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Sumitel Hotel 500 meters from Mall Road

3.5 star property

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Photo gallery for Sumitel Hotel 500 meters from Mall Road

Exterior
Aromatherapy, deep-tissue massages, Swedish massages, 1 treatment room
Breakfast buffet
Lobby
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
J P Sharma Road, Near Jai Complex, Darjeeling, WEST BENGAL, 734101
  • Place, Chowrasta
    ‪5 min walk‬
  • Place, Darjeeling Himalayan Railway
    ‪5 min walk‬
  • Place, Botanical Gardens
    ‪6 min walk‬
  • Airport, Bagdogra (IXB)
    ‪125 min drive‬

Room options

View all photos for Premium Room

Premium Room | Premium bedding, desk, blackout drapes, soundproofing

Premium Room

  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, Mountain View

Premium Room, Mountain View | Premium bedding, desk, blackout drapes, soundproofing

Premium Room, Mountain View

  • 168 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Quadruple Room, Mountain View

Premium Quadruple Room, Mountain View | Premium bedding, desk, blackout drapes, soundproofing

Premium Quadruple Room, Mountain View

  • 350 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Premium Room, City View

Premium Room, City View | Premium bedding, desk, blackout drapes, soundproofing

Premium Room, City View

  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Darjeeling

Sumitel Hotel 500 meters from Mall Road places you within a 10-minute stroll of Darjeeling Himalayan Railway and Botanical Gardens. This 21-room, 3.5-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Chowrasta - 5 min walk - 0.3 miles
  • Darjeeling Himalayan Railway - 5 min walk - 0.3 miles
  • Botanical Gardens - 6 min walk - 0.4 miles
  • Tibetan Buddhist Monastery - 18 min walk - 1.0 mile
  • Raj Bhavan - 8 min drive - 3.3 miles

Getting around

  • Darjeeling Station - 6 min walk
  • Bagdogra (IXB) - 167 min drive

Restaurants

  • ‪Glenarys - ‬5 min walk
  • ‪Noryang Tibetan Kitchen - ‬4 min walk
  • ‪Kunga Restaurant - ‬3 min walk
  • ‪The Park Restaurant  - ‬1 min walk
  • ‪Dekevas - ‬3 min walk

About this property

Sumitel Hotel 500 meters from Mall Road

Guests of Sumitel Hotel 500 meters from Mall Road enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this spa hotel include express check-out, an ATM, and a porter/bellhop.
42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls. Change of towels is available on request.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Restaurant
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The price is $27
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Charcoal

Things to do

  • Designer stores
  • Full-service spa
  • Shopping mall
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Front entrance ramp

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and PhonePe
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and PhonePe.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Sumitel Suites Spa
Sumitel Darjeeling
Sumitel Suites Spa by Sumi Yashshree
Sumitel Hotel 500 meters from Mall Road Hotel
Sumitel Hotel 500 meters from Mall Road Darjeeling
Sumitel Hotel 500 meters from Mall Road Hotel Darjeeling

Frequently asked questions

What is there to do near Sumitel Hotel 500 meters from Mall Road?

This hotel in Darjeeling is within a 10-minute walk of Darjeeling Himalayan Railway and Botanical Gardens. You'll also find Raj Bhavan and Himalayan Mountaineering Institute Museum within a short drive.

How much does it cost to stay at Sumitel Hotel 500 meters from Mall Road?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Sumitel Hotel 500 meters from Mall Road on Jul 3, 2026 start from $22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Sumitel Hotel 500 meters from Mall Road?

No, there isn't parking at this hotel.

Is a spa located at Sumitel Hotel 500 meters from Mall Road?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, and aromatherapy.

Does Sumitel Hotel 500 meters from Mall Road include a casino on the premises?

No, Sumitel Hotel 500 meters from Mall Road doesn't have a casino.

Is there an indoor pool at Sumitel Hotel 500 meters from Mall Road?

No, there is no indoor pool at this hotel.

Is Sumitel Hotel 500 meters from Mall Road good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Are there hot tubs at Sumitel Hotel 500 meters from Mall Road?

No, this hotel doesn't have a spa tub.

Does Sumitel Hotel 500 meters from Mall Road feature a restaurant that includes a breakfast menu?

No, Sumitel Hotel 500 meters from Mall Road doesn't have a restaurant that serves breakfast.

Does Sumitel Hotel 500 meters from Mall Road allow pets to stay for free?

No, pets and service animals aren't allowed at Sumitel Hotel 500 meters from Mall Road.

Are there connecting rooms at Sumitel Hotel 500 meters from Mall Road?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Sumitel Hotel 500 meters from Mall Road?

The closest major airport to Sumitel Hotel 500 meters from Mall Road is Gangtok (PYG-Pakyong), which is about 23.7 mi away. Another top airport is Bagdogra (IXB), which is around 24.9 mi away.

Can I book a room with a balcony at Sumitel Hotel 500 meters from Mall Road?

No, there aren't any guestrooms with balconies at Sumitel Hotel 500 meters from Mall Road.

Sumitel Hotel 500 meters from Mall Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and food
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mohua

Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars
Stayed 5 nights in Nov 2020
Verified

4/10 Poor

Anurag

Disliked: Cleanliness, amenities, property conditions & facilities
Had a horrible stay at this hotel. Except the view from the window and the bedroom, everything was horrible. The toilet bidet was leaking and I had to ask someone to come fix it. The toilet flush was overflowing at times. I slipped and fell in the shower because the bathroom floor is made to be slippery. On top of that, they charged us exorbitant prices for any food we bought there; way above the Darjeeling average.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sharmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were touched by your extremely courteous service. Please keep this up!
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Pritam

We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Namgyal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Shipra

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service

Total Fail!

The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Arijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good place. Staffs and amenities were good.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Shubham

Liked: Staff & service, amenities, property conditions & facilities
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service
It was great! I enjoyed my stay a lot. Would recommend!
Stayed 2 nights in Jan 2021
Verified

2/10 Terrible

Hitesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Mandy

Stayed 1 night in Dec 2022