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Papagayo Beach Resort

4.0 out of 5.0

Recent guest reviews

I’m staying at the villas next door and have been to Papagayo a number of time this week so far. I also have plans for the Spa and beach tomorrow. The water is wonderful, they have created amazing areas to swim, snorkel and dive; they even have a sunken ship to dive down to. There are plenty of beach chairs to be had for a small fee; covered or open to the Caribbean sun. If you’re hungry, lots of food options around from beach snacks to sit down casual dinners. I am however not used to the smoking that is everywhere, not something I see much in Canada at all. My only complaint is the service. First issue was at the beach... when we sat we were greeted right away, but that was it. I had to flag the female server, who was texting on her phone (ours must have been on a break), she came, I asked for a drink and food menu... this generally mean someone wants to order. She went back to texting and never came around...25 minutes later our server appeared at the little hut, she was texting, he was talking to her and I finally got his attention. I told him that I was disappointed with the service to which he apologized and was very attentive after. The next was at a pricy dinner at Tinto Restaurant. Our server greeted us, brought us water and then almost ignored us. We had to flag her to order drinks and food... after the food came there was no check on our drinks or quality of food; we had had to flag her to refill water. It wasn’t busy and we weren’t very demanding at all. I think part of it is it’s not customary to tip by Europeans, so this reflect in the service. As I write this we’re talking about dinner... However I now know what to expect, so anything better will be a pleasant surprise. Please work on your serving staff.

Stayed in a Garden View villa (family of 4). Villa was very spacious and I absolutely loved using the porch area outside. Very quiet and relaxing place to stay, but definitely not for people who can't take the heat, as the bedrooms are the only rooms with air conditioning -- open-slatted doors/windows to the porch and bathroom made these rooms very humid. We made use of the kitchenette and purchased food from the nearby supermarket. Staff was friendly and helpful. There is a nice pool right next to the specialty restaurant. Resort is walking distance to Jan Thiel beach which also has nice dining options. If you do not have a car, be ready to walk a decent amount while staying here in order to get to and from the beach.

Stayed here for two weeks in an ocean view unit. The were only two of us, so we really only needed one bedroom but used the extra room to store luggage. Bed was comfortable and bathroom was nicely laid out, kitchen had everything we needed. The grocery store near by had a good selection. Rented a car for one week of our stay so explored the island. Most days were spent either at Jan Thiel beach (fabulous snorkling!) or at the resort pool or on the deck reading. Absolutely no complaints about anything.

The villas look amazing, but don't judge a book by the cover. The villas are excruciatingly hot, I am Brazilian and I am totally ok with warm weather, but the villa was just a terrible sauna. The porch, the wooden floors, the windows which have no glass or isolation contributes to the stinking moldy smell and heat. The doors to the porch were impossible to open and if you did manage to open them (after much sweat blood and tears,) then you'd find yourself in a dirty porch with an even worse heat. Airco was only available in the bedroom and cooking or having dinner at the table felt like being inside a volcano, with the heat and the terrible smell of mold. The shower temperature couldn't be set and only a cold shower could be taken, in both bathrooms, and god did they smell like mold??? The food package Which was promised in our booking came two days later... the couches were not comfy at all, but yes, they look beautiful! Should I go on? I thought this was a 4/5 stars villa? A few days later we moved to the Livingstone resort next to the Papagayo. We were expecting to find even less comfort since the houses were cheaper and less "designy". We found an airy house with tile flooring and big fans in the living room. The bathrooms (and the whole house, really!) were clean and airy, making our stay much more comfortable and pleasant...even though they had much less good looking furniture... in other words, don't be fooled, the papagayo villas look great, but they put form over factor....

Me and my wife had a veeery nice time at Papagayo. The room was excactly as i was expecting, it is a very quiet hotel, perfect if you are looking for a nice place to rest. My wife loved the breakfast buffet. We will get back for sure.

Excellent! Book It! In response to your questions: no worry over having a pool bar. One is In the process of being completed. If it's not completed no worries bar people are constNtly going around asking if you'd like one. Not sure about room service but you can email or call They are quick to respond. There are drinks offered on the beach. There is a bar with stools on wAy to beach. There is also a restUrant with buffet on way to beach. There is a bar off lobby and a bar downstairs in disco. The restaurants are excellent as is the buffets. Quite a very nice selection there are carts driving you around if you choose not to walk. There is also transportTion to downtown for a nominal charge. You won't go wrong booking this place!

Beautiful hotel, clean bathroom, several resturants on site to eat at. Staff wonder always available to help. Breakfast is buffet style, not worth $20. The menu needs to be updated or the price lowered. Also there are iguana on the beach. The droppings are everywhere and in pool. Please work on keeping the grounds clean. Especially the beach area where we walk.

This was our second time at Papagayo beach resort. The bungalows are spacious and standard for 4 persons. There are 2 bedrooms and 2 bathrooms with spacious walk in showers. The bungalows are square with a big porch stretching 2 sides. There a big sliding doors so inside becomes outside. The bungalows are great, the staff however... they aren't always helpful. If there're no problems they are very polite and happy to help. However, if you have a complaint os something isn't going as it should be and you tell them about it they react very rude. They bluntly told us something wasn't possible (soap was not restocked and we asked for new ones). They practically called us liars. During our last visit we had a similar nasty run in with them. I find it particularly weird to treat your guests this way....

I am recovering from a broken femur. I need handicapped assistance. I actually changed my resort twice prior due to this issue. After reserving, although my airline informed them, I called Papagayo about a week later to remind them I would need a handicap room. I called after that to ensure they knew. I was basically told I could request it. Request it? Like it's an upgrade? We reserved a decent villa in the RESORT. It was not handicap access by any means. I asked if I could upgrade to something closer to the water in the HOTEL, I was told "None of the rooms were clean".... lol... This was around 2100 hours. We would not be allowed out of our contract that night with Papagayo Resort. We wanted to go someplace else. Was told we had to wait til the morning supervisor came in. First morning, husband got up and saw how far we actually were from the beach (arrived in dark). It is all hills and a 2 lane road to cross over for the Jan Thiel Beach (public). He went and rented a car because he knew I was never going to be able to get up and down the hills and the distance was certainly not beachfront or even close. There is no RESORT transportation. The Papagayo Hotel is past the Jan Thiel Beach. It is waterfront. That is the only beach in front of a Papagayo location. The bi-folding doors that surround the villa are very pretty but, unfortunately, let literally everything in. Each of my daughters (19/22) had 21-25 bug bites (sand fleas? Mosquitoes?). This was because the air was stagnant if you closed the villa doors to keep bugs out. We opened them thinking the breeze would help. It helped the bird build a nest in the lighting fixture in the living room, where a ceiling fan would have done a world of good. We had to stay in our bedrooms as they were the only rooms air-conditioned in the villa, away from the bugs and it was extremely hot and humid at night during our visit. If you like the desert and love a breeze, this is your place. We prefer to be pampered and in air conditioning with enough pillows and towels I need. The thought we had to rent a car - I specifically called PAPAGAYO to inform them I could not walk far and it went in one ear and out the other. Customer Service supervisor, Barbara, could not do anything to accommodate us and acted like she really had no sympathy for us and blew us off. This area is large. Everything is pretty far away from each other and there is no transport offered publicly or by the resort that I know of. To expect a vacationer to have to walk this hill and walk back with your beach items or could not be done with someone with limitations. There was no "disability" act here! You also need ac/dc converters for all of your items - they don't sell them so we spent 2 hours looking for converters. Also, all brochure photos depict flat ground. It couldn't be anything further. Remember, there are two different hotels - there are the villas (RESORT not beachfront at all) and the HOTEL (beachfront). We reserved the villas - needed a car to get to beach. The hotel on beach would have made us very happy, paying the difference. ice is everything and the customer is right. Not here. I couldn't wait for this vacation. Papagayo offers airport transportation (call a cab), a king sized bed is two twins pushed together, when we asked for more towels we were asked why... (first time ever). I hate having to leave a review like this but I hope I can save someone else the aggravation we endured.

My teenage daughter and myself spent 4 nights in a one-bed room villa with ocean view. The villa was very well equipped with two large bathrooms, various seatings, even a Nespresso coffee machine was available in the kitchen area. Very efficient aircon. I´d say the Papagayo Beach Resort offers a great mix of European standards and Carribean lifestyle. Staffis extremely friendly and response times to special requests short. Beaches, supermarket etc. just around the corner. Will come back and stay longer next time :-)

Jan Thiel Baaai Z N Jan Thiel

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Papagayo Beach Resort places you next to Jan Thiel Beach and within 2 miles (3 km) of Fort Beekenburg. This 80-room, 4-star condo resort welcomes guests with conveniences like a casino, an outdoor pool, and free in-room WiFi. Curacao Sea Aquarium and Mambo Beach are also nearby.


Dining

Enjoy a bite to eat at the condominium resort's restaurant, or relax with a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

All 80 air-conditioned condos feature kitchens, 2 bathrooms, and furnished patios. There's space to spread out with 2 bedrooms and living rooms. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, safes, and phones.


Property features

Guests of Papagayo Beach Resort enjoy a casino, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available on request) for USD 110 per room roundtrip. The front desk has multilingual staff that can help with dry cleaning/laundry and tours/tickets. Other amenities at this family-friendly condominium resort include a health club, free WiFi in public areas, and a terrace.

Room options

Villa, 2 Bedrooms, Sea View

Queen 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 339 reviews