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Recent guest reviews

Front desk..professional and friendly...will stay here again

The convenient location was a big plus when selecting this hotel.

Great hotel. Really nice and clean. Staff very friendly and helpful.

The staff and management was very offensive and I have zero intentions of ever going back

Good value and great service. Convenient, clean and good breakfast.

Nice Hotel close to restaurants and shopping!! Nice pool that stayed open until midnight.

Luke warm shower Food not gluten free Not for a diabetic Hotel was clean and elevator moved quickly

The furniture in our room was dirty, we did not want to sit on it. Very disappointed with an unwritten policy. We had reserved a room for three nights. After our first night at the hotel, our plans changed that next morning. We notified the hotel well before the 11:00am checkout time that our plans had changed. We told them we would not be staying for the second and third nights. The desk clerk said we did not give a 24-hour notice, so we would be charged for a second night. Nowhere could I find any policy about checking out early. The only policy I found was about no shows or cancelations on the first night. That policy was clear about giving a 24-hour notice.

Excellent accommodations and great staff. Really enjoyed our stay

would not recommend this hotel due to the manager. better to make a customer happy, would have booked 4 nights to exchange the one and he would not do it. Wont go back to McKinney Comfort Suites.

Hotel was very nice, modern, well kept. Staff was very nice, happy, helpful. Food selection was excellent and good.

N Central Expy McKinney TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Business center

Located within a mile (2 km) of Collin College, Comfort Suites McKinney-Allen is within 3 miles (5 km) of Collin County Courthouse. This 63-room hotel has free in-room WiFi, free self parking, and a fitness center.


Rooms

The 63 accommodations feature sitting areas. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests of Comfort Suites McKinney-Allen enjoy a fitness center, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 2

Suite, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Comfort Suites McKinney-Allen

Everyone (15) Family (3)
3
Everyone

By on May 20, 2020

Review comment responded on May 21, 2020

Dear Guest, Thanks for your stay and feedback.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Manager

1
Everyone

By on Feb 19, 2020

Review comment responded on Feb 19, 2020

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

5
Family with small children Family

Front desk..professional and friendly...will stay here again

By on Dec 18, 2019

Review comment responded on Dec 19, 2019

Dear Guest, Thanks for your nice comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

4
Everyone

By on Oct 20, 2019

Review comment responded on Nov 1, 2019

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

3
Family Business Business

The convenient location was a big plus when selecting this hotel.

By on Jul 25, 2019

Review comment responded on Jul 27, 2019

Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home at our reasonably priced hotel whenever you are in our area. Sincerely, Hotel Manager

4
Everyone

By on Jun 8, 2019

Review comment responded on Jun 10, 2019

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

4
Everyone

By on May 24, 2019

Review comment responded on May 25, 2019

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

5
Family

Great hotel. Really nice and clean. Staff very friendly and helpful.

By on Feb 27, 2019

Review comment responded on Feb 28, 2019

Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review. Your review is very much encouraging and motivating for our hotel and the staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon!!! Sincerely, Hotel Manager

1
Everyone

The staff and management was very offensive and I have zero intentions of ever going back

By on Feb 8, 2019

Review comment responded on Feb 9, 2019

Dear Guest, Thank you for staying at our hotel during your last visit to our area. We welcome your review and comments. We apologize for the staff's rude behavior. Hotel staff has been given special training for communication improvement with guests. We have also taken all the steps to ensure that our guests get the best services and hospitality during their stay. We invite you once again to choose our hotel again and feel the new experience of hospitality. Sincerely, Hotel Manager

1
Everyone

By on Feb 7, 2019

Review comment responded on Apr 30, 2019

Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact at any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again, Sincerely, Hotel Manager

Comfort Suites McKinney-Allen

1590 N Central Expy, McKinney, TX 75070
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