We were there Friday-Friday. Check in was simple and laid back. We had a question and texted but never heard back. There are no hair dryers in the rooms like you find in a hotel. Otherwise, everything we needed was available in the house. The townhome was spacious, clean, beautiful, with great, slightly obstructed views. The carport under the building was a mess. My husband spent an hour + cleaning it up as well as cleaning out the grill so we could make dinner. All appliances worked fine. I would stay here again but maybe in a slightly closer to the beach room.