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Crans Montana Suites

3.0 star property

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Photo gallery for Crans Montana Suites

A hotel room with a bed, a nightstand, a window with a view of mountains, and a balcony.
A breakfast buffet with various food items and a view of mountains through large windows.
A neatly made bed with white linens, a brown throw blanket, and rolled towels. There is a breakfast tray with bread, juice, and a cup on the bed. The room has a large window with a mountain view and a view of the sun.
A spacious living area with a large painting, modern furniture, and a view of mountains through large windows.
A snow-covered mountain house with a garage and a driveway.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Route de Vermala, 39, Crans-Montana, Valais, 3963
  • Place, Montana - Cry d'Er Gondola
    ‪6 min walk‬
  • Place, Casino de Crans-Montana
    ‪11 min walk‬
  • Place, Golf Club Crans-sur-Sierre
    ‪6 min drive‬
  • Airport, Sion (SIR)
    ‪27 min drive‬

Room options

View all photos for Panoramic Double Room, Mountain View, Mountainside

A hotel room with a bed, a nightstand, a window with a view of mountains, and a balcony.

Panoramic Double Room, Mountain View, Mountainside

  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Double or Twin Room, 2 Twin Beds, Private Bathroom, Mountain View

A hotel room with a bed, a desk with a chair, a TV, and a window with a view of snow-covered trees.

Comfort Double or Twin Room, 2 Twin Beds, Private Bathroom, Mountain View

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Studio, Kitchenette, Mountain View

A hotel room with a bed, a dining table with breakfast, a window with a view of trees and snow, and a colorful abstract painting on the wall.

Comfort Studio, Kitchenette, Mountain View

  • Mountain view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment, Kitchen, Mountain View

A modern living room with a sofa, dining table, and kitchen area.

Family Apartment, Kitchen, Mountain View

  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double or Twin Room, Private Bathroom, Valley View

A modern hotel room with a bed, a desk with a computer, a TV, and a window with curtains.

Superior Double or Twin Room, Private Bathroom, Valley View

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Crans-Montana

Located in Randogne, Crans Montana Suites is a leisurely stroll from popular sights such as Patinoire Ycoor and Casino de Crans-Montana. This 24-room, 3-star hotel welcomes guests with free breakfast, ski-in/ski-out access, and free in-room WiFi.

What's nearby

  • Montana - Cry d'Er Gondola - 6 min walk - 0.4 miles
  • Casino de Crans-Montana - 11 min walk - 0.6 miles
  • Patinoire Ycoor - 11 min walk - 0.6 miles
  • Lac d'Ycoor - 11 min walk - 0.6 miles
  • Golf Club Crans-sur-Sierre - 6 min drive - 1.8 miles

Getting around

  • Randogne Montana Station - 20 min walk
  • Sion (SIR) - 35 min drive

Restaurants

  • ‪Arnouva Restaurant - ‬11 min walk
  • ‪Amadeus 2006 - ‬13 min drive
  • ‪Cafe Du Centre - ‬11 min walk
  • ‪Viva Voca Leccellenza Italiana - ‬20 min walk
  • ‪Mosaic - ‬9 min walk

About this property

Crans Montana Suites

Guests of Crans Montana Suites enjoy features like ski-in/ski-out access, free WiFi in public areas, and a business center. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff that can help with securing valuables, luggage storage, and concierge services. Other amenities at this ski hotel include coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area.
21-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Other amenities include free minibar items, espresso makers, and portable fans. Change of towels is available on request.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 25 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free ski shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Gallery Lounge & Bar

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Ecotours
  • Hiking/biking trails
  • Mountain biking
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowshoeing
  • TV in common areas

Family friendly

  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • In-room babysitting (surcharge)
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Elevator (39 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - December 2024
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 21-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 2 dogs reside at this property
This property enforces quiet hours from midnight to 7:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 28 2025 to April 27 2027 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: CHF 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crans Montana Suites Hotel
Crans Montana Suites Crans-Montana
Crans Montana Suites Hotel Crans-Montana

Frequently asked questions

What's there to do near Crans Montana Suites?

This hotel is situated in Randogne within a 10-minute walk of Montana - Cry d'Er Gondola and Verdets. You'll also find Casino de Crans-Montana and Patinoire Ycoor less than a mile away.

Will I be able to park at Crans Montana Suites?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking spaces, wheelchair-accessible parking and bicycle parking are also available. You'll find a max of 1 space per unit.

Does Crans Montana Suites feature a casino at the property?

No, Crans Montana Suites doesn't have a casino.

Is there an indoor pool at Crans Montana Suites?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crans Montana Suites?

There are many amenities for couples at this hotel, including in-room massages as well as a garden-view restaurant and a bar/lounge.

Are there hot tubs at Crans Montana Suites?

No, this hotel doesn't have a spa tub.

Does Crans Montana Suites feature a restaurant that includes a breakfast menu?

Yes, Crans Montana Suites serves free buffet breakfast at The Gallery Lounge & Bar each morning.

Does Crans Montana Suites allow pets to stay free of charge?

No, pets aren't allowed at Crans Montana Suites though service animals are welcome.

Are there connecting rooms at Crans Montana Suites?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Crans Montana Suites?

The closest major airport to Crans Montana Suites is Sion (SIR), which is 16.5 mi away (35 minutes by car).

Can I book a room with a balcony at Crans Montana Suites?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy valley and garden views.

Crans Montana Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at Crans Montana Suites. All of the staff were very helpful and welcoming. Pablo even gave us some great recommendations for places to eat around town. It was very convenient for skiing with only an 8 minute walk to the Arnouva gondola. We really enjoyed playing pool and backgammon in the lobby and having drinks or coffee. The complementary breakfast was really great in the morning. The accommodations were beautiful and clean. Last but not least, they have some friendly dogs that you will see around the lobby, and we enjoyed giving Teddy some pets.
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new clean functional and very comfortable room. Spacious comfortable public areas in hotel. Excellent healthy breakfast. Very friendly welcoming manager. I enjoyed a nightly supper in the restaurant- - food was excellent and reasonably priced. Convenient shuttle bus to and from the slopes with bus stop 1 minute from the hotel. The slopes are walkable - - probably 8-10 minutes but I preferred the shuttle bus given my age. The skiing at Crans-Montana was excellent. Overall a wonderful stay. Kudos to Pablo the manager!! Thanks- - hope to be back again.
Stayed 8 nights in Feb 2025
Verified review

2/10 Terrible

Chi Hong

Liked: Cleanliness, property conditions & facilities, room comfort

Unacceptable and unprofessional service

I had booked a 6-night stay in a suite, but from Day 4 onward, there was no housekeeping provided. The room was not cleaned, and fresh towels and amenities were not supplied until Day 6 after reaching one of the staff by WhatsApp. Additionally, breakfast, which was clearly stated as included for all six days, was only available on the first 3. This abrupt and unexplained cancellation of promised services is both misleading and unacceptable. What’s worse, there was no staff present at the hotel at all. The front desk was unattended, phone calls went unanswered, and messages were ignored. After multiple failed attempts, I finally received a response only through social media, stating that all staff had left due to the end of the season. This explanation is completely unacceptable, especially as no guests were informed beforehand, and no alternative support or action was offered, even after I reached out. The most appalling part of this experience occurred on the final day. A heavy snowfall disrupted all transportation in Crans Montana. No buses or funicular were operating, and our pre-booked taxi never arrived, again, with no notification from the hotel or any assistance whatsoever. With no staff to turn to, we were forced to walk down to the funicular station through snow and ice with our luggage, completely unaided. As a direct result of this chaos and lack of support, we missed our flight. This experience was not only stressful, it was a nightmare absolutely.
Breakfast have been provided on first 3 day
Heavily snow fall at the last day
No front desk staff and we had to put the room key on the tray when check out
Heavy snow fall made all transportation out of service while we couldn’t get any support from hotel staff
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns von Anfang an sehr wohl und willkommen gefühlt. Es herrscht eine sehr gute Stimmung im Haus und unter den Angestellten. Der Manager ist außerordentlich freundlich und relaxt. Wir würden diesem Betrieb 4 Sterne geben! Nun wünschen wir der ganzen Crew ein tolles Jahr und viel Erfolg. Auf jeden Fall kommen wir wieder.
Stayed 5 nights in Feb 2025