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Hotel Serenna

Property class: 3

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Photo gallery for Hotel Serenna

A rooftop pool area with palm trees, a blue pool, and outdoor seating.
A covered outdoor area with a pool, palm trees, and seating.
A hotel room with two beds, a grey headboard, white bedding, and two framed artworks on the wall.
A swimming pool with a modern architectural design, including glass walls and a concrete edge.
A corridor with white chairs, a wooden table, and potted plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service

Explore the area

View in a map
Aldama #215, Cuatro Ciénegas, COAH, 27640
  • Place, Cuatrocienegas Central Plaza
    ‪7 min walk‬
  • Place, San José Church
    ‪9 min walk‬
  • Place, Cuatrocienagas Biosphere Reserve
    ‪4 min drive‬

Room options

View all photos for Classic Double Room, 1 King Bed

A bedroom with a large bed, a ceiling fan, an air conditioning unit, a nightstand, a chair, a mirror, and a coat rack.

Classic Double Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, a mirror, and a potted plant.

Quadruple Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

A hotel room with two beds, a desk, a chair, a ceiling fan, and artwork on the walls.

Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Cuatro Ciénegas

Hotel Serenna places you within a 10-minute stroll of Venustiano Carranza Museum and Cuatrocienegas Central Plaza. This 16-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Cuatrocienegas Central Plaza - 7 min walk - 0.4 miles
  • Genesis Museum - 7 min walk - 0.4 miles
  • San José Church - 9 min walk - 0.5 miles
  • Cuatrocienagas Biosphere Reserve - 4 min drive - 1.2 miles
  • Cuatro Cienegas de González Viewpoint - 4 min drive - 1.5 miles

Restaurants

  • ‪Cantina El 40 - ‬6 min walk
  • ‪Bodegas Ferriño - ‬15 min walk
  • ‪La Mision - ‬9 min walk
  • ‪El Trueque" Repostería - ‬8 min walk
  • ‪La Bodega - ‬12 min walk

About this property

Hotel Serenna

An outdoor pool and free WiFi in public areas are features at Hotel Serenna. If you drive, take advantage of free parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies or patios and ceiling fans.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

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  • Pool
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  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 534 reviews
$79 nightly
The price is $94
Dec 14 - Dec 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Important information

Fees

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas

Frequently asked questions

What's there to see around Hotel Serenna?

This hotel in Cuatro Ciénegas is within a 10-minute walk of Cuatrocienegas Central Plaza, Venustiano Carranza Museum, and Genesis Museum. You'll also find Cuatrocienagas Biosphere Reserve and Ferriño Wineries within a short drive.

How much does it cost to stay at Hotel Serenna?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Serenna on Nov 16, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Serenna?

Yes, self parking is offered for free at the hotel.

Does Hotel Serenna have a casino on the premises?

No, Hotel Serenna doesn't have a casino.

Will I find an indoor pool at Hotel Serenna?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Serenna a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and private picnics.

Does Hotel Serenna have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Serenna feature a restaurant that includes a breakfast menu?

Yes, Hotel Serenna serves free buffet breakfast each morning from its restaurant.

Does Hotel Serenna allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Serenna.

Does Hotel Serenna have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Serenna?

Yes, every guestroom at Hotel Serenna comes with a balcony/patio.

Hotel Serenna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 145 reviews
Rating 8 - Good. 42 out of 145 reviews
Rating 6 - Okay. 14 out of 145 reviews
Rating 4 - Poor. 5 out of 145 reviews
Rating 2 - Terrible. 1 out of 145 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very enjoyable stay, would return
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and nicely stocked bar.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quality for all
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Fue difícil cumplir con nuestro itinerario, ya que aunque el dice que el desayuno comienza a las 8:00horas, el primer día comenzó a las 9:45am y después de q nos quejamos, el segundo día comenzó a las 7:45am pero solo el café y pan, terminaron de servir a las 9:00am. Muy mal.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, muy rico el desayuno y la alberca muy limpia
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente lugar para llegar de fin de semana queda muy cerca de las áreas turísticas y del centro. Me la pasé muy bien!!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sobre el desayuno: nos gustó mucho el desayuno y estaba bien hecho pero no lo sirven a las 8 am. Nos dijeron que se servía a partir de las 8 y en ambos días bajamos a esa hora pero solo tenían puesta una parte del desayuno. Lo más consistente que es el huevo y chilaquiles lo sirvieron aprox a las 8:30 Nosotros esperamos porque no teníamos prisa pero supongo que si alguna persona necesita desayunar a las 8 para salir a otro lado, pues no va a tener el desayuno a tiempo
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, todo limpio y buena atención
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia y en muy buen estado asi como la prooiedad pongo 4 estrellas solo porque el estacionamientono esta cerrado.. De ahi en mas todo excelente
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito. 2 noches, habitación limpia y cómoda. Personal amable y servicial. Desayuno rico y variado. Estacionamiento seguro incluido. Buena experiencia, lo recomiendo 100%
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable estancia y congruente al precio, la verdad es un hotel muy accesible en cuanto costo. El desayuno aparte es un plus que se agradece!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente en servicio y comodidad
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen restaurante
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL HOTEL MUY BIEN, EL PERSONAL MUY AMABLE, EL DESAYUNO BUFFETE BASICO CON HUEVITO, FRIJOLES, CHILAQUILES, FRUTA, PAN DE DULCE Y TOSTADO, CAFE Y JUGO DE NARANJA, FRESCO, Y DE MUY BUEN SABOR
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algo muy bueno: La habitación y las sábanas muy limpias. Manténganlo así por favor. Es algo que yo busco en un hotel y definitivamente volvería a este hotel. El personal muy amable, muy buena ubicación. El desayuno bueno, sencillo pero muy bueno. Fruta, café, huevo, pan, cereal, tipo hotel americano.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Excelente hotel, limpieza. Muy buen desayuno, solo que se acaba y no están al pendiente para resurtir, pides y se tardan.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
No abastecen el área para tomar desayuno , si llegas media hora después ya no hay casi nada para comer
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, limpieza excelente, bonitas instalaciones
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza de las habitaciones muy bien, el personal muy amable y atento. El hotel muy bonito y cómodo
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien, muy a gusto y buenas instalaciones. La alberca muy limpia. Todos excelente.
Stayed 1 night in Mar 2026