Macdonald Leeming House4.0 out of 5.0
Recent guest reviews
We were looking for a place to have afternoon tea We were So lucky to find it Fir £24 we shared sandwiches cakes scones and tea Defo come here The hotel looked great and are dog friendly The vista is second to none
We booked a short break at this hotel , its remote location was just what we were looking for. Numerous communications from the hotel on the lead up to the day with confirmations and special offers etc. We were on our way when we received various messages from them to contact them right away. Apparently they could no longer accommodate us due to an event to be held at their hotel. They offered us a room at their sister hotel at Bowness on Windermere. Now as we were on our way , we reluctantly accepted this offer as we were on route and whilst we enjoyed our stay at Bowness it was marred by us constantly thinking how did this happen. They offered no other explanation than an event. They now don`t respond to any communication from us. We certainly won`t be using this Hotel group ever again.
The service provided by the hotel in respect of handling our booking, checking in and checking out was excellent. The reception team were very friendly and extremely helpful. We had a room with a lake view and the view was stunning. The room was well appointed; it was of a good size, had a balcony, tea and coffee, free fruit and some very nice complimentary toiletries. The grounds are well looked after and the car park is pretty close to the entrance. I was not so impressed with the food. We ate in the restaurant on one evening and the full menu runs out at £45 a cover. We started with some very nice home made bread and this was followed by a fishy ball and a small piece of quiche. They both tasted nice but the quiche was straight out of the fridge and was very cold. The main starter I chose was watercress soup which was garnished with some cress. The cress was fine but I could not taste the watercress, neither could my wife who also had it. Next came a glass of fancy tomato juice which was pleasant. Then the main course. I chose the pork. The waitress told me that they normally served this pink but if I liked they could cook it a little bit more. Still reeling from school biology lessons from decades ago about the very nasty things pork tape worms can do to you, I asked for mine to be cooked a bit more.What came was overcooked, very dry and rock hard, certainly more than 'cooked a little more'. Given the limited amount of food on the plate I ordered a side of fries. These were grossly undercooked. The puddings were good. The bill for this, along with a couple of coffees was bout £104 for two. We did not have any drinks. Despite what the sample menu on the web says, the coffee was not included in the basic price. Given the fact that the meal itself is very expensive at £45, I was less than impressed that I was charged an extra £4 for the woeful fries. For breakfast there is the normal sort of buffet consisting of fruit, pastries, juice etc. The main event is cooked to order. The full English was not good, the portions were mean, and the eggs overcooked. I did try the Eggs Benedict as well, which were fine but nothing special. If you buy the full breakfast on its own they charge about £21. No way is it worth that, you can get far better breakfasts for half that and less.
Me and my wife have just returned from a weekend stay at this hotel. This was our second visit. We returned following a lovely stay last year and were looking forward to the usual Macdonald hospitality and of course the wonderful views. This stay has disappointed to the extent that we won’t be returning. The dust that we found in the room was unacceptable. The room obviously hadn’t been cleaned well enough. The safe didn’t work and wasn’t repaired during our stay. I went to make a coffee in the room and the cream had solidified because it was past its sell by date. There was a time when a member of the reception team just walked past me in the corridor without even any eye contact, let alone a “good afternoon”. The breakfast room buffet was covered in flies and the food was mostly uncovered. We only ate food that was not on show. The next day a lot of the food was covered by napkins but most of them had fallen into the yoghurts and sauces etc so looked most unappetising. (A pity because the cooked breakfast was delicious). The bedside bulb blew and one of the downlights in the bathroom failed. I did report most of these issues in the hotel during our stay and actually sent an e mail on Monday morning to the General Manager which has not even been acknowledged or replied to. (Ironically, I would rather have done that privately than post a public review but Macdonald don't seem bothered) We feel that we wouldn’t expect this standard in a hotel or bed and breakfast charging considerably less. This experience actually discouraged us from spending more money in the hotel by having dinner on both nights which we had intended doing. Instead, on principle, we ate out. This this lack of care has lost Macdonald Leeming House a customer.
Beautifully situated hotel and stunning views from balcony rooms but here's the but food over priced and disappointingly mediocre, drinks expensive as you would expect from a captive audience, with no draft beers only bottled. On second night we decided to travel into Bowness-on-Windermere and had our evening meal at the local tapas bar for half the price and twice the quality. Overall an enjoyable getaway let down by the menu and the poor quality of cooking. Would probably look for alternative accommodation on our next visit to the area.
I last visited this hotel some years ago, and had very fond memories, so as my wife and I were spending the weekend in the Lakes we thought we'd stop off for lunch on a Saturday afternoon in early June. It was a beautiful day and we sat out on the terrace, in the sunshine, at the back of the hotel looking at the views across Ullswater. Unfortunately, this was the best thing about the visit as neither the food, nor the service were any great shakes. To have a light lunch took almost 2 hours and neither of our meals were at the level we would have expected, either from their descriptions on the menu or from the pedigree that is normally McDonald Hotels. My steak sandwich was mostly bread and my wife's prawn sandwich was smothered in a sauce that completely obliterated the taste of the fish. All in all a very bad experience and I'm afraid we won't be back.
Lovely hotel setting and lovely rooms. Had a real problem with the price of the food and drink in comparison to the quality though. We had dinner and the food was lacklustre and badly cooked (very overdone fish, overdone duck, overdone veg and to be honest pretty unoriginal and not well thought out dishes) The drinks are also very expensive for what they are! Would go again but definitely would keep eating/drinking in the hotel itself to a minimum.
Spent two nights here recently, the hotel is in an ideal location with breathtaking views. The room itself was quite nice although the bathroom was a bit 'tired' (leaky tub, wonky tap). The biggest let down for this hotel was the dining area, it was just filled with flies. Upon entering the dining room for breakfast, the one thing that caught my eye was just the amount of flies sitting on the cereals, the fruit, the croissants. Management should definitely look into displaying food better to ensure that this isn't the case. Overall ok hotel but definitely wouldn't want to eat at the restaurant.
as a Cumbrian 'native' I remember this hotel fondly as being in a beautiful setting and having excellent service: sadly, like so many others in the Lakes whilst the views are just as spectacular the attention to detail has diminished. Two requests and 25 minuted to order tea, poorly served (table not previously cleared and not wiped clean for us), insufficient napkins for cakes (which were dismal) and a lounge infested with flies all did not make for a good impression. On finding that the toilet had no hand towels I made clear my dissatisfaction to the reception staff. One visits these supposedly lovely hotels not expecting to have to give the staff a kick up the backside to fire them into action!
What an amazing hotel! I booked me and my boyfriend a night at this hotel for our anniversary back in May and I am so happy I did. The view from our room was stunning, it had a clear view of the lake and the surrounding gardens. The only thing I would be able to fault was the food, it wasn't up to standard at all and I would not recommend anybody to eat there. We went for the three-course meal in the restaurant downstairs and I could hardly even finish anything that came. We waited about 40 minutes for the first course to come out and then I specifically asked for my meat to be cooked well done and it come out very rare. We went down to check out the breakfast options in the morning to find all flys over the food which was laid out, after seeing that we then ended up going to a cafe in one of the nearest towns for half the price. Other than that, we had a fabulous stay at Macdonald Leeming House. I just want to compliment the lady on the front desk as well, I can't remember her name now but she was a trainee at the time and was very sweet. We would definitely come back again!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour front desk
Located in Watermillock, Macdonald Leeming House is within a 10-minute drive of Aira Force and Ullswater. This 4-star hotel has 41 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's on a lake and also close to Gowbarrow Fall.
Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 8 AM to 9:30 AM.
Macdonald Leeming House's 41 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Macdonald Leeming House features free WiFi in public areas, 2 meeting rooms, and conference space. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, a library, and free newspapers.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 1226 reviews