Macdonald Leeming House4.0 out of 5.0
Recent guest reviews
Started with a friendly welcome. Sam on reception had even bothered to know my notes which I had written on booking our weekend !! He led us to a room with a marvellous view and a balcony with furniture. The room was spacious, well-appointed and spotless. Comfortable chairs, superbly comfortable bed. The bathroom was also spacious, and traditional styled. Dined on both nights, and were very satisfied with the food. Slight problem on one night regarding the wait, but that was dealt with to our satisfaction. Breakfast was fine, but attempts at a buffet breakfast on the 2nd morning went awry. I hasten to add that I think it was the 1st time they had offered a buffet breakfast. I have to mention an innovative dining offer, which for £20pp affords each of you 2 canapes, and amuse bouche, and 3 wines. Well chosen wines as well which were a perfect match for the food, and not house wines. 10/10 I wish more hotels would do likewise. The grounds were well maintained, and provide an option for a welcome stroll after meals. The terrace overlooking the lake would be well used I imagine in warmer times, as indeed the grounds. We so enjoyed our weekend that I felt compelled to write a report on how well we were looked after in particular Sam and his colleague on reception. We must also thank the restaurant staff and housekeeping.
My wife and I spent a night here on a winter break deal. The hotel was very quiet on the day in question and we had a really pleasant and restful stay in an upgraded room. The staff (including the manager) were all very attentive and pleasant. We chose the 'fine wine' experience with our evening meal, and enjoyed pre-dinner drinks and canapes by the fire in the lounge and a pleasant and well-cooked meal. Breakfast the following morning was excellent. The location of the hotel on the edge of Ullswater is lovely, with nice local walks.The hotel itself is well appointed and well maintained. Other reviewers have correctly highlighted the high cost of beverages, and I agree with their comments. However, by booking on the Macdonald website, there is an automatic £10 voucher per room towards drinks which makes the cost of drinks more bearable. We have stayed at Leeming House several times before, and plan to visit again in future, albeit during the off peak season to take advantage of competitive offers and the tranquility of the hotel out of season.
I stayed here on a dinner, bed and breakfast basis, having taken advantage of the January special offer. Prior to arrival I received an email regarding our impending stay, giving directions and advising of activities in the area. This was followed by a telephone call from the hotel asking whether we had any dietary requirements and to book us in for dinner. I was pleasantly surprised by the attentiveness. Check-in was from 2pm onwards. We arrived around 2.20pm only to be told that our room was not ready. We were offered a complimentary sherry and directed to relax in one of the lounges until our room was ready. There were 3 lounge areas with an array of comfy furniture, books and games. However, none of the open fires were lit and so the rooms were a little cold and lacking in atmosphere. The bar was a cosy, wood panelled room. There is only Peroni and an IPA on tap. The prices were extortionate at £11.20 for a pint and a half of Peroni. The bar keep, whom was from Spain, but whose name I did not catch, was very professional and polite and took the time to chat with us. Our room was dual aspect and spacious. We upgraded to a feature room, which had a view of the lake and a balcony (the balcony furniture was covered in moss and not fit to use). According to the website, these rooms come with a bowl of fruit and bottled water. We had a small bottle of water but no bowl of fruit. There was also a terrible draught from the balcony door and the sash window. The bathroom looked nice, but there were a few issues. The toilet seat was too small for the toilet bowl, there was mould around the shower door sealant and the floor of the bath was an off putting shade of yellow. One of the bath towels also had a dubious stain within its folds. I’ll spare you the details. We asked at reception for directions to the restaurant. The gentleman directed us to the lounge for a pre-dinner drink and said someone would come and collect us and take us through to the restaurant. No one came to take us through to dinner. Dinner was four choices of starter and four choices of main. Despite being relatively quiet, it was twenty minutes before our order was taken and there was a long wait between courses. The waiter didn’t ask how we would like the steak cooking and seemed displeased that we had requested a medium cooked steak. Portions were small. There was also no salt and pepper on the tables. Breakfast was a selection of fruit, cereals, pastries and hot food. We asked for a pot of tea each. These were brought without a jug of milk. Trying to get any of the waiting-on staff’s attention was an ordeal. The waiter did not ask if we wanted any sauces with the breakfast, and was reluctant to leave it when he did bring it. Overall, just minor issues. But minor issues can make all the difference. Some of the staff seemed a little inexperienced and lacking in attentiveness and awareness. It’s a shame, because prior to arrival, the hotel were on the ball. Would I return? Yes, if there were another heavily discounted offer in the future. I certainly wouldn’t pay top dollar in peak season.
I’m literally leaving this review aiming to attract somebody’s attention as I feel I’m being mocked. I stayed at the property in early January 2018 and unfortunately I forgot a book in the room I was staying in. I have been calling reception for the past fifteen days, and even though I was assured the book has been found, and left my postal addressed to have it sent, I have yet to see it. I even offered to cover postal costs (the book is unique and needed for work) but to no avail. I keep getting through to various receptionists who “take a note for their colleague who is in charge of sending it”. This is completely unacceptable and unprofessional behavior and does not do justice to the chain’s good name.
We booked a 2 night break in January at Leeming House on a Dinner, Bed and Breakfast basis. The hotel from the outside and generally inside is as lovely as it looks online. The location is in Watermillock on the lakeside at Ullswater and it is a stunning spot. Aira Force waterfalls and Glenridding are both only a short drive away. We booked a feature room with a balcony and the view was just lovely. The room was very spacious and comfortable and there was little room for fault. However, the bathroom did let the room down and was in need of updating - the grouting/sealant was grubby and the bath looked old and was an interesting shade of yellow which doesn't really entice you to use it. In terms of meals, it really was a tale of two halves and this appeared to be because Saturday was fully booked: o Dinner on Saturday evening was rushed with both our starter and our main courses being served almost instantly. The food looked and tasted good (but not great) and the portions were miniscule even for a fine dining experience. I'd say most couples would leave hungry and if you buy sides, dessert and wine it suddenly becomes quite expensive for a meal that's included in your stay. o Similarly, breakfast on Sunday was a buffet which despite their very best efforts the staff just couldn't maintain. Most hot items were missing when we arrived and then arrived slowly one by one so you'd struggle to create a hot breakfast with key items. Overall, it felt like quite a poor experience. o However, dinner on Sunday evening and breakfast on Monday morning was a much better experience. Both meals were much more relaxed and it felt like care and attention had been paid. Dinner had slightly better portions and everything was noticeably better. Breakfast the next day was freshly cooked to order and was really good. We didn't sit in the lounge because despite a lovely view and an open fire it just lacked any atmosphere and has a price list that is actually more expensive than Claridge's. A pot of tea for £5 and a glass of Malbec £13 is somewhat crazy for this hotel. I have to say that I imagine that a lot of the issues we encountered are the fault of the Macdonald hotel chain rather than the staff - price, maintenance, staffing levels etc. The staff were generally good and were clearly trying hard but there obviously wasn't enough of them at times and it felt like some were quite inexperienced. So, overall we enjoyed our stay but having stayed at other Macdonalds hotels this is lower quality and feels like it needs some attention. I'd consider staying again on a room only basis (purely because of the location) but it would have to be at a much better price. I'd struggle to recommend it to others though which is a shame as it could be an exceptional hotel.
Leeming house is a truly spectacular building, it really does look the part. The rooms are luxurious with comfy pillows, duvets and beds. We had the two course meal which was delicious but it lacked a dessert and the wine was pricey for what it was. Breakfast the following morning was ok, doing the job. I was disappointed not to get my newspaper, despite ordering one. We were over billed upon checking out, having been billed for someone else's whiskey, so check your bill carefully. I don't think I'll go back as it lacked a certain je nais se quois, but it was a pleasant hotel.
This was our second visit this year to Leeming House, which in itself says something. The rooms are well appointed and ours was very clean with a comfortable bed. There was a lovely view of the gardens and lake from our balcony (although I did prefer the terrace we had last time). We ate out at the nearby pub which serves a fabulous Sunday lunch but breakfast in the morning at the hotel was very good and made to order. The staff are very polite and obliging although there were very few to be seen. The reason for only 4 stars: a lack of atmosphere combined with an inability to get a second drink. We sat for almost an hour before giving up. A shame because we really like the hotel. Would we return? Yes, despite this, I’m sure we will.
On arrival hotel beautiful and clean. Lovely smell of log fires and warm and cosy. The room was beautifully presented with fabulous views overlooking the lake. Staff were helpful and polite around the hotel and during dinner and breakfast service. Excellent menu food was lovely and plenty of choice at breakfast. Lovely to have breakfast overlooking the lake. Very well run and will definitely stay here again. Have been to a few Macdonald hotels this was the best by far.
Great location and friendly staff. Nice food and good service. Hotel needs a bit of a refresh but has loads of character. Coal fires need a few logs or lumps of coal to perk them up. Check for deals to get a good price and get a balcony
We upgraded to a lake view, which was lovely, bedroom was clean, service not so, ice buckets were not removed from room during stay. Breakfast was not brilliant, no fresh orange juice the first day, marmalade jar wasn’t replenished till mentioned, no fruit salad the first day. Price of wine for dinner was very expensive. The male receptionist on desk was very helpful, couldn’t fault him asked if we needed any help etc.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour front desk
Located in Watermillock, Macdonald Leeming House is within a 10-minute drive of Aira Force and Ullswater. This 4-star hotel has 41 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's on a lake and also close to Gowbarrow Fall.
Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 8 AM to 9:30 AM.
Macdonald Leeming House's 41 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Macdonald Leeming House features free WiFi in public areas, 2 meeting rooms, and conference space. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, a library, and free newspapers.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 1287 reviews