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Hepburn Spa Retreat

5.0 star property
Luxury hotel with a full-service spa and an indoor pool

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Photo gallery for Hepburn Spa Retreat

Exterior
Point of interest
Indoor pool
Point of interest
Full-size fridge, microwave, stovetop, dishwasher

Popular amenities

  • Pool
  • Kitchen
  • Spa
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
20-22 Mineral Springs Crescent, Hepburn Springs, VIC, 3461
  • Hepburn Bathhouse & Spa
    ‪3 min walk‬
  • Hepburn Mineral Springs Reserve
    ‪7 min walk‬
  • Lake Daylesford
    ‪7 min drive‬

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Room options

View all photos for King or Twin Retreat Villa

32-inch flat-screen TV with digital channels, TV, fireplace

King or Twin Retreat Villa

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Wellness Villa

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Wellness Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Wellness Villa (Optional Twin)

Separate tub and shower, hair dryer, bathrobes, slippers

Wellness Villa (Optional Twin)

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King Retreat Villa

32-inch flat-screen TV with digital channels, TV, fireplace

King Retreat Villa

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hepburn Springs

Hepburn Spa Retreat places you next to Hepburn Bathhouse & Spa and within a 5-minute walk of other popular sights like Hepburn Mineral Springs Reserve. This 10-room, 5-star hotel has indoor private hot tubs along with a full-service spa and an indoor pool.

What's nearby

  • Hepburn Bathhouse & Spa - 3 min walk - 0.2 miles
  • Hepburn Mineral Springs Reserve - 7 min walk - 0.4 miles
  • Convent Gallery - 5 min drive - 3.1 miles
  • Daylesford Regional Visitor Information Centre - 6 min drive - 3.3 miles
  • Lake Daylesford - 7 min drive - 3.6 miles

Getting around

  • Daylesford Station - 6 min drive
  • Melbourne Airport (MEL) - 76 min drive

Restaurants

  • ‪Daylesford Brewing Co. - ‬5 min drive
  • ‪Harvest Cafe - ‬4 min drive
  • ‪Pizzeria La Luna - ‬4 min drive
  • ‪Cliffy's Emporium - ‬5 min drive
  • ‪Hepburn Pizza - ‬8 min walk

About this property

Hepburn Spa Retreat

Luxury hotel with a full-service spa and an indoor pool
Guests of Hepburn Spa Retreat have access to a full-service spa, an indoor pool, and spa treatment rooms. If you plan to drive, free parking is available. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Other amenities at this luxury hotel include a terrace, a garden, and a hair salon.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and slippers. Indoor private hot tubs, kitchens, and fireplaces are also standard. Housekeeping is not available.
Recreational amenities at the hotel include an indoor pool.
The onsite spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Languages

English

Similar properties

Exterior

Hepburn at Hepburn

  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 301 reviews
$180 nightly
The price is $198
Jul 29 - Jul 30
Total includes taxes and fees
Hepburn at Hepburn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Minibar
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 75

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
The check-in location differs from the property location; go to: [Hepburn Bathhouse & Spa reception]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: AUD 75

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hepburn Spa Retreat Hotel Hepburn Springs
Hepburn Spa Retreat Hotel
Hepburn Spa Retreat Hepburn Springs
Hepburn Spa Retreat
Hepburn Spa Retreat Hotel
Hepburn Spa Retreat Hepburn Springs
Hepburn Spa Retreat Hotel Hepburn Springs

Frequently asked questions

Is a free cancellation option available at Hepburn Spa Retreat?

Hepburn Spa Retreat provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Hepburn Spa Retreat?

This hotel is located in Hepburn Springs, just steps from Hepburn Bathhouse & Spa and Hepburn Regional Park, and within a short walk of Hepburn Mineral Springs Reserve. You'll also find Portal 108 and Hepburn Springs Golf Course less than a mile away.

Is parking available on site at Hepburn Spa Retreat?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hepburn Spa Retreat?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, detox wraps, and couples treatments.

Does Hepburn Spa Retreat feature a casino on the premises?

No, Hepburn Spa Retreat doesn't have a casino.

Is there an indoor pool at Hepburn Spa Retreat?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hepburn Spa Retreat?

There are many amenities for couples at this hotel, including a fireplace as well as an indoor pool and a full-service spa.

Does Hepburn Spa Retreat have a hot tub?

Yes, this hotel features private indoor spa tubs in all guestrooms.

Does Hepburn Spa Retreat have a restaurant with a breakfast menu?

No, Hepburn Spa Retreat doesn't have a restaurant that serves breakfast.

Does Hepburn Spa Retreat allow pets to stay for free?

No, pets aren't allowed at Hepburn Spa Retreat.

Are there connecting rooms at Hepburn Spa Retreat?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hepburn Spa Retreat?

Yes, every guestroom at Hepburn Spa Retreat comes with a balcony.

Hepburn Spa Retreat Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 69 reviews
Rating 8 - Good. 18 out of 69 reviews
Rating 6 - Okay. 9 out of 69 reviews
Rating 4 - Poor. 6 out of 69 reviews
Rating 2 - Terrible. 6 out of 69 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely and well set up room. Tranquill. Local complimentary products on arrival. Lovely surrounds.
Stayed 3 nights in Feb 2025

8/10 Good

Danielle

Stayed 4 nights in Dec 2024

2/10 Terrible

Raelene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this venue did not deliver. Cleanliness… pubic hairs in toilet area, kitchen tampon packet on floor, couch cover dirty from other people’s oils, bath not sanitised, personal products in bath (left over jars of facial mask and body scrub from previous users). Fireplace didn’t work, broken curtains and venetians. No real compendium, connections for AV didn’t work properly, overhead light fittings dirty. Support information focuses on what you can’t do! Not enough support by staff, you can’t get anyone after hours nor do they call you back, labyrinth of phone diversions not necessarily addressing your enquiry. Not customer focused especially for what you pay, I’m still waiting for information about my spa booking….which didn’t happen. No extra pillows, blankets, throw in disrepair. People parking in the wrong spots because of conflicting and poor signage. Welcome box not so enviromentaly conscious, dairy yoghurt event though we were encouraged to select an alternative milk supply. We are regular travelers, this venue over promised and under delivered. Truly disappointed! The saving grace was we were in unit 1 and didn’t have to hike up 3 flights of stairs, so earlier on during booking the access request was considered. We overlooked other venues thinking we were going to have an exceptional stay for both our anniversary and my husband’s birthday. Going to Bellinzona next weekend!
Stayed 2 nights in Nov 2024

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice very relaxing accommodation
Stayed 2 nights in Oct 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Quiet and warm.
Stayed 1 night in Apr 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Damian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The couch look like it’s had a life but beside that not bad
Stayed 3 nights in Feb 2024

6/10 Okay

Corinna

Traveled with partner
Liked: Cleanliness
Great location, good sized room with a kitchenette which is convenient. It wasn’t what we were expecting; I wouldn’t describe it as luxury. The place could use a few updates: there were stains on the couch, the fireplace didn’t work, the audio system wasn’t usable without a cable which wasn’t present. There were no amenities for the spa which was a shame as it’s a good way to entice people to buy more products - it could be for purchase, give people the option! The bath was difficult to get in and out of and needed a step in as the sides were so high. The blackout curtains aren’t full blackout and a lot of light streams through from the night lights outside and in the morning. If you stay in one of the ground floor villas, be aware that you can hear those at the top walking up and down. I wouldn’t stay here again at that cost, it just wasn’t value for money. Much like staying in an Airbnb but no extra little touches that make a stay memorable.
Stayed 2 nights in Jan 2024

2/10 Terrible

Chelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
The price for the room should include access to pool shouldn't have to pay $58 each for an hour and half visit. Not many staff. Very loud neighbours thumping above us all night.

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Bethany

Disliked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Angela

Traveled with partner
It was secluded and close to spa
Stayed 1 night in Nov 2023

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was reception in the resort, you had to go to the Spa Mineral side, and then no information about how to contact anyone for after hours assistance. Housekeeping items were low. No steak knives, no tissues, lights above beds hanging a bit loosely. Needs some maintenance. Not walkable to anywhere except the mineral spa pool.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay so peaceful and quiet very close to the bathing house and a easy drive to Daylesford, plenty of places to eat and some nice walks too.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dianne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Leonidas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What a treat. This retreat has everything you need for a truly restful and relaxing stay. The enormous jetted tub, gas fireplace and cosy yet clean and minimalist furnishings made for a heavenly few days.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The retreat was perfect. It had everything we needed for a lovely get away, even a welcome basket which was greatly appreciated and walking distance to the mineral springs. Would highly recommend !!!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the tranquility of the area. The room was very space ,luxurious and extremely well appointed. I would definitely recommend it for a couple and I would come back.
Stayed 4 nights in Sep 2023

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the retreat, awesome spa, super comfy king bed and lovely warm fire. Will definitely return. Thank you
Stayed 3 nights in Apr 2023

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was lovely, and located very close to all of the sights that my partner and I were there to enjoy. The only downside was that despite the welcome book stating there was access to Foxtel, there didn't appear to be a remote available for this purpose. There also was no aerial connected to the TV in the bed area. We had a somewhat uncomfortable experience with the amount of flies that gained access to the villa, however were very grateful for the can of Raid included with the room. Overall we had a lovely weekend and would be happy to stay here again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Neil, Sandringham

Traveled with partner
Liked: Cleanliness, staff & service
Great position opposite the baths. Perfect for a romantic getaway - spa, wood /gas fire place. Cheers.

6/10 Okay

Hock Guan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

5 star hotel badly maintained

From the exterior, the villa looks good and even upon entering seeing the private jacuzzi feels good but once we start staying there, we find the place very poorly maintained. The light at our living was not working, the workman came with his boots on and step all over the carpet and floor. The jacuzzi in our room has a hole on the side cover by a foam board! This is supposedly a 5 star hotel, it is quite unacceptable! There is no staff to ask if our stay was good or not, the whole place is just managed by a staff who is the spa. It is very disappointing.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ellysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Sharon

Disliked: Cleanliness, amenities, property conditions & facilities
We were told 3 pm check in. At 3 30 pm upon being given a key we entered a messy yet to be cleaned facility No time could be ogives as to when it would be available. We cancelled our booking
Stayed 1 night in Apr 2022