Casa de Campo3.0 out of 5.0
Recent guest reviews
After weeks of staying in cheap hostels, we decided to splurge and stay in the Junior Suite with the jacuzzi, fire place and amazing 180 degree views. Our stay started off wonderfully as we sipped wine and enjoyed the view. But soon we stated to realize how cold the room was becoming and that we didn't have any water... We left the heater on and went for dinner to return to a barely warmed room and finally some water. The next morning we woke to the sound of water and found the toilet pouring water out, something appeared to be cracked. Two helpful staff members attempted to fix it but we were informed we'd have to switch rooms... I asked if there was a view in the new room and was informed that it was a bigger, nicer suite with a view. We spent the morning packing up or stuff, then waiting for our new room to be clean, finally to move in and be disappointed. The room was nice, sort of cave-like with lots of rock. But it was dark, cold and had no view... by this point we'd missed the departure time to go tour the sacred valley. I asked the front desk for a discount for our troubles and she said "yes" and that we'd deal with it later. We returned later that evening and were offered a 10 USD dollar discount. We explained how that was an unacceptable discount for the lost time, trouble and disappointment. We pleased our case that we were warmer, more comfortable and happier at a place closer to the main square and less than half the price. The language barrier was rather tricky during this conversation. When it appeared that they couldn't budge on their offer, we then asked for our money back for the remaining two nights of our stay so that we could leave to somewhere more affordable and more comfortable. They again told us that was not possible and called their boss. After over an hour of discussions we were finally offered our money back for the last night of our stay and we had to switch to a new hostel in the morning. The women at the front desk seemed incredibly helpless and I felt very bad for them for having to work under such a selfish boss who appeared to be bullying them. Overall I can say that this place was beautifully unique and the breakfast was decent, but the comfort and facilities did not match the price.
We loved Cusco and Casa De Campo made the experience even more unique. The style of the place, the gardens and yes even the stairs all added to the feel of being in Cusco. Our room had an amazing veiw over Cusco and was so quaint, we adored it. Bed was comfy, breakfasts were adequate and again with a veiw. Staff were friendly and accommodated us with a room on our very early arrival. Located close to historial centre and safe area. Highly recommended.
only good things I can say about this hotel from the amazing breakfast till the great people working there everything was perfect our room had a big window with a panoramic view of the Cusco City and from there we could see the main square of Cusco
a fun, funky, clean hotel in Cuzco. staff were fantastic. views were spectacular. each room is decorated in the style of a different artist. must navigate multiple stairs to get the the rooms to beware if this is an issue. otherwise a unique hotel. staff bent over backwards to make our stay great. will definitely be back again.
We enjoy our staying in this beautiful place. It has a perfect view of the whole city. Everything in the historical Cusco city map can be seen from the room window. From day one to the end the hotel staff was helpful nice and very professional. For people who love natural life, the cold water is perfect to be healthy and dynamic.
we had a charmig welcome and the staff was always happy to give advice and help out as they could. the architecture of the building and the individual rooms is very particular and follows curved shapes, makes you feel a bit like in a fairy tale. the rooms were clean with enough space and we even had a fireplace. the buffet breakfast is served in a "skycube" with over 180 degree view on cusco and it always included fresh fruits and vegs. the downtown is at walking distance, but the neighborhood is pretty calm. would definitely go back!
This hotel is really worth staying in. The rooms are very clean, flowers everywhere, the view is fantastic and the staff very friendly. Breakfast is served with a sunny smile and when it is cold the fire is lit in the fire place....staff does really everything to make your stay as comfortable as they can !
The location is perfect, as long as you're okay with a climb -- it's definitely not in the lowest part of the city, but you'll see so much more staying up on Calle Tanda Pata. The staff are friendly, and the hotel has a resident cat and 2 dogs that are actually friendly and worth petting (unlike the street animals). My room was a bit chilly without a heater (I picked up a cheap one), but it did come with a thick blanket, and it has been warm enough. I would say that they really need to pay more attention to detail -- my bathroom had clearly been resealed and the door re-stained while still on the hinges -- which meant there's a ton of wood stain dried like glue to the tile floors, and tons of clear caulk around the sink and on the floor as well (it'll probably never come off). I did like they also have a laundry service at the front desk.
You can't beat the atmosphere and views at this hotel. It is a bit rustic, which adds to the charm, but still quite comfortable. We spent a lot of time exploring the multiple levels of terraces and courtyards and really enjoyed the view over Cusco while eating our complimentary breakfast. Beds were comfortable, the room temperature was easily adapted to our desired setting, water was hot in shower. There were enough electrical outlets to charge all of our razors, phones and camera batteries, but we do travel with small portable power strips that made this more manageable than it would have otherwise been. In-room WiFi was fine. It is a bit of a hike to the Plaza de Armas and restaurants, but we prefer lodging that is a bit out of the way.
Although located in a quiet street and having a nice infrastructure, the hotel lacks of service and cleanness. The rooms where not clean, some of them too small. The staff were not very helpful. They lost a sweater at the cleaning service and didn't compensate. The only positive thing is the view which is gorgeous.
- Free buffet breakfast
- Free WiFi and wired Internet in public areas
- Rooftop terrace
- 24-hour front desk
Located in San Blas, Casa de Campo is within a 10-minute stroll of sights such as San Blas Church and Pre-Columbian Art Museum. The 49 rooms at this 3-star hotel include kitchenettes and private yards and guests can enjoy free breakfast. Hatunrumiyoc and Museum of Religious Art are a short walk away.
Free buffet breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room.
The 49 rooms feature kitchenettes. Other standard amenities include private yards and phones.
Guests of Casa de Campo enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. This hotel also has a garden.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 158 reviews