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Hai Au Boutique Hotel & Spa

Property class: 3

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Photo gallery for Hai Au Boutique Hotel & Spa

A two-story building with a sign indicating a 100% Best Value Price Guarantee.
A hotel with a yellow facade, outdoor seating area with wicker furniture, and a sign reading "HAI AU Boutique Hotel".
A hotel room with a bed, bedside lamps, a nightstand, a potted plant, and a door.
A swimming pool with lounge chairs and umbrellas, surrounded by greenery and a mural.
A person at a barista station with a coffee machine and a red beverage container.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
576 Cua Dai Street, Hoi An, Da Nang
  • Place, Hoi An Cloth Market
    ‪7 min walk‬
  • Place, Central Market Hội An
    ‪8 min walk‬
  • Place, Hoi An Museum
    ‪10 min walk‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪56 min drive‬

Room options

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About the neighborhood

Hoi An

Located in Hoi An City Centre, Hai Au Boutique Hotel & Spa is within a 10-minute stroll of sights such as Precious Heritage Art Gallery Museum and Tran Duong House. This 41-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hoi An Cloth Market - 7 min walk - 0.4 miles
  • Central Market Hội An - 8 min walk - 0.5 miles
  • Quan Cong Temple - 8 min walk - 0.5 miles
  • Hoi An Museum - 10 min walk - 0.6 miles
  • Hoi An Night Market - 17 min walk - 0.9 miles

Getting around

  • Ga Thanh Khe Station - 29 min drive
  • Da Nang Intl. Airport (DAD) - 51 min drive

Restaurants

  • ‪The Noodle House - ‬9 min walk
  • ‪Com Linh - ‬11 min walk
  • ‪Highlands Coffee - ‬8 min walk
  • ‪Phố Xưa - ‬11 min walk
  • ‪Quán Cao lầu Bá Lễ - ‬9 min walk

About this property

Hai Au Boutique Hotel & Spa

Guests staying at Hai Au Boutique Hotel & Spa enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of limited parking, along with an airport shuttle. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a computer station, a library, and express check-out.
Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and DVD players. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Minibars, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 15 2026 to December 31 2026 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from August 15 to December 31:
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge
  • Laundry facilities
  • Parking area
  • Spa
The property will be renovating from August 8 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Spa
  • Swimming pool

Alternate facilities are located offsite and include:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 250000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Au Hotel
Hai Au
Hai Au Boutique Hotel Hoi An
Hai Au Boutique Hotel
Hai Au Hotel Hoi An
Hai Au Boutique Hoi An
Hai Au Boutique
Hai Au Boutique & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel
Hai Au Boutique Hotel & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel Hoi An

Frequently asked questions

What can I see around Hai Au Boutique Hotel & Spa?

This hotel is situated in Hoi An City Centre within a 10-minute walk of Central Market Hội An, Quan Cong Temple, and Assembly Hall of the Chaozhou Chinese Congregation. You'll also find Hoi An Night Market and Cua Dai Beach within a short drive.

Is there parking available at Hai Au Boutique Hotel & Spa?

Yes, though parking is limited parking.

Is there a spa at Hai Au Boutique Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, massages, and mani/pedis. The spa is closed on Mondays, Tuesdays, Wednesdays, Thursdays, and Sundays.

Does Hai Au Boutique Hotel & Spa feature a casino on the premises?

No, Hai Au Boutique Hotel & Spa doesn't have a casino.

Is there an indoor pool at Hai Au Boutique Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hai Au Boutique Hotel & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hai Au Boutique Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Hai Au Boutique Hotel & Spa have a restaurant that serves breakfast?

No, Hai Au Boutique Hotel & Spa doesn't have a restaurant that serves breakfast.

Will Hai Au Boutique Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hai Au Boutique Hotel & Spa.

Are there connecting rooms at Hai Au Boutique Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hai Au Boutique Hotel & Spa?

The closest major airport to Hai Au Boutique Hotel & Spa is Da Nang Intl. Airport (DAD), which is 18.1 mi away (51 minutes by car).

Are there rooms with balconies at Hai Au Boutique Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Hai Au Boutique Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 443 reviews
Rating 8 - Good. 159 out of 443 reviews
Rating 6 - Okay. 41 out of 443 reviews
Rating 4 - Poor. 9 out of 443 reviews
Rating 2 - Terrible. 5 out of 443 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located and very friendly staff.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the hotel was very close to restaurants and boutiques
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Huy

Liked: Cleanliness, amenities
Great hospitality!
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
The room was a very good size and very clean. The hotel is within a short walk of all major attractions and is in a safe area. Hing and Helen and their staff could not have been more helpful or welcoming.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay Helen and Hien (sorry if i spelt that wrong) are fantastic so friendly always greeted with big happy smiles they couldn't do enough for me thank you so much i will be back for a longer stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stayed here. A jewel! Excellent location. Awesome garage parking. Awesome staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Good friendly people
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, amazing Pho and fresh squeezed orange juice in the morning. We enjoyed the pool and how close this hotel was to everything. Our room was a little smelly from the bathroom, so hoping this gets worked out because everything else was wonderful about our stay.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but most buildings in Hoi Ann affected by rising dampness.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didn't have a good stay here , rooms very not sound proof so you could hear noise from next buildings and other guests. The only good thing about hotel is it's location and breakfast .
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Helen who runs the front desk and takes care of things is awesome - super nice, friendly, knowledgeable and always a smile. Nice location pretty close to downtown and easy connection to the beach. Pool is private, decent sized and like every other pool in Vietnam at this time it is warm water. Our room faced the street but was still quiet with good windows.
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good . not too expensive.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un rafraîchissement svp

Le personnel est très aidant. Nous sommes à notre troisième réservation à cet hôtel. Mais je dois dire que cet hôtel a besoin de rafraîchissement. Un peu de peinture. Cet hôtel est très bien situé. Nous l’aimons bien
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’hôtel a besoin un peu de rafraîchissement,d’amour. Mais le personnel est aidant et sympathique
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Josefin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otroligt litet mysigt hotell strax utanför gamla stan. EXTREMT trevlig personal och väldigt tillmötesgående, smidigt med kontakt via whatsapp under vistelsen och hjälpte till med resa till flygplatsen och lokala tips. Kommer definitivt bo här igen om vi kommer tillbaka!
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

kunio

朝食のレパートリーが少なくて、残念でした。
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Heinz

Disliked: Cleanliness, staff & service, property conditions & facilities
Khách sạn ok, vị trí gần trung tâm, phòng tương đối. Tuy nhiên nhân viên LỄ TÂN RẤT THÔ LỖ, KHIẾM NHÃ,.. với khách. Nhất là cô lễ tân Hellen, dù biết khách đã có vợ nhưng vẫn cố tình lấy thông tin liên lạc và nhắn tin lẳng lơ, làm phiền khách. Thật chẳng ra làm sao!!!
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour au Hai Au Hotel

Excellent séjour avec un personnel compétent et très agreable comme Kidd le receptionniste. Le petit dejeuner était tres bon et avec beaucoup de choix. Nous reviendrons dans cet hôtel
Stayed 4 nights in Mar 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff but property need upgrade. TV channels were poor in quality. Internet speed was good. No lift. Nice location that is close to restaurants and water.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
設備は古いが部屋は綺麗にされている。 スタッフは皆若く笑顔で接客してくれます。 朝食もそこそこ種類があり満足でした。 旧市街にも近く便利でした。
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Juan Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities

Bien

En general todo muy bien. El desayuno muy bueno. El staff muy servicial. Te ayudan con todos los tours o arriendo de bicicleta o moto. Lo único no tan bueno, al menos de la habitación que nos dieron a nosotros (208), es que hay mucho ruido en las mañanas (suenan teléfonos, portazos, gritos de la gente que hace aseo, hasta un gallo nos cantaba en el oído!).
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a colonial mansion turned to hotel, with huge stairways and alleys between rooms; the dining room is also huge. We just love the classic look of the building. It is within walking distance to Old Hoa An and its many attractions (UN heritage sites, silk factory, river shore walkway), shops and local markets. Breakfast buffet has a good variety of western and Vietnamese food, we were there for 5 days and still enjoyed the menu. Our room booked through Expedia is large, comfortable and clean. It has a patio door opened to a small balcony, overlooking the alley along the hotel; we could see or hear the heavy rain pattering the glass, a nostalgic memory of rainy season in Central Vietnam. We already mark this place in our future visit to Hoi An.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

MCC

Liked: Staff & service, amenities, property conditions & facilities
Something about this hotel connected me to memories of a place where I used to have a youth summer camp in Portugal. I guess pretty ok for a 3-star hotel. :) I like the little balconies, the quietude... it's not too far from the main tourist spots...
Stayed 4 nights in Sep 2019