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Papagayo Beach Resort

4.0 out of 5.0

Recent guest reviews

I am recovering from a broken femur. I need handicapped assistance. I actually changed my resort twice prior due to this issue. After reserving, although my airline informed them, I called Papagayo about a week later to remind them I would need a handicap room. I called after that to ensure they knew. I was basically told I could request it. Request it? Like it's an upgrade? We reserved a decent villa in the RESORT. It was not handicap access by any means. I asked if I could upgrade to something closer to the water in the HOTEL, I was told "None of the rooms were clean".... lol... This was around 2100 hours. We would not be allowed out of our contract that night with Papagayo Resort. We wanted to go someplace else. Was told we had to wait til the morning supervisor came in. First morning, husband got up and saw how far we actually were from the beach (arrived in dark). It is all hills and a 2 lane road to cross over for the Jan Thiel Beach (public). He went and rented a car because he knew I was never going to be able to get up and down the hills and the distance was certainly not beachfront or even close. There is no RESORT transportation. The Papagayo Hotel is past the Jan Thiel Beach. It is waterfront. That is the only beach in front of a Papagayo location. The bi-folding doors that surround the villa are very pretty but, unfortunately, let literally everything in. Each of my daughters (19/22) had 21-25 bug bites (sand fleas? Mosquitoes?). This was because the air was stagnant if you closed the villa doors to keep bugs out. We opened them thinking the breeze would help. It helped the bird build a nest in the lighting fixture in the living room, where a ceiling fan would have done a world of good. We had to stay in our bedrooms as they were the only rooms air-conditioned in the villa, away from the bugs and it was extremely hot and humid at night during our visit. If you like the desert and love a breeze, this is your place. We prefer to be pampered and in air conditioning with enough pillows and towels I need. The thought we had to rent a car - I specifically called PAPAGAYO to inform them I could not walk far and it went in one ear and out the other. Customer Service supervisor, Barbara, could not do anything to accommodate us and acted like she really had no sympathy for us and blew us off. This area is large. Everything is pretty far away from each other and there is no transport offered publicly or by the resort that I know of. To expect a vacationer to have to walk this hill and walk back with your beach items or could not be done with someone with limitations. There was no "disability" act here! You also need ac/dc converters for all of your items - they don't sell them so we spent 2 hours looking for converters. Also, all brochure photos depict flat ground. It couldn't be anything further. Remember, there are two different hotels - there are the villas (RESORT not beachfront at all) and the HOTEL (beachfront). We reserved the villas - needed a car to get to beach. The hotel on beach would have made us very happy, paying the difference. ice is everything and the customer is right. Not here. I couldn't wait for this vacation. Papagayo offers airport transportation (call a cab), a king sized bed is two twins pushed together, when we asked for more towels we were asked why... (first time ever). I hate having to leave a review like this but I hope I can save someone else the aggravation we endured.

My wife and I have spent a part of our honeymoon at the resort. THANK YOU HECTOR, who basically made our stay so much better. Very helpful, very well informed and up to date regarding everything at the resort. He was always ready to go that extra mile. This guy really works from the heart and understands what people want when they arrive at the front desk.

My teenage daughter and myself spent 4 nights in a one-bed room villa with ocean view. The villa was very well equipped with two large bathrooms, various seatings, even a Nespresso coffee machine was available in the kitchen area. Very efficient aircon. I´d say the Papagayo Beach Resort offers a great mix of European standards and Carribean lifestyle. Staffis extremely friendly and response times to special requests short. Beaches, supermarket etc. just around the corner. Will come back and stay longer next time :-)

Top staff, top location, perfect holiday,friendly, guest free, rooms, cleaning ok, good food, good car rental, good welcome, good goodbye, beach nearby, villa's lot of space, villa's porch nice, repecption lady's very helpful

Great house with everything in it. Complete and clean and good air on in the sleeping rooms. Good location, near the beautiful beach. Good service, people, beach, swimming pool. Thank you very much for everything.

I recently stayed at Papagayo Beach Resort to celebrate my 40th Birthday with a group of friends. 4 couples stayed in the Royal Deluxe Villa, 2 guests stayed in the 2BR Villa and 4 others stayed in the Papagayo Hotel. We had a fantastic time and it was the perfect way to celebrate 4 decades. The resort staff was extremely helpful in coordinating events, suggesting hot spots and catering to our party of 14. Special thanks to Senna, Stefanie, Barbara, Randy (security), Orlando (grounds) and many others!!! The Specialty Restaurant on the property is Amazing! The Zest Mediterranean Restaurant and Zest Beach Club were fantastic. Not to mention Zanzibar was another excellent choice. Technically you never need to leave the resort but there are many other great places to visit on the Island. There is also a supermarket on the property that is reasonably priced and you can cook and buy goodies for the fully furnished Villas. I will certainly recommend staying at Papagayo as I will definitely be a returning visitor!!! SKY from NYC

While we didn't stay at Papagayo, we did visit the beach, casino and stores a fair amount. Very pretty and European atmosphere. There is a fitness center, Euro grocery store and bakery, car rental agency and more.

A very nice located Hotel, not directly on the beach but 3Minutes walk to its Beach Club. Also in a place 20Min drive to the Capital city of the island in a quiet bay not too far from Little Curaçao - a Must if you want to have the real Caribbean flair. Miles of white sand beach. Back to the Hotel - the stand alone bungalows are quiet big and nice furnitured. The central living room has an integrated kitchen. The walls to the Veranda are movable so you can make your living room an open one towards the sea from two sides - very nice and unique. The Leguans around my legs at the breakfast were not my preferred guest in the Morning, but shows how natural everything is. Also the small pool in the Hotel it self was just a small in in a very shadow place. All in all I absolutely can recommend this Hotel!

I have been here before and would come here again. The villas are very, very nice and the hosts are super friendly. Also nice is that after arrival you find your fridge filled with fruit, some bread, things to eat with the bread, drinks etc.. Garden could have some more green in my opinion, but on the other hand its probably the climat.

I stayed in the two bedroom villa with my sister and her boyfriend. There was plenty of space, plenty of privacy.. the Papagayo staff had thought of everything, right down to the egg-shaped chair swing. The view from our villa was that of a peaceful neighborhood. It's very quiet. After a fun-filled night, it was easy to come back and fall asleep. The staff was very accommodating and polite. I found it delightful that the people of Curacao speak so many languages. If there was a struggle in English, Spanish was also an option. Many of them also understand French and of course Dutch. I loved it there.. and I'll return with more friends and family.

Jan Thiel Baaai Z N Jan Thiel

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Papagayo Beach Resort places you next to Jan Thiel Beach and within 2 miles (3 km) of Fort Beekenburg. This 80-room, 4-star condo resort welcomes guests with conveniences like a casino, an outdoor pool, and free in-room WiFi. Curacao Sea Aquarium and Mambo Beach are also nearby.


Dining

Enjoy a bite to eat at the condominium resort's restaurant, or relax with a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

All 80 air-conditioned condos feature kitchens, 2 bathrooms, and furnished patios. There's space to spread out with 2 bedrooms and living rooms. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, safes, and phones.


Property features

Guests of Papagayo Beach Resort enjoy a casino, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available on request) for USD 110 per room roundtrip. The front desk has multilingual staff that can help with dry cleaning/laundry and tours/tickets. Other amenities at this family-friendly condominium resort include a health club, free WiFi in public areas, and a terrace.

Room options

Villa, 2 Bedrooms, Sea View

Queen 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 315 reviews