Very comfy bed
The night staff associates were short toned and had an aggressive attitude. The way they spoke to me and other customers made it seem like the customers were inconveniencing the employees.
Check in staff not wearing mask. Not the end of the world for me, but for immunocompromised people it might be a problem.
Great property. Very near my meeting location is why I picked this hotel. Clean inside and functional amenities (ice machine). I liked the washing machine and dryer near the ice machine. I did not use them but they looked nice and would come in very handy.
The the place was well kept and the staff was friendly.
Customer Service personal America, was the nicest person to check us in,The food and serving area was excellent.Food was serve in a very neat and clean area.The food was at a perfect temperature. The breakfast area was excellent.We had a pleasant stay.Thank you.
Room was clean and bed was comfortable. Sheets a little worn, need some updating. Breakfast had plenty of options. My main complaint was they are remodeling and limited parking. We got in after midnight and no spaces available. I had to park across the street and then walk in the dark! Thankfully the area seems safe.
The hotel was close to the stadium. The access to highway was great. The staff was very great and helpful. I arrived a little early at the facility and there was no problem checking in. The hotel was quite and clean. The only thing was that the beds were extremely soft.
Great hotel and location!! We had a great time. We went to the Brazilian Steakhouse close to the hotel.
We have used this Hotel about four times and never have we been disappointed. The Staff is Awesome, rooms are always clean, Close to the Main Mall and other shops in Arlington. If you want to stay at a Safe Clean and Honest Hotel. This is it
Great Hotel with good lighting, and easy accessibility. Spacious rooms with very comfortable beds! Fantastic breakfast and friendly staff. Everything we ask for in a stay.
Everyone was nice and welcoming. Rooms were comfortable and clean. I will go back to this hotel.
The hotel was wonderful. The staff was great. The exterior of the hotel could have used a little update but besides that it was well worth the price. Easy to find and the room was beautiful.
I had a great experience the room was very nice and clean. The staff was great and the location was also wonderful, perfect for the Cowboys game and shopping. I plan to stay on my next trip to see the Cowboys play. GO COWBOYS!!!!
Most everything was great. The breakfast didn't have as much variety as other H.I. Express as we have stayed in and the hours were shorter. The food tasted good.
I like the holiday inn express brands because they have such comfortable beds, so they are my default hotel if available. This particular one has very comfy beds and is generally very quiet as it is mostly business travelers. The breakfast is OK, could certainly use some improvement. Rooms are comfortable with thermostat controls instead if messing with the dial on a window unit. And the gym is decent. Very few people use it so you almost always have your choice of equipment.
Thoroughly enjoyed my stay. Clean, quiet, restful. Just what I was looking for.
My husband and I traveled to Arlington for business. The room was clean and the atmosphere was very nice. Dennis made us feel right at home. We were very tired when we arrived and he was very kind to us. The entire staff was friendly and there were no problems. We would definitely stay here again.
Located in West Arlington within a short walk of The Parks Mall at Arlington, Holiday Inn Express Arlington, an IHG Hotel is within 2 miles (3 km) of USMD Health System. This 102-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.
All 102 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Free local calls, hair dryers, and safes are other standard amenities.
Guests staying at Holiday Inn Express Arlington, an IHG Hotel enjoy an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Very comfy bed
The night staff associates were short toned and had an aggressive attitude. The way they spoke to me and other customers made it seem like the customers were inconveniencing the employees.
Check in staff not wearing mask. Not the end of the world for me, but for immunocompromised people it might be a problem.
Great property. Very near my meeting location is why I picked this hotel. Clean inside and functional amenities (ice machine). I liked the washing machine and dryer near the ice machine. I did not use them but they looked nice and would come in very handy.
It was our pleasure to accommodate you at the Holiday Inn Express & Suites Arlington (I-20-Parks Mall). We are glad our location was ideal for you and that you were pleased with our excellent amenities. We work hard to meet and exceed our guests' expectations, and reviews like yours make it worthwhile! Thank you for your business, and we hope you will revisit us the next time you are in Arlington. Thank you! Silvia McIntosh, General Manager, Holiday Inn Express & Suites
The the place was well kept and the staff was friendly.
Thank you for the lovely review of the Holiday Inn Express & Suites Arlington (I-20-Parks Mall). We are happy to know you had a great stay with us and that you appreciated our clean facility as well as our friendly service. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Thank you! Silvia McIntosh, General Manager, Holiday Inn Express & Suites
Customer Service personal America, was the nicest person to check us in,The food and serving area was excellent.Food was serve in a very neat and clean area.The food was at a perfect temperature. The breakfast area was excellent.We had a pleasant stay.Thank you.
Yvonne, thank you for choosing Holiday Inn Express & Suites Arlington (I-20-Parks Mall). We are thrilled to read you loved the delicious food we served, and that you enjoyed everything during your stay. We hope you will choose us again so we can impress you on your next trip as well. Thank you! Silvia Tanner, General Manager, Holiday Inn Express & Suites
Room was clean and bed was comfortable. Sheets a little worn, need some updating. Breakfast had plenty of options. My main complaint was they are remodeling and limited parking. We got in after midnight and no spaces available. I had to park across the street and then walk in the dark! Thankfully the area seems safe.
Kayla, thank you for sharing your feedback on your stay at Holiday Inn Express & Suites Arlington (I-20-Parks Mall). Although we're happy our breakfast delighted your taste buds and that you had a good night's sleep, we're sorry for the inconvenience you had due to on-going renovation at the hotel. We value your business and hope you will visit us again to experience our refreshed property soon! Thank you! Silvia Tanner, General Manager, Holiday Inn Express & Suites
The hotel was close to the stadium. The access to highway was great. The staff was very great and helpful. I arrived a little early at the facility and there was no problem checking in. The hotel was quite and clean. The only thing was that the beds were extremely soft.
Tracy, thank you for being our guest at Holiday Inn Express & Suites Arlington (I-20 Parks Mall). We are glad you had an overall nice stay. However, we regret the issue you had with one of our front desk associates. Please be assured that we will follow up on your concerns and take appropriate action. Thank you for letting us know, and we hope to see you again soon. Thank you! Norma Gutierrez Front Office Manager Holiday Inn Express & Suites