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Shizuka Ryokan Japanese Country Spa & Wellness Retreat

Property class: 4

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Photo gallery for Shizuka Ryokan Japanese Country Spa & Wellness Retreat

A bathroom with a wooden door leading to a garden, tiled walls, and a shower area.
A person in a wooden hot spring bath with a bamboo fence and a stone lantern in the background.
A traditional Japanese-style room with tatami flooring, a low wooden bed, a shoji screen, and a view of the outdoors.
A traditional Japanese room with tatami flooring, a wooden table, and a sliding shoji screen.
A covered outdoor area with a stone pathway, a wooden fence, and lush greenery.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
7 Lakeside Drive, Hepburn, VIC, 3461
  • Place, Hepburn Springs Golf Course
    ‪5 min walk‬
  • Place, Hepburn Bathhouse & Spa
    ‪17 min walk‬
  • Place, Hepburn Mineral Springs Reserve
    ‪17 min walk‬

Room options

View all photos for Japanese Style (one night)

A traditional Japanese room with tatami flooring, a wooden table, and a sliding shoji screen.

Japanese Style (one night)

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Futon OR 2 Twin Futons
  • Free WiFi

View all photos for Japanese Style (two nights)

A traditional Japanese room with tatami flooring, a wooden table, and a sliding shoji screen.

Japanese Style (two nights)

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Futon OR 2 Twin Futons
  • Free WiFi

About the neighborhood

Hepburn

Located within a 5-minute walk of Hepburn Springs Golf Course, Shizuka Ryokan Japanese Country Spa & Wellness Retreat is within a 15-minute stroll of Portal 108. This 6-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Hepburn Springs Golf Course - 5 min walk - 0.3 miles
  • Hepburn Regional Park - 12 min walk - 0.7 miles
  • Portal 108 - 15 min walk - 0.8 miles
  • Hepburn Bathhouse & Spa - 17 min walk - 0.9 miles
  • Hepburn Mineral Springs Reserve - 17 min walk - 0.9 miles

Getting around

  • Daylesford Station - 6 min drive

Restaurants

  • ‪Wombat Hill Cafe - ‬8 min drive
  • ‪Cliffys - ‬6 min drive
  • ‪Jasmine Thai - ‬10 min walk
  • ‪Daylesford Hotel - ‬5 min drive
  • ‪Lavandula Trattoria - ‬7 min drive

About this property

Shizuka Ryokan Japanese Country Spa & Wellness Retreat

Guests of Shizuka Ryokan Japanese Country Spa & Wellness Retreat enjoy access to free WiFi in public areas, spa treatment rooms, and coffee in a common area. Free parking is included with your stay. The front desk has multilingual staff that can help with tours/tickets and luggage storage. Other amenities at this adults-only hotel include a library, express check-out, and a terrace.
Guests can expect to find free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Balconies, wardrobes or closets, and local meal delivery service are also available. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe). There are outdoor hot springs open between 10:00 AM and 8:30 PM. The temperature in the hot springs is set to 102°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily Japanese breakfast available 8:30 AM to 9:30 AM for a fee: AUD 35 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Shizuka Ryokan

Things to do

  • 18-hole adjacent golf course
  • Books
  • Cooking classes
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Hiking/biking trails
  • Library
  • Outdoor hot spring
  • Private wine tours
  • Wine tours

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 10:00 AM - 8:30 PM
  • Hot springs water temperature - 102 ºF
  • Hot stone massages
  • Outdoor hot spring
  • Prenatal massages
  • Private outdoor bath (no minerals) in communal space
  • Reflexology
  • Swedish massages
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Banquet hall
  • Fireplace in lobby
  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Freezer
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Fusuma (room partition)
  • Heating
  • Iron/ironing board on request
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Contactless check-in available
Late check-in fee: AUD 30 for check-in between 9:00 PM and 11:00 PM
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 2 weeks before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 16 are not permitted to stay at this adults-only property (only guests 16 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately AUD 35 per person
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee: AUD 30 for check-in between 9:00 PM and 11:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-9 PM
  • Check-out: 11 AM
  • Minimum check-in age: 16
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 10:00 AM to 8:30 PM.
  • Reservations need to made in advance for golf tee times, massage services, spa treatments, and private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shizuka Ryokan Japanese Guesthouse Hotel Hepburn
Shizuka Ryokan Hepburn Springs
Shizuka Ryokan Hotel
Shizuka Ryokan Hotel Hepburn Springs
Shizuka Ryokan Japanese Guesthouse Hotel Hepburn Springs
Shizuka Ryokan Japanese Guesthouse Hotel
Shizuka Ryokan Japanese Guesthouse Hepburn Springs
Shizuka Ryokan Japanese Guesthouse
Shizuka Ryokan Japanese Guesthouse Hepburn
Shizuka Ryokan Japanese house
Shizuka Japanese Hepburn
Shizuka Ryokan Japanese Guesthouse Hotel
Shizuka Ryokan Japanese Guesthouse Hepburn
Shizuka Ryokan Japanese Guesthouse Hotel Hepburn

Frequently asked questions

What can I see around Shizuka Ryokan Japanese Country Spa & Wellness Retreat?

This hotel is located in Hepburn and just steps from Hepburn Springs Golf Course and Portal 108. You'll also find Hepburn Bathhouse & Spa and Hepburn Mineral Springs Reserve less than a mile away.

How much does it cost to stay at Shizuka Ryokan Japanese Country Spa & Wellness Retreat?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Shizuka Ryokan Japanese Country Spa & Wellness Retreat on Sep 24, 2026 start from $293, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Shizuka Ryokan Japanese Country Spa & Wellness Retreat?

Yes, uncovered self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at Shizuka Ryokan Japanese Country Spa & Wellness Retreat?

Spa services at the hotel include Swedish massages, prenatal massages, aromatherapy, and reflexology.

Does Shizuka Ryokan Japanese Country Spa & Wellness Retreat feature a casino at the property?

No, Shizuka Ryokan Japanese Country Spa & Wellness Retreat doesn't have a casino.

Will I find an indoor pool at Shizuka Ryokan Japanese Country Spa & Wellness Retreat?

No, there is no indoor pool at this hotel.

Is Shizuka Ryokan Japanese Country Spa & Wellness Retreat good for couples?

This adults-only hotel offers many amenities for couples, including champagne service as well as a restaurant and couples/private dining.

Does Shizuka Ryokan Japanese Country Spa & Wellness Retreat have a hot tub?

No, but guests can enjoy an outdoor hot spring at this hotel.

Does Shizuka Ryokan Japanese Country Spa & Wellness Retreat have a restaurant with a breakfast menu?

Yes, Shizuka Ryokan Japanese Country Spa & Wellness Retreat serves Japanese breakfast for a surcharge each morning at Shizuka Ryokan.

Will Shizuka Ryokan Japanese Country Spa & Wellness Retreat allow pets to stay for free?

No, pets aren't allowed at Shizuka Ryokan Japanese Country Spa & Wellness Retreat.

Does Shizuka Ryokan Japanese Country Spa & Wellness Retreat have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Shizuka Ryokan Japanese Country Spa & Wellness Retreat?

Yes, every guestroom at Shizuka Ryokan Japanese Country Spa & Wellness Retreat comes with a balcony and some offer garden and courtyard views.

Shizuka Ryokan Japanese Country Spa & Wellness Retreat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 7 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have preferred an option to sleep on a western style bed due to my age [80 yrs] and not on a traditional floor setting otherwise my stay was a delight.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. So peaceful - just what we needed. Our room and all facilities were very clean and the attention to detail by the lovely staff really impressed. The traditional Japanese breakfast was equal to the best we have experienced in Japan. Highly recommend this guesthouse.
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Had to wait 15 minutes to check in as room wasn’t ready. Not very busy so really no excuse for that
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Vince

Liked: Cleanliness, staff & service, amenities
Tranquility in a Japanese setting. A portable heater in the room made switch on and off clicking sound at night. They did provide an itemised receipt, after questioning about overcharging our massages, they said that because we booked our accommodation through a third party. They had not mentioned the surcharge when showing me their listed prices.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the welcoming tea in your room to the friendliness and helpful staff, I would certainly recommend this hotel. Nothing was too much trouble.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Varthika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful piece of paradise

Beautifully landscaped and wonderful and peaceful experience. Service and staff were fantastic. Highly recommended
Verified review

10/10 Excellent

Thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional experience at a unique property.

Every detail is looked after. Considered rearranging my trip to stay longer. It's a no-frills kinda place, but it's exceptional in its peace and beauty. I wish the pillows were more comfortable. And pay close attention to the driving instructions before arrival. Google maps will send you an impossible way on a walking path! Oh - and the traditional Japanese breakfast is gorgeous.
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic, peaceful with great service.

Friendly, helpful staff and a nice clean room. A genuinely relaxing and unique place to unwind. Food was great too.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Should have stayed at the Lakehouse

An enjoyable night in an authentic Japanese style guest house. The massage was excellent and the food was authentic and tasty. The rooms were floored with genuine tatami but were very small and a little dated as was the dining area which was very sparse and basic. There is no TV or wifi (which does appeal at certain times) but this would become a bit dull after a few nights. It was relatively enjoyable but I am unlikely to return.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Internet makes the place look a whole lot nicer

Arrived to the room not set up, air-not turned on to pre-arrival so room was stuffy, mouldy smell through out the room and just totally out dated for the money spent, have to say the facial that my partner received was the highlight, best she has ever had which was pleasing in the end.
Verified review

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities

Traditional Japanese

You sleep on a traditional Japanese bed like a futon on the floor. This won't work for people who have problems getting up off the floor because you have knee problems or you're older. It is very relaxing since there is no TV or wifi in the rooms. The Japanese breakfast is really good.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant environment. Staff were responsive and thoughtful.
Verified review

10/10 Excellent

John C.

Liked: Cleanliness, staff & service, room comfort

Romantic getaway

Fantastic accommodation which provided a relaxing ambience. I felt I was transported back into Japan. No wifi and technology which meant I could just catch up on my reading and meditate. Meditation music was provided in the room. The futon was comfortable. Made me want to buy one for my own place! The spa was also very good. The breakfast was great and the salmon was cooked to perfection. Overall, highly recommend this place if you want a romantic and relaxed getaway.
Verified review

6/10 Okay

Marie

Liked: Cleanliness

Disappointed that no restaurant on days we stayed.

more than half rooms were occupied but no meals at night.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful, clean, authentic space. Kind, informative Japanese waitstaff, although strange-mannered man at reception-wouldn't wait for me to put on my shoes before taking key upon leaving, and tried to hand me an invoice while I was occupied tying my shoes, placing it on the floor infront of me in full view of my partner (who did not know what I'd paid up until then). Other than that everything went smoothly and the food was lovely.
Verified review

10/10 Excellent

Carla F.

Liked: Cleanliness, staff & service, room comfort

Very authentic experience

Exceptional service and great attention to detail!
Verified review

6/10 Okay

Martina

Disliked: Property conditions & facilities
Room too small to relax no place to sit back and relax
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Superb...but futons!; Value: Good quality for the cost; Service: Flawless, Fantastic service; Cleanliness: Spotless; Sublime Japanese breakfast! Spa treatments were exceptional
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
Facilities: Basic, Needs maintenance; Value: Acceptable price; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant, Delightful; Still a very relaxing weekend away
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Remarkable; Cleanliness: Spotless;
Verified review

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, property conditions & facilities
It was really enjoyable to stay in a traditional ryokan without having to fly all the way to Japan
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Service: Outstanding; Cleanliness: Lovely; Enough food to experience
Verified review

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive; Service: Outstanding; Cleanliness: Beautiful; Lovely hospitality and super relaxing atmosphere
Verified review

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Pricey; Service: Outstanding; Cleanliness: Spotless;
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Bargain; Service: Flawless; Cleanliness: Immaculate; One of a kind, definitely will return!

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