2/10 Terrible
Kent C.
Aug 6, 2023
Disliked: Cleanliness
Bait and switch! Don’t rent from this property owner. VRBO is no help either.
The property listed here was what we originally reserved. At the last minute, we get an email that the rental has been "upgraded" to a different property. Since we just disembarked from a cruise and was travelling to the VRBO rental, we decide to roll with it and go to the new property. What a mistake that was. Upon arriving, the property has overgrown bushes, tree branches all over the walkway to the front door. Upon entering the house, the smell of garbage and old dirty carpet hits you. All the AC vents were covered in dust. The rooms only had half the lights working, 2 of the 4 toilets had toilet paper. The walls had holes which were poorly patched with plaster, the couch was half broken, so many things about this house which made our two night stay miserable. The neighborhood was much to be desired as well. No cell signal for any of us, only wifi was working. The AC also stopped working the first night. We contacted VRBO and they said it was policy that the property owners had a right to switch your rental to whatever they choose to. I will never use VRBO ever again.
Kent C.
Stayed 2 nights in Aug 2023