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Hotel Carlos V

3.0 star property

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Photo gallery for Hotel Carlos V

Free daily buffet breakfast
Free daily buffet breakfast
Reception
Family Quadruple Room, Multiple Beds | Down comforters, in-room safe, desk, blackout drapes
Property entrance

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Calle Tecsecocha 490-A, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪17 min drive‬

Room options

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds | Down comforters, in-room safe, desk, blackout drapes

Family Quadruple Room, Multiple Beds

  • 161 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Down comforters, in-room safe, desk, blackout drapes

Standard Double Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Cusco

Located in Cusco Historic Center, Hotel Carlos V is next to Museo de Plantas Sagradas Magicas y Medicinales and Plaza Sán Cristobal. This 30-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Plaza de Armas - 2 min walk - 0.1 miles
  • Cusco Cathedral - 3 min walk - 0.2 miles
  • Plaza El Regocijo - 3 min walk - 0.2 miles
  • Twelve Angled Stone - 7 min walk - 0.4 miles
  • San Pedro Market - 10 min walk - 0.6 miles

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 19 min drive

Restaurants

  • ‪Andean Grill - ‬2 min walk
  • ‪Qucharitas - ‬2 min walk
  • ‪La Cantina - ‬2 min walk
  • ‪La República del Pisco - ‬2 min walk
  • ‪urpi restaurante - ‬1 min walk

About this property

Hotel Carlos V

Guests staying at Hotel Carlos V enjoy free WiFi in public areas and laundry facilities. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 10.00 per vehicle one-way, as well as a train station shuttle. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer free toiletries. Other standard amenities include safes, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 11.0 per night

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 10.00 per vehicle (one-way)
  • Rollaway bed fee: USD 11.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: 11:00 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply).
Property Registration Number 209600046315

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Carlos V Cusco
Carlos V Cusco
Hotel Carlos V Hotel
Hotel Carlos V Cusco
Hotel Carlos V Hotel Cusco

Frequently asked questions

Is a free cancellation option available at Hotel Carlos V?

Hotel Carlos V provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Hotel Carlos V?

This hotel is situated in Cusco Historic Center, just steps from Museo de Plantas Sagradas Magicas y Medicinales and Plaza Sán Cristobal, and within a short walk of Plaza de Armas. You'll also find Museum of Contemporary Art and Inca Museum less than a mile away.

Is there parking available at Hotel Carlos V?

No, there isn't parking at this hotel.

Does Hotel Carlos V include a casino on the premises?

No, Hotel Carlos V doesn't have a casino.

Will I find an indoor pool at Hotel Carlos V?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Carlos V?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a down comforter as well as a restaurant.

Are there hot tubs at Hotel Carlos V?

No, there isn't a spa tub at this hotel.

Does Hotel Carlos V have a restaurant with a breakfast menu?

Yes, Hotel Carlos V serves free buffet breakfast each morning from its restaurant.

Will Hotel Carlos V allow pets to stay free of charge?

No, pets aren't allowed at Hotel Carlos V.

Are there connecting rooms at Hotel Carlos V?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Carlos V?

The closest major airport to Hotel Carlos V is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.8 mi away (19 minutes by car).

Are there rooms with balconies at Hotel Carlos V?

No, there aren't any guestrooms with balconies at Hotel Carlos V.

Hotel Carlos V Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 4 out of 11 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Nelida

This hotel do not exit any more I have to re-do a new booking whit the present hotel and shorted my stay in this city and buy another air plane ticket to comeback to the city what I came.
Stayed 12 nights in Jul 2022

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, I did not enjoy the stay in this hotel. It was extremely cold, Sometimes there was no hot water. Sometimes we would get at least a bar soap, bed moved all over the place. That and other inconviniences.

2/10 Terrible

Samantha, H, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mould-Ridden Hell Hole

Initially given a twin room when a double was booked and although we were immediately moved to a double room, there was mould through the bathroom, dirty water in the toilet, dirty walls, cracked and peeling paint, cracks in the floor boards, rust in the shower and light rain sounded like hail on a tin roof. Needless to say we left after half an hour, opting to stay elsewhere. We are still chasing a refund.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
O hotel conforme custo beneficio cumpriu com sua proposta.
Stayed 2 nights in Sep 2019

4/10 Poor

Natalia

Liked: Cleanliness
Disliked: Room comfort

Ducha helada cuando ofrecen agua caliente en Cuzco

Desafortunadamente me tuve que bañar con el agua fría de Cuzco 😭 a las 4:30 am y ni siquiera me pidieron excusas por esa falla. La verdad eso daño mi experiencia en el hotel
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

2/10 Terrible

robinson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doble cobro

Complicada
Stayed 1 night in Jul 2019

6/10 Okay

Stéphane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2018

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon accueil!

Bon accueil, Hôtel sympa, Il ne manque que le chauffage!
Stayed 6 nights in Jun 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Buena ubicacion, muy amable la gente que atiende.

Pro: ubicacion y buena relacion en cuanto al costo. A mejorar: no cuenta con calefacion centralizada y en epocas de lluvia o frio se hace menos agradable, de todas formas nos pasaron un calefactor electrico. En general bueno.

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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