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Hôtel de l'île

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Photo gallery for Hôtel de l'île

Restaurant
Front of property
Reception
Front of property
Comfort Double Room | Desk, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
48 Rue de Metz, Custines, 54260
  • Place, Lorraine Regional Natural Park
    ‪13 min walk‬
  • Place, Parc de la Pepiniere
    ‪16 min drive‬
  • Place, Place Stanislas
    ‪20 min drive‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 1 Bedroom

Premium Room, 1 Bedroom | Desk, free WiFi

Premium Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Custines

Hôtel de l'île is located 2 mi (3.3 km) from Lorraine Regional Natural Park and within a 10-minute drive of Parc Nautique et Loisirs FROUARD. This 30-room, 3-star hotel welcomes guests with conveniences like a restaurant and free in-room WiFi.

What's nearby

  • Lorraine Regional Natural Park - 13 min walk - 0.7 miles
  • Parc de la Pepiniere - 16 min drive - 10.5 miles
  • Place Stanislas - 20 min drive - 11.6 miles
  • Congress Center Jean Prouve - 23 min drive - 10.5 miles
  • Nancy Hotel de Ville - 23 min drive - 11.8 miles

Getting around

  • Nancy Marbache Station - 4 min drive
  • Metz (ETZ-Metz - Nancy - Lorraine) - 23 min drive

Restaurants

  • ‪Le Capricorne - ‬10 min drive
  • ‪L'Olympe - ‬7 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Buffalo Grill - ‬9 min drive
  • ‪KFC - ‬8 min drive

About this property

Hôtel de l'île

Guests of Hôtel de l'île enjoy free WiFi in public areas, a meeting room, and a garden. The front desk has multilingual staff that can answer questions about the accommodations, services, and more.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8.80 per person
  • A restaurant

Restaurants on site

  • Restaurant Sabatini

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 3.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8.80 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2:00 PM—-10 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel L'ile Rest. Sabatini CUSTINES
L'ile Rest. Sabatini CUSTINES
Hotel L'ile Rest. Sabatini
Hotel L'ile Custines
L'ile Custines
Hôtel de l'île Hotel
Hôtel de l'île Custines
Hôtel de l'île Hotel Custines

Frequently asked questions

What can I see around Hôtel de l'île?

This hotel is located in Custines, close to Zénith de Nancy and Parc Nautique et Loisirs FROUARD. Lorraine Regional Natural Park is also within a driving distance of 1.9 mi.

How much does it cost to stay at Hôtel de l'île?

As of Jul 11, 2026, prices found for a 1-night stay for 2 adults at Hôtel de l'île on Jul 31, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hôtel de l'île?

No, this hotel doesn't offer parking.

Does Hôtel de l'île feature a casino?

No, Hôtel de l'île doesn't have a casino.

Is there an indoor pool at Hôtel de l'île?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hôtel de l'île?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a restaurant and a garden.

Are there hot tubs at Hôtel de l'île?

No, this hotel doesn't have a spa tub.

Does Hôtel de l'île have a restaurant with a breakfast menu?

Yes, Hôtel de l'île serves buffet breakfast for a surcharge each morning at Restaurant Sabatini.

Does Hôtel de l'île allow pets to stay free of charge?

No, pets aren't allowed at Hôtel de l'île.

Are there connecting rooms at Hôtel de l'île?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hôtel de l'île?

The closest major airport to Hôtel de l'île is Metz (ETZ-Metz - Nancy - Lorraine), which is 17.9 mi away (23 minutes by car).

Are there rooms with balconies at Hôtel de l'île?

No, you won't find guestrooms with balconies at Hôtel de l'île.

Hôtel de l'île Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 33 reviews
Rating 8 - Good. 15 out of 33 reviews
Rating 6 - Okay. 7 out of 33 reviews
Rating 4 - Poor. 6 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, room comfort

Fantastisk service

Selv om restauranten var lukket, lavede de en dejlig anretning til os. Fantanstisk service.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un personnelle adorable
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Tommy

Liked: Cleanliness, staff & service
Bra som övernattning ligger nära motorvägen.
Stayed 1 night in Jul 2020
Verified

4/10 Poor

Janine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Attention aux heures d’arrivée

Selon la confirmation de ma réservation notre arrivée était possible à partir de 14heures le samedi. A notre arrivée nous avons constaté que l’accueil n’était assuré qu’avant 14 h ou après 17h30!! Il nous a fallu appeler pour qu’une personne vienne. Celle-ci nous a dit que nous avions de la chance qu’elle soit chez elle en raison du mauvais temps.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Vriendelijke bediening, ontbijt was niet wat ik er van verwachte.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Sargis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super

Petit hotel tenu en famille ainsi que le restaurant attenant.très acceuillant et symphatique.je reccommande
Stayed 1 night in Jul 2019
Verified

4/10 Poor

christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel d'un autre temps... face à l'autoroute Bruyant et sans confort ...
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
L'hôtel possède un excellent restaurant mais l'état de la chambre n° 220 que j'ai occupée avec mon épouse était plutôt sale (moquette pleine de taches) et la chambre gagnerait à être rafraîchie. De plus le double lit est trop juste pour 2 personnes et un lit un peu plus large devrait y être installé. La salle de bain aussi devrait être rafraîchie et une paroi vitrée ou un rideau de douche serait bienvenu.. Par contre aussi bien le personnel de l'hôtel que celui du restaurant sont souriants, accueillants et serviables.
Stayed 1 night in May 2019
Verified

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the highway is very close by, so allways ask for room backside, the shower is very small. breakfast is very simple, dinner in the restaurant very good
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Vera

Liked: Cleanliness, staff & service

Moselradweg

Hotel liegt direkt am Moselradweg. Das dazu gehörende Restaurant hat eine große Auswahl. Besitzer war sehr hilsbereich und zuvorkommend
Stayed 1 night in Aug 2018
Verified

8/10 Good

Ulf

Liked: Cleanliness, staff & service, room comfort

Nice

Nice room, nice bed, breakfast is very continental and not worth the price if you have a choice.
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Satisfaisant.

Personnel très accueillant, tarif compétitif, chambre propre mais rustique. Restaurant au top!
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice location, very dated rooms

The hotel is located in a very scenic part of France. The staff are friendly. The rooms are very dated. The smell from the toilet is very strong which I assume is due to the water. I had to leave the window open the whole time I was in the room just to make it acceptable. Carpet was stained or bleached. bed was a little lumpy. Good WIFI. breakfast ok, but not a great selection. No drinks or vending machines availble.
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service

Gastvrij hotel

Voor 5e jaar op rij boeken we dit hotel als tussenstop voor onze vakantie,leuk simpel maar net hotel met goede bedden en vriendelijk personeel en niet duur
Stayed 1 night in Aug 2017
Verified

6/10 Okay

Sonia

Disliked: Property conditions & facilities

Je ne recommande pas

L'accueil n'a pas été très chaleureux, une fois installé dans notre chambre une personne est entré dans même frapper en croyant qu'il n'y avait personne. Quand nous sommes rentré de notre soirée, notre carte n'ouvrait plus là porte. Une personne à du se déplacer. La chambre n'était pas terrible même très vieillot avec beaucoup d'humidité dans la salle de bain. Bref pas une bonne expérience pour ma part.
Stayed 1 night in Jun 2017
Verified

6/10 Okay

sylvie

Liked: Cleanliness, staff & service, room comfort

Hôtel très accessible.

L'accueil a été très agréable, le service aussi. Seul conseil à donner aux hôteliers, raffraichissez vos salles de bain et changer le style vieillissant de la chambre. Attention aux odeurs de fosse septique dans les communs et dans la chambre, c'est difficilement supportable.
Verified

4/10 Poor

emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une bonne rénovation s'impose trop cher

Prestations décevante pour le prix odeur désagréable peu de confort pour un prix élevé!
Verified

10/10 Excellent

CYRILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Raf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019
Verified

6/10 Okay

Béatrice

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Pierre Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018