Eichardt's Private Hotel

5.0 star property
Winter wonderland with restaurant

Choose dates to view prices

Photo gallery for Eichardt's Private Hotel

The Penthouse | Private spa tub
Serves lunch and dinner
Lake View Suite | 2 bedrooms, premium bedding, pillowtop beds, free minibar items
Executive lounge
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Bar
  • 24/7 front desk
  • Room service
  • Kitchen

Explore the area

Map
2 Marine Parade, Queenstown, 9348
  • Queenstown Mall
    ‪2 min walk‬
  • Queenstown Gardens
    ‪3 min walk‬
  • Skyline Queenstown
    ‪8 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪10 min drive‬

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Room options

Heritage Suite

  • 747 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

The Penthouse

  • 2598 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

Lake View Suite

  • 753 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

The Gold Vault Suite

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

The Residence by Eichardt's

  • 1722 sq ft
  • Lake view
  • Sleeps 6
  • 3 King Beds

Earl St by Eichardt's

  • Lake view
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Queenstown

Located in Queenstown City Centre, Eichardt's Private Hotel is next to Queenstown Beach and Williams Cottage. This 5-star lodge welcomes guests with 14 rooms and conveniences like free in-room WiFi, free valet parking, and a gym.

What's nearby

  • Queenstown Mall - 2 min walk - 0.1 miles
  • Queenstown Gardens - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 3 min walk - 0.2 miles
  • Kiwi and Birdlife Park - 6 min walk - 0.4 miles
  • Skyline Queenstown - 8 min walk - 0.5 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Cookie Time - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mrs. Ferg Beach Street - ‬2 min walk

About this property

Eichardt's Private Hotel

Winter wonderland with restaurant
At Eichardt's Private Hotel, guests have access to a gym, free WiFi in public areas, and a business center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for NZD 260 per room one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this beach lodge include coffee/tea in a common area, a meeting room, and laundry facilities.
43-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include kitchens, iPod docks, and free minibar items.
Recreational amenities at the lodge include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, and Swedish massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Eichardts Bar
  • The Grille

Things to do

  • Boat tours
  • Gym
  • Helicopter/airplane tours
  • Private wine tours
  • Ski storage

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room kitchen
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • On a lake
  • Outdoor furniture

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1876
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchen
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 550.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: NZD 260 per room (one-way)
  • Rollaway bed fee: NZD 550.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the lodge at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Eichardt's
Eichardt's Hotel
Eichardt's Private
Eichardt's Private Hotel
Eichardt's Private Hotel Queenstown
Eichardt's Private Queenstown
Eichardts Private Queenstown
Eichardt's Private Hotel Lodge
Eichardt's Private Hotel Queenstown
Eichardt's Private Hotel Lodge Queenstown

Frequently asked questions

Is free cancellation available at Eichardt's Private Hotel?

Eichardt's Private Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see around Eichardt's Private Hotel?

This lodge is situated in Queenstown City Centre, just steps from Queenstown Beach and Skycity Queenstown Casino, and within a short walk of Skyline Queenstown. You'll also find Queenstown Mall and Lake Wakatipu less than a mile away.

Will I be able to park at Eichardt's Private Hotel?

Yes, valet parking and self parking are offered for free at the lodge.

Is there a spa at Eichardt's Private Hotel?

Spa services at the lodge include sports massages, deep-tissue massages, and couples treatments.

Does Eichardt's Private Hotel feature a casino on the premises?

No, Eichardt's Private Hotel doesn't have a casino.

Is there an indoor pool at Eichardt's Private Hotel?

No, there is no indoor pool at this lodge.

Is Eichardt's Private Hotel a good place to stay for couples?

This lakeside lodge offers many amenities for couples such as a bar and a restaurant with some guestrooms featuring fireplaces.

Does Eichardt's Private Hotel have a hot tub?

Yes, this lodge offers private outdoor spa tubs in some guestrooms.

Does Eichardt's Private Hotel have a restaurant with a breakfast menu?

Yes, Eichardt's Private Hotel serves free full breakfasts at Eichardts Bar each morning.

Does Eichardt's Private Hotel allow pets to stay free of charge?

No, pets aren't allowed at Eichardt's Private Hotel.

Does Eichardt's Private Hotel have connecting rooms?

No, this lodge doesn't feature connecting guestrooms.

How close is the airport from Eichardt's Private Hotel?

The closest major airport to Eichardt's Private Hotel is Queenstown Intl. Airport (ZQN), which is 4.8 mi away (9 minutes by car).

Are there rooms with balconies at Eichardt's Private Hotel?

Yes, some guestrooms at this lodge offer a balcony where guests can enjoy lake or mountain views.

Does Eichardt's Private Hotel offer wedding services?

Take advantage of the wedding venue at Eichardt's Private Hotel if you plan to say "I do" during your trip.

Eichardt's Private Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 70 reviews
Rating 8 - Good. 9 out of 70 reviews
Rating 6 - Okay. 2 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

weiping, Morgan Hill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - this is the place to stay!

Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time (there are only 5 rooms in the main building). We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Shared Parlor
Restaurant
View from the restaurant
Room 2
Stayed 3 nights in Jul 2024

10/10 Excellent

Jay, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Accommodations!
Stayed 1 night in Nov 2023

10/10 Excellent

Kam

Stayed 1 night in Sep 2023

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Liv J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

Geraldine, Bay of Plenty

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and overall beautiful property.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Tim, New York, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view, well appointed rooms, friendly and accommodating staff
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So good, we booked another night!

We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Neil, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.
Stayed 3 nights in Sep 2019

10/10 Excellent

Annie, Brisbane

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.
Stayed 4 nights in Aug 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Elegance!

This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged
Stayed 1 night in Feb 2019

6/10 Okay

Lori

Liked: Cleanliness, room comfort
Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of?
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, excellent location. Had a few difficulties with room which were resolved by the attentive staff. Only negative was the limited breakfast menu which had very few of the standard breakfast items (cereals, eggs, bacon, sausages).
Stayed 3 nights in Jan 2019