Good hotel, connected to the airport and metro station Airport (line 11). The rooms are clean, spacious, good breakfast included. I have extended my stay, and when I book the extension trough internet I choose the wrong room. Miss Rebecca and Mr Zack from the front desk were very helpful and upgrade ...
I was in Dongguan on business and tried this hotel because I heard many good things about it from others. Wow, were they right. It is a comfortable hotel with friendly staff. The rooms are beautiful, new, and clean. The pool is comfortable. The restaurants have great food from the east and west. ...
For the price to stay at the airport, this hotel cannot be beat. Free breakfast (great spread), the staff speaks excellent English, great gym and pool. If you are coming in on a late flight, this is the place to stay. Plus the metro is there so it's easy to get into the city.
Hotel facilities and location were terrific. It's fairly new so everything was clean and modern. One of the bellmen, Harash was awesome! He went above and beyond. The rest of the staff was average. Need to work on catering to guests of all nationalities. The night manager on my last night was particularly unhelpful. Food selection at breakfast and dinner buffets needs to be expanded. Breakfast was boring and I had to eat the same thing every day. Dinner was way worse. $43 for 95% Asian menu, some of which was inedible. I would have been better off eating at the Chinese or Japanese restaurants. Overall, it's a good hotel that needs more time to broaden it's services and food to westerners. I will stay here again if my favorite Hotel Pullman is not available.
It’s a great hotel just too pricey for the service
I needed a lot check out. Staff aloud me to keep my room until 15:00. Great service and staff.
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