tech working but still no air at 11:58 pm so we checked out as the rooms were unbearable and they have fixed windows. There were 6 of us and one was pregnant she drove back to Cocoa Beach at midnight and the rest of us piled into the only motel room we could find at that hour which was pretty nasty. The front desk person was very nasty not to just us but other guests and apparently they had 30 other rooms available with ac but were holding them for guests arriving that following day. I have never been treated so badly at a hotel.
staff made our mini vacation very pleasant, my 3rd year staying there. 1st year in room 127. I loved this room compared to the last room we had the two previous years. staff were funny courteous and professional. I will be back next year. even though the weather sucked we had a great time and a big part of that was the hotel
We always stay at a Hampton inn when we travel. Although this hotel was comfortable we were disappointed with the location for the rate we were charged, beach access was so far and trudging to the beach got old. The pool area was small, and the breakfast was disappointing every day. It seems as if there was only one staff member to keep things going and she left lacked the ability to keep patrons happy. Example, there would be coffee but no cream or cream and no coffee or no cups. My husband drinks a lot of coffee, one of the reasons we love staying at Hampton inn is that he can just go get a cup when he wants it, not here. During the day it was either out or cold. The view of the parking lot was disappointing, for what we paid for our room it would have been nice to see something other than cars and a dumpster. No balconies, no ocean breeze. Having stayed in the same area sin a Best Western I wish we had chosen that hotel for this stay and had all that was missing from the Hampton inn. Lots of money for nothing but a comfortable bed and mediocre breakfast at best.
We really enjoyed our two night stay. The hotel is within easy walking distance of all resturants and shopping as well as the Atlantic and Intracoastal. We would certainly come again and would recommend this hotel to anyone.
The outside of the hotel was lovely & suitable to the beach area. I've stayed in many Hampton Inns previously but this hotel is the only one I can honestly say was disappointing in cleanliness. The gym was unattended, i.e. few or no towels available, no cleanser for wiping down machines, no cups for water. The room was o.k. but the decor needs an uplift- very tired looking. The bathroom was lacking: damp bath towels the first day, no floor mat another day, hand towels thin & nonabsorbent, etc. The breakfast room was very good, food-wise except the tables never were wiped down. The best part of the experience was the location.
Wish we could have stayed longer. Great location. Good breakfast. Plenty to do within walking distance.
This was our second year staying at the Hampton Inn. We had a great stay. The hitel staff was very helpful. We have been coming to New Smyrna Beach for the past 12 years. The Hampton fits our location and pricing needs. Will stay there again.
Located within a 5-minute walk of Coronado Community United Methodist Church, Hampton Inn New Smyrna Beach is within a 15-minute stroll of New Smyrna Beach. This 112-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.
Free breakfast is included with your stay and is served each morning.
All 112 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, ironing boards, and desks. Housekeeping is available on request.
Guests staying at Hampton Inn New Smyrna Beach enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 15 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Very nice people at desk. Room was smelly and walls thin. Loud visitors.
Hotel was not prepared to reopen. Room was dirty when we checked in and we asked to be moved, which was a headache!
We hope you will give us another opportunity to show our Hampton Hospitality in the future. These are trying times and we all hope to see things return to normal very soon.
What I was disappointed with this Hampton Inn is that I had to pay $10 a night and I was a hotel patron. Staff said it would guarantee me a parking spot. So that tells me that they rent out spots to public.why would I have to pay if they could only manage their own parking lot. Oh , by the way, when I checked out the parking lot seemed about 50 percent occupied. well they got my 10 bucks this time. Next time I am staying down the street
Dear Guest, We apologized about the confusion with our parking fee. The fee is for parking security. We are not renting it out to the public. We offered free parking for the past five years but locals and some people who are not guests are taking over our parking spot and left our guest with no place to park. It was an issue we have to deal with especially the weekends and busy season. The management decided to have the secured gate so that our guests could park conveniently and not worried about losing a spot at the hotel. We apologized if this caused you an inconvenience. Warm Regards, Hampton Inn New Smyrna Beach
This property is always neat and clean and the staff is very friendly. We love staying on Flagler Avenue and this place makes it great.
Thanks for staying with us. We appreciate your feedback!
Close walking distance to the beach, spacious rooms, breakfast in the morning had good selection and was very convenient
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
We had a hiccup the hotel was overbooked and our room had been given to someone else. So when we got there, the staff did everything to accommodate us in the next property available which was 2 min away. Even though this was a very unpleasant surprise the manager and everyone at the front desk made sure we were taken care of, even on the next day. They handled everything in the best way they could. We were really pleased
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Thank you for your feedback about the rooms and front desk. We will address the room issues. We hope to see you soon.