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Terracotta Hotel & Resort Dalat

4.0 out of 5.0

Recent guest reviews

I decided to stay here 2 night for a birthday trip to relax after 2 busy days in the center. The location is quite impressive with a lagre area located by the Tuyen Lam lake and about 7km from the center. The resort is surrounded by flowers and pine trees. Rooms are spacious and clean, big toilet with a bathtub, verry basic room with all needed. The facilities are quite adequate: pool, gymnasium, kid clud, spa, karaoke room... and beautiful restaurant view. Breakfast was ok but almost all are asian food. Restaurant staffs are friendly and helpful. Let enjoy the feeling of walking around the resort every early morning or afternoon. Truly peaceful with stunning scenery and i love it so much. But there was a bit of disappointed about the staffs in the lobby as well as the security station. There was not eyes connection between us during the whole time i stay there except checkin time, even though i tried to connect with them many time. Smile is very important to wellcome guests and your resort is a 4 star resort. I think that is so unprofessional. But overall, its still a good resort and ideal place. I would recommend it to my friends.

How wonderful it is! Everything was very good, especically all staffs. They all are very friendly, professional. The managers should have a big appreciation about them so that they have a big motivation to work better everyday. I will go back soon. Promise.

Best choice for my vacation weekend. Breathe in the pure air. Walking around Tuyen Lam lake and feeling the lovely views in Terracotta. Flowers were planted across the street. Friendly staff, great services, good foods and beautiful sightseeing! Thanks for good services 👍👍👍 I will come back here again in future with my family

We got a 3 bedroom villa which located beside a lake through timeshare. Beautiful and clean resort. Staffs are friendly. The resorts surrounded by flowers. There is a small vegetable farm nearby. The resort provides free shuttle bus to the Dalat city. There is a small heated pool, game rooms & kids corner. It will be good if the resort provides bicycle rental service to their guests.

Located close to the town of Da Lat, the Terracotta is a hotel/ resort prized by people from Ho Chi Minh/ tourists that wish to escape the heath from the southern city. The hotel has a variety of amenities: gym, indoor pool, tennis and badminton courts. Rooms are clean, international TV channels, internet and a small fridge. Depending on the room you get, you will have a vue of the lake or the grounds. Some of them have balconies. The hotel is surrounded by beautiful gardens that can be enjoyed by walking on the numerous pathways. Very quiet atmosphere. Only drawdown: only one restaurant and nothing around. You can take a taxi to go to the city, about 20 minutes.

Dont be fooled by the cheap price make sure you pay a bit more and book the villas by the lake. Hotel rooms are noisy as they tend to work in the main courtyard till midnight. Service needs improvement as we waited for over an hour for our meal at dinner. Indoor pool isnt inviting as it's very small and kids are very noisy as the area echoes. But on a positive note there is a free shuttle bus into town which is 8km from resort and the location is lovely but only if you stay in the lakeside villas

Incredibly beautiful resort with tons of flowers, lake front. Very romantic, quiet and comfortable. The villas are surrounded by flowers and pine trees, creating a very romantic, soothing, calm effect. The 3 bedrooms, all masters suites are extremely comfortable, all have lake view. Quite a place!

We decides to spend our first wedding anniversary at a quiet place with nature. Terracotta Danang is an ideal place for its own lanscape which is nearby Tuyen Lam lake and in a middle of pines. However, the more excited we are, the more disappointed we become with their service. 2 weeks in advance, I contacted their reservation to order a tiramisu and one bunch of flowers as a surprised for my husband. I was informed that the flower is free of charge and the cake is chargeable. With the email confirms for the cake, I sent them the sweet wordings to write on it and receive all confirmed. Few days later, one waitress called my cellphone and asked if I could repeat all request for the cake because they did not get any information. Miscommunication can happen and we did not mind much about that. Well, and now how we spend our anniversary. We got early check in and the cake was set up on our table without any wordings. No cutleries and of course no flowers. I called reception to inform and well, no appology, no action neither. It was embarassing because my husband also ordered a cake for me and we did not know this cake is from me or from him until they asked me to pay. On their website/ hotel.com website, we have not been informed that we will share the living room with other family. It is not a big deal but please when you do your commercial, at least let people know so they are not expecting something private. Although the family shared living room with us are nice, we still could not stand the seafood smell all night long right in front of our door when they cook. How private it was. Reception staffs speak English well, just need more eyes contact and welcome because we are not their enermies. We rent moto for few hours to go to the city and one concierge staff was busy chewing something in her mouth. Pretty rude for us and they also could not understand what does "helmet" mean when we askes for. Hope they can improve their service.

One of the most spacious, beautiful villas we stayed in Dalat! Beautiful view of the lake & magnificent flowers! Love the tranquility and the beauty of the place. The resort is away from the busy, noisy of town, but they provide free shuttles to and from town several times a day so it's not a problem. Kitchen could use a little improvement.

We booked 2 rooms there (4 adults and 2 children) and wrote in the request form that we would like those 2 rooms near each other, but the resort put us in 2 rooms which are far from each other. We were not very happy about that. But the resort itself is so beautiful and peaceful. There are some lovely organic vegetable gardens in the resort. We booked a 30 minute tour by resort vehicle to go around there. It was a bit expensive but it was so nice. We hope that the service there could be improved so that we can come back with hesitance.

Zone 7.9,Tuyen Lam Lake, Ward 3 Da Lat Lam Dong

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Indoor pool

Within a short walk of Tuyen Lam Lake, Terracotta Hotel & Resort Dalat is within a mile (2 km) of Truc Lam Zen Monastery. This 315-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free valet parking. On a lake, the hotel is also close to Truc Lam Temple and Datanla Falls.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All 315 rooms feature full-sized refrigerators/freezers, minibars, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free bottled water, and ceiling fans are also available.


Property features

Built in 2014, the brand new Terracotta Hotel & Resort Dalat offers an indoor pool, a health club, and a sauna. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for VND 150000 per person one way. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this family-friendly hotel include an outdoor tennis court, free WiFi in public areas, and 4 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 196 reviews