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Casona Quera

Property class: 3

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Photo gallery for Casona Quera

A balcony with a view of a white building with arched windows and a red railing.
A hotel room with a bed, two bedside lamps, a large mirror, and a window with curtains.
A lobby with a black sofa set, a coffee table, and a red door.
A room with a wooden door, a framed painting, a rack of knitted hats, a small table with a basket, a trash bin, and a glass cabinet.
A living room with a patterned rug, two sofas with orange cushions, a coffee table with a woven placemat, and a door with a wooden frame.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Business services
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Quera 251, Cusco, 08002
  • Place, San Pedro Market
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪5 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

A hotel room with two beds, each with a white pillow and a rolled towel. There is a painting on the wall above the beds, a nightstand with a phone, and a small black bag on the floor.

Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Queen Bed

A neatly made bed with a blue and white bedspread, a wooden nightstand, a small desk, and a window with curtains.

Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, 3 Twin Beds

A hotel room with two beds, a nightstand, a lamp, and a painting on the wall.

Triple Room, 3 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with three beds, each with a blue and white checkered bedspread. There is a window with a view of the outside, and the room has wooden flooring.

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Single Room

A hotel room with a bed, a bathroom visible through an open door, and a small bedside table.

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Cusco

Located in Cusco Historic Center, Casona Quera is within a 5-minute walk of popular attractions such as Plaza de Armas and San Pedro Market. This 24-room, 3-star hotel has conveniences like free breakfast, a coffee shop/cafe, and free in-room WiFi. Centrally located in Cusco, the hotel is connected to the convention center, and a short walk from Municipal Theater and Cusco Museum of Popular Art.

What's nearby

  • San Pedro Market - 3 min walk - 0.2 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Cusco Cathedral - 5 min walk - 0.3 miles
  • Coricancha - 8 min walk - 0.5 miles
  • San Blas Church - 10 min walk - 0.6 miles

Getting around

  • San Pedro Station - 7 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Café Ayllu - ‬3 min walk
  • ‪Los Toldos Chicken - ‬1 min walk
  • Inka's Gourmet
  • ‪Cafe Ayllu - ‬1 min walk
  • ‪La Valeriana - ‬3 min walk

About this property

Casona Quera

At Casona Quera, guests have access to free WiFi in public areas, a computer station, and laundry facilities. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 7 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. This smoke-free hotel also has a TV in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Safes, phones, and ironing boards are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 11 AM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 7 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 11 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 10462302474

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Casona Quera Hotel Cusco

Casona Quera Hotel

Casona Quera Cusco

Casona Quera Hotel

Casona Quera Cusco

Casona Quera Hotel Cusco

Frequently asked questions

Is a free cancellation option available at Casona Quera?

Casona Quera provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see around Casona Quera?

This hotel is situated in Cusco Historic Center within a 10-minute walk of Plaza de Armas and San Pedro Market. You'll also find Plaza El Regocijo and Coricancha less than a mile away.

Is parking available on site at Casona Quera?

No, this hotel doesn't offer parking.

Does Casona Quera have a casino?

No, Casona Quera doesn't have a casino.

Will I find an indoor pool at Casona Quera?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Casona Quera?

Couples will appreciate amenities like a coffee shop/cafe, a free daily breakfast, and concierge services at this hotel.

Are there hot tubs at Casona Quera?

No, this hotel doesn't have a spa tub.

Does Casona Quera feature a restaurant that includes a breakfast menu?

Yes, Casona Quera serves free full breakfasts each morning from its cafe.

Will Casona Quera allow pets to stay for free?

No, pets aren't allowed at Casona Quera.

Are there connecting rooms at Casona Quera?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casona Quera?

The closest major airport to Casona Quera is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.2 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Casona Quera?

No, you won't find guestrooms with balconies at Casona Quera.

Casona Quera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 46 reviews
Rating 8 - Good. 16 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 6 out of 46 reviews
Rating 2 - Terrible. 4 out of 46 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Family owned friendly service

This place has Great customer service. Older structure fairly clean. On a busy street so not so quiet but you can walk everywhere close for eating, shopping, entertainment. Just depends on what you are looking for as to how you’d personally rate it.
Verified review

8/10 Good

SEONGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

main street casa

That is comfortable casa. Especially bed is lovely big size. Staff is very kind.
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Ramon M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bello, cómodo, lástima la disco.

El lugar es muy acogedor. Tiene un estilo coloniales un edificio antiguo. Las camas muy cómodas. Lo único que echa a perder la experiencia es la disco que está a la par. Lo mejor es hospedarse en el cuarto piso lo más alejado para no escuchar el ruido.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Dri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O hotel é perto da rua caracoles Onde há restaurantes e agencias
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

L

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
O hotel é simples e limpo, o problema maior foi o banho!! Por dois dias tomamos banho com água gelada, e no terceiro dia terminou a água no meio do banho! Os funcionários foram receptivos para tentar resolver, mas é um problema de estrutura do hotel! O café da manhã não é buffet e tem pouquíssima variedade! O hotel está localizado próximo à praça das armas, no entanto, a rua é cheia de bares e boates, o barulho na madrugada é altíssimo! Para quem tem dificuldade para dormir, se torna impossível! Importante salientar que os funcionários foram todos muito educados e cooperativos!
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo el alojamiento tienes todo muy cerca plaza de armas, mercado san Pedro, restaurantes, farmacia tiene excelente ubicación... en cuánto a la atención al cliente nos fue de mucha ayuda Saraí y obeth! Siempre al pendientes de sus huéspedes y excelente trato.
Stayed 7 nights in Aug 2019
Verified review

4/10 Poor

Bianca

Disliked: Staff & service, property conditions & facilities

Infelizmente não recomendo

Nossa estadia no hotel não atendeu ao esperado. Não tivemos água quente nos dois dias de estadia, mesmo falando com os funcionários eles não conseguiram resolver o problema, e como estava frio era impossível tomar banho em uma água morna para fria. O hotel fica em um local um pouco barulhento, o que atrapalha um pouco se a pessoa tiver o sono leve. No café da manhã também é muito restrito, o pão que eles serviram só podia escolher um acompanhamento (OU presunto OU queijo) e apenas ovos fritos (mexidos não podia). Péssimo. O wi-fi caía bastante e a cama não era confortável, tinha umas ondulações no colchão. Além disso, um dia fizemos passeio muito cedo e perguntei se poderiam oferecer algum lanchinho para levarmos (os outros hotéis estão acostumados com isso, então geralmente providenciam um café da manhã para levar), mas disseram que não era possível. Na hora do checkout queriam cobrar um valor para lavar a roupa de cama que infelizmente sujamos de alimento quando tentavamos resolver o problema da água gelada. Enfim, não recomendo. Por um valor próximo é possível encontrar hotéis melhores.
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta mantenimiento.

No muy recomendable
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Adan

Liked: Cleanliness, property conditions & facilities
La cercania a plaza de armas, te quedan un monton de lugares cerca del hotel, para tours, tren a machupicchu
Stayed 6 nights in Apr 2019
Verified review

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inaccurate to deceptive listing: avoid

I paid a bit more for a room with a view, however learned at check-in, that no rooms have views. The rooms are different from the photos- all throughout the hotel there is dirty red, moquette over the floors. I could see watermelon seeds on the floor in my room. The hotel is located on a noisy street- making it difficult to sleep. Through the listing describes "breakfast buffet," it is not actually a buffet. We had a choice of a fried egg or cheese with our bread - but couldn't have both. And not more than 1 egg. Also, they did not even have salt and pepper available. The shower was not very warm / only has limited warm water.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older. Don’t expect much. But it’s what we need a place to sleep shower and close to everything. Staff was great.
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Extremely accommodating and friendly staff. Good breakfast. Quiet. Conveniently located three blocks from Cusco's Plaza de Armas. Restaurants and shops close by. Hotel a bit run down; a bit of paint and a new carpet on steps would help. Good value for the cost.
Stayed 4 nights in Sep 2018
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación y excelente trato

En lo personal, el hotel se me hizo muy comodo, tanto de las habitaciones como de la ubicación. El personal que atiende es muy amable y servicial.
Stayed 2 nights in Sep 2018
Verified review

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel antigo, sem manutenções. Corredores em carpetes e limpeza péssima. Estávamos em 5 pessoas e todos tivemos alergia. Não recomendo. Fomos enganados pelas fotos e avaliações.
Stayed 2 nights in Sep 2018
Verified review

4/10 Poor

Nelly

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is close to main pkaza in Cuzco, the staff is friendly but the room was not comfortable, no menu for breakfast just wanted to get what I could eat but they had to prepare and serve whatever was schedulef. Then they lost our keys and did not clean up the floor.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Rachel

Liked: Staff & service, property conditions & facilities, room comfort
The hotel has a great location, staff is super nice and helpful. A good hotel for the price!
Stayed 4 nights in Sep 2018
Verified review

6/10 Okay

Wlady

Liked: Cleanliness
They gave us a tiny single bed, not the Queen size bed, Room was not ready even though we arrived at 3 pm, Hotel real name is Hotel del Inca - The place is a bit worn down, the bathroom is tiny we asked to be changed, they said they'll come back to us to assign a new room, never happened. There is better places to stay in Cusco. It is close to the main places in the center so if you dont mind all the above i guess is ok to stay here
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima Localização

Quarto agradável e limpo. Bom café da manhã. Funcionários atenciosos
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
You get what you paid for so don’t expect them to go above and beyond. At least the staff was nice.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Ricardo Antonio

Disliked: Room comfort

Hotel cerca del centro

Este hotel está a muy cerca de la plaza principal El cuarto que nos tocó estaba demasiado frío, a pesar de contar con calentador podamos frío La alfombra ya está muy vieja y el restaurant no abrió a la hora que nos dijeron
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Sérgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo beneficio

O hotel esta bem localizado. Fomos bem recepcionados e atendidos, quarto confortavel. A recepcionista foi bem solicita e nos ajudou a arranjar um taxi para rodoviaria. O cafe da manhã foi servido apenas pão, manteiga, suco, chá e café.Poderia ter pelo menos um ovo.
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Tiago

Disliked: Cleanliness, property conditions & facilities

Ok pelo que cobra

O local é muito próximo do centro histórico e de onde tudo acontece. É plano para quem pretende chegar puxando malas e isso é ótimo. A parte ruim é que o hotel e aposentos são meio decrépitos e mal cuidados. Apesar de ter o que precisa para quem vai passar o dia caminhando pela cidade, é bem mal cuidado e longe do padrão mundial ibis.
Stayed 3 nights in Aug 2018
Verified review

4/10 Poor

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not very good

Not very clean and felt old overall
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la atención del personal, excelente ubicación, camas cómodas, únicamente el desayuno no estuvo a tiempo. Gracias
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

Reiko

Disliked: Staff & service

Limited English, but helpful. Don’t ask for Landry

A night front desk guy was very helpful. He was trying to help me to cancel my tour even thought he does not speak English well. However, I also had bad experience. I asked a receptionist for Laundry in the morning as the front desk said it would be by tonight. However, when I went to pick up the Landry, they completely forgot to do it. As there are a lot of places which offer Landry service around here, I was going to bring it to other place which can be done in 2 hours. The front desk insisted to do it here, but they charged double price for my 4.3kg for 50S (over 15 US dollars for my three pants and three t-shirts!!) It was supposed to be 5S. per 1 kg. In short, don’t ask for Landry at hotel if you need to get it back on time. Intermittent hot shower and Weak/slow WiFi signals.
Stayed 1 night in Jul 2018